Social Media and Client Confidentiality

Carrie RheingansUniversity of Michigan School of Social Work

HIV/AIDS Resource CenterFriday, February 26, 2010

Agenda• Intro/History (5 min)• Objectives (5 min)• Group Work (55 min)

– Introductions (5 min)– Stakeholders (15 min)– Policy Drafting (15 min)– Report Back (20 min)

• Conclusion/Questions (10 min)

Why does this session exist?• Sex::Tech

2009• New

technologies• Ethics• Practice

Objectives• Understand the need to create organization-wide

guidelines regarding social media and confidentiality issues

• Discuss what to consider when creating organization guidelines

• Begin writing your organization’s social media confidentiality policy

• Plan first step to getting social media confidentiality policy implemented

Group Work (groups of 5-8 ppl)

• Governmental Organizations• Non-governmental/Community

Organizations– Small (<20 staff)– Large (>20 staff)

• Youth/Student Organizations (high school/college)

• Health centers/clinics

Group Work• Introductions (5 min)

– Introduce yourselves to each other– Describe your organization– Describe your role in your organization

Group Work• Stakeholders (15 min)

– Who do you serve?– Who could possibly be

using social media to serve this population?

– Who needs to approve your social media guidelines?

– What do your funders say about social media use?

Group Work• Policy Drafting (15 min)

– Which types of social media should be included?– Which staff should be included?

• Should board members, volunteers, clients be included?– What is specific to your field?– What will be your first step upon return to your

organization?

Group Work• Report Back (20

min)– What was the easiest

part?– What was the most

difficult part?– What is your first step

to start this process?

Questions &Comments

Thank you!

Carrie Rheinganscrheinga@umich.edu

http://www.twitter.com/crheinga http://ssw.umich.edu

http://hivaidsresource.org