Post on 06-Apr-2018
transcript
8/3/2019 Session 4 Chile Final 231111
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Making E-procurement work: Therole of the acquisition workforce
8/3/2019 Session 4 Chile Final 231111
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E n e r o
F e b r e r o
M a r z o
A b r i l
M a y o
J u n i o
J u l i o
A g o s t o
S e p t i e m b r e
O c t u b r e
N o v i e m b r e
D i c i e m b r e
E n e r o
F e b r e r o
M a r z o
A b r i l
M a y o
J u n i o
J u l i o
A g o s t o
S e p t i e m b r e
O c t u b r e
N o v i e m b r e
D i c i e m b r e
2009 2010
M i l l o n e s d e D ó l a r e s
Savings 2010
USD 232Millions
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Public Market Competitiveness
Bids per tender (average)
4,3
5,4
5,94
6,4
2008 2009 2010 2011
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Key FactorsSavings and bids
0,0%
1,0%
2,0%
3,0%
4,0%
5,0%
6,0%
7,0%
62% 64% 66% 68% 70% 72% 74%
% S
a v i n g s
% of Tenders with 3 or more Bid offers
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Supplier’s net satisfaction
Diagnosis
22%
37%
50%
.2008 .2009 .2010
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24%
17%
14%
13%
8%
7%
4%
13%
BE CLEARER / TRANSPARENCY
BETTER INFORMATION
A FASTER SYSTEM
A MORE SIMPLE SYSTEM
BUYERS MONITORING
EASIER BIDDING
MORE RESPECT FOR SUPPLIERS
OTHERS
Causes of Supplier Churn
Suppliers in Risk of Churn demand from tenders to:
54%involves theacquisition
workforce
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Increasing Net Satisfaction from suppliers in
order to boost competition and raise savingsrequires well designed processes from a trainedand capable workforce. Regardless the system,
we must invest in the acquisition workforce
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Contracting officers’ basicdemographics
Gobierno de Chile | Ministerio de Hacienda | Dirección ChileCompra
15,9%
29,0%
48,3%
6,8%
High School Technical University Postgraduate
13.000Contracting
Officers
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Training system structure
Advanced training
Basic training
Mandatoryinduction
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Resources
Online trainingplatform
E learningsystem
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LECTURES ALONG THE COUNTRY
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PerformanceMonitoring
Written test
CERTIFICATION
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Certification test results
% FAILS
% APPROVES
HighSchool
Technical University PostGraduate
% FAILS
% APPROVES
0 - 2years 3 - 5years More than 5years
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Despite the certification process and
available training, many mistakes arecommitted. We must move forward in
order to strengthen capabilities.
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The approach includes
• Refining the match between contractingofficers’ knowledge, skills and experience andtheir function within the procurement system.
• Developing a larger network of private traininginstitutions willing to provide short publicprocurement courses.
• Defining a minimum profile for new contractingofficers.