Session 1 1

Managing your SAIG Managing your SAIG Mailbox with Mailbox with

EDconnect & TDCM EDconnect & TDCM

Lydia MoralesSue Rager/Judy Rohrer

Session 1Session 1

Session 1 2

AgendaAgenda

Overview EDconnect Managing your mailbox TDCM Managing passwords TDCM Hands On

Session 1 3

OverviewOverview

Managing your Transmissions– Audit trail – Investigating transmission errors– Verifying transmissions– Restoring lost files

Session 1 4

EDconnectEDconnect

Review and Demo– Transmission Queue– Mailbox Query View– Activity Log View– Archive View

Session 1 5

Managing your mailboxManaging your mailbox

ArchiveDatabase

SAIG Mailboxing System

MessagesDatabase

Data Storage

MailboxesTDCM

VIEW

Session 1 6

Understanding Mailbox storageUnderstanding Mailbox storage

The SAIG mailboxing system stores files in two separate databases– Messages Database

• All new files• All files that have been received but are 10 or less days old• All files not received for 180 days• All restored files • Some message classes have different rules

– Archive Database • All old files 180 or less days old• All files received and 10 or more days old• Some message class files have different rules

Session 1 7

Archive View in EDconnect vs. Archive View in EDconnect vs. Archive Tab in TDCM Archive Tab in TDCM

EDconnect: Archive View

TDCM: Archive Tab View

Session 1 8

Verifying that a File Sent Made it Verifying that a File Sent Made it to the Mailboxing Systemto the Mailboxing System

EDconnect

Transmission Queue

TDCM Sent Files View

Session 1 9

TDCMTDCM

Demo– Basics– Message Tab– Archive Tab

Session 1 10

Managing PasswordsManaging PasswordsEDconnect

Network Password

User Password

Session 1 11

TDCM – Hands onTDCM – Hands on

A Powerful audit tool Quickly find files Determine file

transmission errors Restore files for

download More

SAIGPortal.ed.gov

Session 1 12

Technical AssistanceTechnical Assistance

We appreciate your feedback and commentsEmail: SaigComments@ed.gov

For Help call:

CPS/WAN Technical Support Phone: 800-330-5947

Fax: 319-665-7662

Email: cpswan@ncs.com