SF 49ers - Mobile Engagement Best Practices

Post on 19-Jan-2017

70 views 1 download

transcript

#engagefenway

It’s All About ConnectionsMeg Ryan, Director Digital & Social 49ers

#engagefenway

#engagefenway

• Why are we here? • 49ers Use Cases• 2017 and Beyond

Agenda

#engagefenway

• My Why– Connections and memories – Sports are about relationships– Not measured in Wins/Losses or $

• 1:1 Messaging is Key– Two-way street– Make someone feel part of our family

• Social Care/Brand Responsibility

The Power of Relationships

#engagefenway#engagefenway

Places Use CasesPartner integration & utility

Retail OpportunitiesDrive foot traffic & revenue

The DiehardsNurturing traffic & engagement

#engagefenway#engagefenway

#engagefenway

• Control what you can Control

• Desktop Traffic Declining

• Keyboard Warriors on Social

Defense Mechanism

#engagefenway

• 360º View of the Fan– Data warehouse/API Calls– Patron level personalization

• Augmented Reality/Fan Engagement– Celebrating rich history with innovation– Drive early entry, wow factor, retail push

• Increased Monetization

2017 & Beyond

#engagefenway

#engagefenway

THANK YOUContact me at meghan.ryan@49ers.com

#engagefenway