Post on 02-Apr-2019
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Divisional Services – Service ModelDivisional service: (Area / Office)
Functional service owner: (Name of Director)
Services:
Performed centrally (in scope)Not performed by centre
(out of scope)For all Western Sydney UniversityFor specific Divisional service by a dedicated client service resource
(e.g. business partner)For example: Planning (CW&F):
Planning and design of new builds and renovations and refurbishments
Procurement and engagement of service providers
Contract management
Needs gathering and analysis Consultation with end users and
stakeholder groups Compile necessary information e.g.
Education Briefs for approval (Dean’s and UWS’)
Business case and justifications in response to changes in operational environment
Budget and Forecast inputs for Dean’s and Board’s review and approval
Budget Forecasting (Finance): Develop budget guidelines Calculate expected expenditure in accordance
with consolidated planning data and business case
Prepare and distribute financial reports and annual budget book
Manage the development and aggregation of budgets
Conduct financial evaluation of programs and activities
Compare and analyse actual financial results against plans and business case
Prepare and monitor financial reports for clients and participate in budge meeting as required
Operational input into budget requirements
Accountable for financial results against plans and business case
Regularly review individual project financial results
Prepare journals and draft narrative and commentary to inform Board for approval
Events Management (M & C):Develop event management plan Prepare and publish event management
guidelinesManage stakeholders Event management advice and trainingProject manage event Set up the venue
Scope and design event Review events for alignment with ‘big
picture’ message
Host events Support for non-major events
S e r v i c e M o de l | 20 October 2015
Divisional service: (Area / Office)
Work with the event agencyCoordinate other services Coordinate IT, property and other services
S e r v i c e M o de l | 20 October 2015