SiriusDecisions Interview with Jim Ninivaggi: From Pitching Products to Selling Value

Post on 15-Nov-2014

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“We need to move from selling products to solutions.” This seems to be the current rallying cry for every b-to-b marketing and sales leader today. However, this has been easier said than done. Today, moving from product to solution is not just a rallying cry, but a cry for survival, as ever more frugal buyers demand to understand the business value a solution will bring before making a purchase. Simply put -- if you want to grow revenue, your sales reps have to evolve from pitching products to clearly articulating and quantifying the value your solutions deliver. In this Interview with Jim Ninivaggi, Sales Enablement Practice Directory for sales and marketing research firm SiriusDecisions, we reveal the very latest research on why Value Communication is so important, and outline proven best practices to address the challenge and use it to your revenue growth advantage.

transcript

Thomas PiselloCEO & Founder

tom@alinean.com@tpisello@AlineanROIwww.alinean.com

From Pitching Products to Selling Value

Jim NinivaggiPractice Director, Sales Enablement

jninivaggi@siriusdecisions.com@jninivaggi@SiriusDecisionswww.siriusdecisions.com

Top Business Issue for Sales in 2015?

Enough Leads?

Social Selling Capability?

Sales Training?

Top Issue: Articulating Business Value

SiriusDecisions - 2014

Product Knowledge?

#1 Opportunity: Improving Value Articulation?

Traditional Sales & Marketing

Prospects

10%

Sellers focusedon value vs.

solution

60%

Buyers Disengaging due to lack of

Value(Qvidian)

Why is this still a major challenge?

Product as THE Differentiator? Embrace Change?

Sales Training?Methodology & Models?

How do we fix it?

Coaching

Methodology & Models /Training

Process

Framework

Skills

Style

Mechanics

Classroom Practice

CommercialInsights

ChallengesMessaging & Tools

Cost of Do Nothing

Value

Evidence

Recommendations

Advice

Confidence

Point of Engagement

Value Messaging Value Tools Value Training& Coaching

Reshaping the Conversation

ValueProduct

Productivity / ProcessImprovements

Revenue GrowthRisk Avoidance

StrategicTactical

Indirect

Direct

Cost Savings

+ +

ValueProduct

Value Messaging

CompanyProductFeaturesPrice

ChallengeLossOpportunitySolutionEvidence

Productivity / ProcessImprovements

Revenue GrowthRisk Avoidance

StrategicTactical

Indirect

DirectCost Savings

Challenge Centric Solution Focused

Value Selling Tools

Death by PowerPoint1/3rd would rather go to Dentist

Personalized to each selling situation

Agility

Emotional + Rational = Yes

FlexibilityIntelligent

Value Training & Coaching

CompetenceConfidenceCredibility

ContentConversationQuantification

Coaching

A lot of work?

Value Messaging Value Tools Value Training& Coaching

Productivity / ProcessImprovements

Revenue GrowthRisk Avoidance

StrategicTactical

Indirect

Direct

Cost Savings

+ +

Leadership & VisionGoals +WIFM

Diligence +Persistence

Thomas PiselloCEO & Founder

tom@alinean.com@tpisello@AlineanROIwww.alinean.com

From Pitching Products to Selling Value

Jim NinivaggiPractice Director, Sales Enablement

jninivaggi@siriusdecisions.com@jninivaggi@SiriusDecisionswww.siriusdecisions.com