SESSION #1015/1020 Moving Your Library to 2.0 and Beyond Gail Richardson Acting Director Online...

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SESSION #1015/1020

Moving Your Library to 2.0 and Beyond  

Gail RichardsonActing Director Online Services, Oakville Public

Library Beckie MacDonald

Online Services Librarian, Oakville Public Library Amanda Etches-Johnson

User Experience Librarian, McMaster University

Where people and ideas meet

ww

w.o

pl.on

.ca

Twelve Things…

Gail RichardsonActing Director ~ Online Services

Oakville Public Library

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 1

Know

Your

Culture

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 2

Get buy-in

From your

Executives / Directors

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 3

Determine

Budget

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 4

Get Buy-in

From your

Management Team

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 5

Start the Buzz

Pay Attention

to Timing

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 6

Poll your staff

(If appropriate)

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 7

Determine

the Scope

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and ideasmeet

www.opl.on.ca

Twelve Things…

# 8

Which Tools?

Core Competencies?

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and ideasmeet

www.opl.on.ca

Twelve Things…

# 9

Determine

Parameters

Voluntary or Mandatory?

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and ideasmeet

www.opl.on.ca

Twelve Things…

# 10

Training

Delivery

(5 W’s)

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 11

Incentives

Where people

and ideasmeet

www.opl.on.ca

Twelve Things…

# 12

Feedback

&

Post Communication

Where people and ideas meet

ww

w.o

pl.on

.ca

Web 2.0 Staff Training @ OPL

Beckie MacDonaldOnline Services Librarian

Oakville Public Library

Where people

and ideasmeet

www.opl.on.ca

Web 2.0 Staff Training @ OPL

CSI:OAKVILLE

Computer

Savvy

Instruction

Where people

and ideasmeet

www.opl.on.ca

Web 2.0 Staff Training @ OPL

12 week contract

7 Hours / week

Research

Design

Develop

Where people

and ideasmeet

www.opl.on.ca

Web 2.0 Staff Training @ OPL

Where people

and ideasmeet

www.opl.on.ca

Web 2.0 Staff Training @ OPL

Where people

and ideasmeet

www.opl.on.ca

Web 2.0 Staff Training @ OPL

Blogs RSS Bloglines Social Bookmarking Wikis IM (Instant messaging) Social Networks

Where people

and ideasmeet

www.opl.on.ca

Web 2.0 Staff Training @ OPL

2 Sessions

3 hours per session

Mandatory for all information staff

Where people

and ideasmeet

www.opl.on.ca

SESSION 1

Where people

and ideasmeet

www.opl.on.ca

SESSION 1 TOPICS

Blogs

RSS

Bloglines

Social Bookmarking

Where people

and ideasmeet

www.opl.on.ca

INTRO TO CSI:OAKVILLE

Why are we here?

How did we get here?

Where are we going?Where people

and ideasmeet

Where people

and ideasmeet

www.opl.on.ca

BLOGS

Where people

and ideasmeet

www.opl.on.ca

CSI TRAINING BLOG

Where people

and ideasmeet

www.opl.on.ca

BLOGGING EXERCISE

Scan through CSI:Oakville Blog

Familiarize yourself with its features

Reply to my most recent post

Leave a comment

Where people

and ideasmeet

www.opl.on.ca

CENTRAL BLOG

Where people

and ideasmeet

www.opl.on.ca

WHITE OAKS BLOG

Where people

and ideasmeet

www.opl.on.ca

TECKTALK BLOG

Where people

and ideasmeet

www.opl.on.ca

RSS

Where people

and ideasmeet

www.opl.on.ca

RSS BUTTONS

Where people

and ideasmeet

www.opl.on.ca

BLOGLINES

Where people

and ideasmeet

www.opl.on.ca

Where people

and ideasmeet

www.opl.on.ca

HOW TO ADD A FEED

Click add button

Where people

and ideasmeet

www.opl.on.ca

BLOGLINES EXERCISE

ADD the “CSI:Oakville” Blog

ADD OPL web site

ADD your favorite news media site

Where people

and ideasmeet

www.opl.on.ca

SOCIAL BOOKMARKING

Where people

and ideasmeet

www.opl.on.ca

FAVOURITES FOLDER

Where people

and ideasmeet

www.opl.on.ca

WHERE ARE YOUR FAVOURITES SAVED?

HOME COMPUTER

WORK COMPUTER

INFO DESK COMPUTER

OFFICE COMPUTER

LAPTOP COMPUTER

Where people

and ideasmeet

www.opl.on.ca

Where people

and ideasmeet

www.opl.on.ca

SOCIAL BOOKMARKING EXERCISE

Create at least 3 categories

Add at least 2 web sites to each

category

Where people

and ideasmeet

www.opl.on.ca

Web 2.0 Staff Training @ OPL

PLAY

TIME

Where people

and ideasmeet

www.opl.on.ca

SESSION 2

Where people

and ideasmeet

www.opl.on.ca

SESSION 2 TOPICS

Wikis

IM (Instant Messaging)

Social Networks

Where people

and ideasmeet

www.opl.on.ca

WIKIS

Where people

and ideasmeet

www.opl.on.ca

WIKIS

Where people

and ideasmeet

www.opl.on.ca

Where people

and ideasmeet

www.opl.on.ca

WIKI EXERCISE

You are going to edit a wiki!

Get out your little paper we gave you at the beginning of the session.

Go to: www.csioakville.pbwiki.com

Where people

and ideasmeet

www.opl.on.ca

Where people

and ideasmeet

www.opl.on.ca

EXAMPLE WIKI

Where people

and ideasmeet

www.opl.on.ca

‘IM’INSTANT MESSAGING

Where people

and ideasmeet

www.opl.on.ca

INSTANT MESSAGING

Where people

and ideasmeet

www.opl.on.ca

INSTANT MESSAGING

Add me: bmacdonald@oakville.ca

Add a few people sitting around you

(hint: ask them what email they used

to set up their account)

Where people

and ideasmeet

www.opl.on.ca

SOCIAL NETWORKS

Where people

and ideasmeet

www.opl.on.ca

MYSPACE

Where people

and ideasmeet

www.opl.on.ca

FACEBOOK

Where people

and ideasmeet

www.opl.on.ca

FLICKR

Where people

and ideasmeet

www.opl.on.ca

YOUTUBE

Where people

and ideasmeet

www.opl.on.ca

RE-CAP

Where people

and ideasmeet

www.opl.on.ca

SESSION 1 TOOLS

Where people

and ideasmeet

www.opl.on.ca

SESSION 2 TOOLS

Where people

and ideasmeet

www.opl.on.ca

SURVEY

Where people

and ideasmeet

www.opl.on.ca

SURVEY COMMENTS

“Thank you very much Beckie, Gail and OPL for having this training made available to us all. Definitely we need to know this.”

“A very good introductory session. Took the "fear" out of what these things actually are and what they do.”

“Thanks Beckie. I think I'm in a new world!”

“All levels of library staff should receive this training so no one gets left behind”

“Thanks again for this training. I don't feel like a dinosaur.”

“Agree that OPL staff must keep current and savvy especially since most of our customers already are aware and/or use blogs, etc.”

Where people

and ideasmeet

www.opl.on.ca

CSI REFRESHER

One - 2 hour session

Combination of both CSI:Oakville

Sessions 1 & 2

Review of old exercises

Addition of new exercises

The Mac ExperienceThe Mac Experience

► VoluntaryVoluntary► Incentives!Incentives!► Self-directedSelf-directed► Not training, but learningNot training, but learning► ““Teams”Teams”► Virtual, with a little bit of F2FVirtual, with a little bit of F2F

Highlights of Highlights of Learning 2.0 @ MacLearning 2.0 @ Mac

http://macetg.wordpress.com/

► IntroIntro► BlogsBlogs► RSS RSS ► WikisWikis► Social Social

Bookmarking & Bookmarking & TaggingTagging

•Online Apps & Tools

•Online Social Networks

•Gaming & Virtual Worlds

•Browser Tools

Decisions made, lessons learnedDecisions made, lessons learned

It takes a villageIt takes a village

Decisions made, lessons learnedDecisions made, lessons learned

Build in lots of time for exploration & Build in lots of time for exploration & catch-upcatch-up

Decisions made, lessons learnedDecisions made, lessons learned

There’s no perfect time There’s no perfect time

Decisions made, lessons learnedDecisions made, lessons learned

Don’t reinvent the wheelDon’t reinvent the wheel

over 200libraries!

http://del.icio.us/tag/learning2.0libraries

Decisions made, lessons learnedDecisions made, lessons learned

Take different learning styles into Take different learning styles into accountaccount

Decisions made, lessons learnedDecisions made, lessons learned

Find a content Find a content balance balance

Decisions made, lessons learnedDecisions made, lessons learned

Enticements Enticements are...enticing!are...enticing!

Decisions made, lessons learnedDecisions made, lessons learned

Enticements Enticements are...enticing!are...enticing!

How did we do?How did we do?

► 82 Staff members signed up82 Staff members signed up► 68 completed the program68 completed the program

““the tools I have the tools I have been exposed to are been exposed to are only a small part of only a small part of opening up a world I opening up a world I was way too timid to was way too timid to

explore”explore”

“this mini course was the best learning experience I’ve had on the internet

and I would gladly continue with it

indefinitely if it were possible (no incentives

required)”

“it’s amazing to look back at what has been covered these past few

months. I’m so glad I had this opportunity and I

would DEFINITELY participate in any future

discovery programs”

“now I can navigate this vast sea of tools without panicking and calling the

IT guys”

“what can I say, I think it rocked!”

Momentum: don’t lose it!Momentum: don’t lose it!

► follow-up sessions online or F2F.follow-up sessions online or F2F.► maintain the program blog with new & maintain the program blog with new &

updated content.updated content.► enrichment sessions on certain topics/tools.enrichment sessions on certain topics/tools.► encourage the use of the technologies encourage the use of the technologies

explored.explored.► provide a forum for staff to share ideas & provide a forum for staff to share ideas &

get feedback from colleagues.get feedback from colleagues.► contest: come up with new services using contest: come up with new services using

2.0 tools!2.0 tools!

Questions?Questions?

Thanks!Thanks!

http://blogwithoutalibrary.net/talk/ola2008/http://blogwithoutalibrary.net/talk/ola2008/learning2.pdflearning2.pdf

AIM/Skype: torontolibrarianAIM/Skype: torontolibrarian

MSN: amanda@etches-johnson.com MSN: amanda@etches-johnson.com

Image CreditsImage Credits

► ferris wheel: ferris wheel: http://www.flickr.com/photos/josefstuefer/48743690/http://www.flickr.com/photos/josefstuefer/48743690/

► Learning 2.0 graffiti: Learning 2.0 graffiti: http://flickr.com/photos/hblowers/257442500/in/set-http://flickr.com/photos/hblowers/257442500/in/set-72157594308356357/72157594308356357/

► cufflinks: cufflinks: http://flickr.com/photos/oberazzi/318947873/http://flickr.com/photos/oberazzi/318947873/