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12/1/2010
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December 1, 2010Copyright © 2010 Infogain Corporation. All rights reserved.1
December 1, 2010Copyright © 2010 Infogain Corporation. All rights reserved.
SharePoint:Achieve True Collaboration
U.S. & Canada (toll‐free): 1 (877) 568‐4108 Access Code: 370‐562‐679
All participants are muted until the Q/A segment
Participation Guidelines
● All participants are muted until the end of the presentation, at which time we will open it up the audio line for questions
● During the presentation, please be encouraged to submit any questions using the Go‐To‐Webinar Question Submit Feature
● All participants will be sent presentation materials following today’s webinar
Presenters:
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Presenters:
● James Eagleton
■ Sr. Director and Practice Lead for SharePoint / Collaboration, Infogain
● John Donovan
■ Sr. IT Manager, Foundational Technologies and Platforms, NetApp
● SharePoint Introduction
● User Experience
● Collaboration: Why Now?
● Designing and Managing SharePoint
● Collaboration Capabilities
● NetApp Case Study
● Infogain SharePoint QuickStart
● Review
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● Questions & Answers
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SharePoint is a general purpose web‐based platform connecting people with information. It delivers content management, process management, enterprise search and social computing on the intranet, extranet and Internet. It has an extensible framework to provide standardization and integration throughout an organization and beyond.
SharePoint unifies the enterprise.
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SharePoint is a strong collaboration platform that can be implemented quickly, enabling process efficiencies within the enterprise and beyond
Customer Pain Points
● Multiple disparate information repositories make finding information slow and inefficient● Unstructured content management via standard policies● Lack of enterprise‐wide search capabilities● Need for standardized security/access for employees and partners● Group‐level and corporate‐level process integration● Desire to incorporate the positive elements of social networking (forums, blogs, wikis) into teamwork
SharePoint Features
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SharePoint Features
Web Content Management
● Familiar Microsoft Office toolset● Simplifies processes with doc types, versioning, content sorting, retention policies and more
Search & Information Architecture Design
● Built‐in robust Search engine● Infogain implements information architecture to optimize Search capabilities across the enterprise
Communities and Collaboration
● Simplifies integration with e‐mail, calendars, tasks, blogs, discussion groups and more● Standardize and expedite processes using workflows
Business Intelligence ● Simplifies reporting● Includes KPIs, dashboards, spreadsheets, report center
Web Sites and Portals ● Makes it easy to create and manage team and group sites and to manage projects● Simplifies document sharing and publishing for internal and external users● Enables greater independence and frees IT team resources for other business critical items
Fastest growing server‐based product Microsoft has ever released
● Product evolution
■ SharePoint 2001, 2003, 2007
■ SharePoint 2010
Teams
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Publishing
Dashboards
MySites
Meetings
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● 80% of enterprise customers are using Microsoft Office for worker productivity and collaboration
● Information overload cost US companies 900 billion a year in lost productivity
● 40% of the most valuable information created by employees is out of reach of corporate systems
● 84% of organizations have a remote workforce
● 63 million will telecommute in US by 2016
● by 2014 there will be a 90% mobile penetration rate and 6.5 billion mobile
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connections
● 67% of global online population visit social networks and blogs
● Web software is now the fastest growing sector of the enterprise content management market.
● To thrive in an era of Social Computing, companies must abandon top‐down management and communication tactics
* Statistics from IDC, Forrester, Gartner and Microsoft
Social Communications and Collaboration
● By 2016, social technologies will be integrated with most business technologies
Social Social Social Social
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Social Networking
Social collaboration
Social publishing
Social feedback
SharePoint is implemented but has become difficult to use and maintain
Customer Pain Points
● Unsustainable site hierarchy● Inconsistent navigation and orientation elements● Incoherent branding and standards● Convoluted security design● Migration and upgrade challenges● Content and site governance
SharePoint Features
Extensibility ● Supports custom branding and functionality
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Extensibility ● Supports custom branding and functionality ● Enables custom security configuration● Supports custom taxonomy and navigation elements● Provides hierarchy components to build sustainable site maps● Ability to implement content lifecycle standards
Upgrade and Migration Support
● Provides upgrade engines● Supports upgrade approach options● Flexibility to isolate and migrate content ● Defined upgrade paths● Supports migrations to new AD domains
Governance ● Site provisioning ● Content quotas● Versioning standards● Retire stale sites
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How do you work?
● Departments / teams / projects
● Geographically dispersed
● Matrix organization
● Partners / customers
● Knowledge bases
● Training
R / / di t
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● Re‐orgs / mergers / divestures
● PMO methodology
● LOB integration
● Workflows
● Compliance / regulation
● Communities
Departmental Repository
Ticket System
White PagesSites –
Project, Team, Office
Communities
Instant Messaging Project Management
/
File Shares
Hard documents
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Voice Mail Training
Timesheet
Project Timesheet
Financials
Regulatory/Compliance Repository
HR
Monitoring Repository
Knowledge Management LOB
SupportSocial computing –
Internal, External
Employee Repository faxPCs
Collaboration
ECMInformation
Targeting/Delivery
Integration (LOB)
Revolving Cycle Support
● Internal operations
● Product lines
● Partners
● Customers
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Process Management
Search
People Search
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How do you manage your content?
● Created
● Maintained
● Archived
● Destroyed
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Interplay between people, functionality and content
Workgroup Relationships
Functionality and Features
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Sustainable Collaboration
Content Lifecycle
Central Portal
Division / Departments
Increasing Structure and read‐only push content
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Groups and Teams
Projects and Workspaces
MySites
Increasing Collaboration
and Social Computing
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Central Portal
Division / Departments
How do you find things – Navigation, Search, Social Computing?
Navigation
Organizational Chart
Site Directory
Team
Search
Powerful Source of ROI
Folksomony
Tagging
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Groups and Teams
Projects and Workspaces
MySites
LOB
Functional
Project
Department
Internal to SharePoint
External to SharePoint
Tag Clouds
Ratings
Flat Design
● Static URLs
● Data driven menu system
Central Portal
Division / Departments
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Groups and Teams
Projects and Workspaces
MySites
Audience Filtering
Home Page
Libs & Lists
Other SharePoint Sites
LOB, System
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SITE A
, yof Record, ECM
Intranet, Extranet, Internet
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Page 1 Page 2
Filtered Views (e.g., Regions, Project Phases
Page n
Private View
SITE A
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Project Phases, Quarters)
Metrics and dashboard page as KPI against
corporate strategy
Housekeeping Page
Content Life Cycle (e.g. Archive
View)
Keep the building blocks the proper size
Service Application Assignments
Security and ACLsConfusing All People list
Search Scopes
Best Bets and Keywords
Content Types Site Columns Auditing
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IRM QuotaMaster Pages and
CSSStorage Scalability
AggregationSite Use
Notification
Root Site Permissions for
Certain OperationsURLs Too Long
Multi‐tenant Site Collection Must
Agree on FeaturesMoving sites
Collaboration / SharePoint
Web / Portal Applications
Customization/ Integration
Migration /Upgrade
Sustainability / Performance
Content Mgmt
Operations/ Support
Web & Portal Application● Portal Solutions● Collaboration Solutions● Publishing Solutions● Intranet, Extranet, Internet● Social Computing
Customization / Integration● Application Architecture● Branding / Standardization● Business, Technical, Operational Requirements
Sustainability/Performance● Infrastructure Architecture● High Availability● Central / Distributed ● SLA● Health Assessment
Content Management● Information Architecture● Web Content Management● Compliance / Governance
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● Business Processes● Integration (Proj Server, Perfm Point, RMS, TFS, Comm
Serv)● Integration with ERP, CRM, Supply Chain, Sys of
Record● Identity Management
Migration/Upgrade● Content / Functional Migration● Product Version Upgrade● Legacy Repository Migration● File System Migration
■ Versioning■ Content Lifecycle■ Regulation
● Enterprise Content Management Strategy/Fit for Use● Global Content Management System Deployment
Operations / Support● Support Expertise● Release Management● Backup / Recovery● Disaster / Recovery● Monitoring● Maintenance● Archiving
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Case Study
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Usage
● SharePoint started as a pilot with a workgroup focus
● It is now used world wide by 8000 users
● Used internally for collaboration and process management
Current Infrastructure
● WFE, App Server, Database server
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● Has grown to 1.8 TB of data
● 32‐bit hardware
● SnapManager®2.0
● Monolithic LUN design
Project Overview
● Demand Drivers
■ Implement new version of SnapManager® and SnapDrive®
■ Retire end of life hardware
■ Implement 64‐bit hardware
■ Introduce HA
■ Support backup retention SLAs
E bl l t b t ti
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■ Enable release management best practices
● Pain Points
■ Unsustainable/underpowered 32‐bit hardware
■ Up‐time issues
■ Fault intolerance
■ LUN design not supportive of backup standards
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● Feasibility proof of concept
● Partner with SnapManager® product team
● Partner with storage team
● Collaborate with DBAs
● Developed detailed installation guides
● Dev environment integration testing
● Stage environment repeatability testing
● Migration test and validation in Staging
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● Production environment roll‐out
● Implementation of production, stage and development farms
● SnapManager® for SharePoint
● SnapManager® for SQL
● Windows 2008
● SQL Server 2008
● Foundation for migration to SharePoint 2010
● Enhanced LUN layout design
● SnapDrive®
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p
● Virtualization
● Utilization of Staging environment for DR requirement
SMMOSS Media Server
SharePoint WFE
NetApp®
StorageSnapshot
SQL Server
SMMOSSMember Agent
IndexingD t
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SMMOSSCtrl Agent SMMOSS
Manager
SMMOSS Manager
SMMOSS Media Server
UserControl
Task Oriented Control
Metadata
Data
Web-basedClient
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● Scheduled block delta replication using SnapMirror®
● Automated DR in the event of a failure
● DB verification on SnapMirror® target
Production Site Disaster Recovery Site
SharePoint® Users
TM
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Snapshot™
Snapshot™
Snapshot™ Primary Storage Primary Storage
SharePoint Server with SnapManager® for Microsoft® Office SharePoint Server
Backup
SQL ServerTM with SnapManager®for SQL Server
Replicate changed Blocks using SnapMirror®
SQL Server with SnapManager®for SQL Server
SharePoint Server with SnapManager® for Microsoft Office SharePoint Server
Restore in the event of a disaster
● Flexible and efficient
■ Async, sync
■ Uses Snapshot™ copies for efficient storage and bandwidth
● Simplifies management
■ Easy setup and recovery
Primary Data Center DR Site
SnapMirror® is a simple and flexible replication technology that enables you to protect more of your applications
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■ Single product across all storage systems
■ Leverages SnapManager®, enabling replication of application‐consistent Snapshot copies
FAS FAS or NearStore®
SnapMirror®
● Successful SnapManager® implementation
● Updated SnapManager® least privilege permission model
● Support of database re‐index maintenance best practice
● State of the art hardware
● Fault tolerance / Improved uptime
● Sustainable Filer LUN design
● Windows 2008 64‐bit certified build
● SQL Server 2008 certified build
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Q
● Next generation collaboration environment
● SnapManager® for SQL Server 2008 64‐bit certified build
● SnapManager® of SharePoint 64‐bit certified build
● Windows 2008 VM reference implementation
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The Fastest Path to True Collaboration in and Beyond the Enterprise
● A five‐day roadmap assessment
■ Analyze the As‐Is Environment
■ Identify the To‐Be Priorities
■ Take action
● With Infogain’s SharePoint QuickStart Program, you can easily
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■ Connect with business users
■ Educate your team
■ Pilot its capabilities
■ Expedite user adoption
■ Prioritize project requests
■ Balance strategy options and implementation priorities
● SharePoint Introduction
● Why Now?
● Surfacing and Re‐using Content
● Site, Functionality, Content Integration
● Taxonomy Design
● Site Design
● Site vs. Site Collection
● Leveraging NetApp technologies
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Additional resources for information
● Webinar to be provided after today’s call
● Join us at SPTechCon 2011: The SharePoint Technology Conference
■ Held from February 7‐9, 2011 in San Francisco
● Contact Infogain
James EagletonSr. Director, SharePoint / Collaboration
james.eagleton@infogain.com(408) 656.0823
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● SharePoint 2010
■ Home http://SharePoint2010.Microsoft.com
■ TechNet http://MSSharePointITPro.com
■ Developers http://MSSharePointDeveloper.com
■ NetApp http://www.netapp.com/us/products/management‐software/snapmanager‐sharepoint‐server.html
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December 1, 2010Copyright © 2010 Infogain Corporation. All rights reserved.34
For additional information, visit us at:
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December 1, 2010Copyright © 2010 Infogain Corporation. All rights reserved.
Thank You
www.infogain.com