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R6s Specialist Project: Profit Impact Reporting

Kristin PerezFinancial Analyst I, FP&ASecure Sensor Solutions

2

Visualize

3

Problem and Opportunity StatementsProblem Statement:SAS and S3 are experiencing inconsistencies in the profit impact reporting process.

Opportunity Statement:A standard process for profit impact reporting that yields consistent results.

Visualize

4

Commit

5

Sponsor:Eric Del Ricci

Let’s Talk CommitmentCommit

Resources:1) Mike Strollo2) Scott Killian

6

Prioritize

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Current State: Process Flow Diagram

S3 SAS

Prioritize

Data Retrieval:- CART- EDIT+

Data Scrubbing:-Remove pending items-Remove rejected items-Remove inventory items

Upper level management requests

weekly profit impact results

Analyst organizes data and sends to

Sr. Analyst for review of accuracy

Analyst emails data to team and upper

management for review

Quarterly profit impact results are formally

submitted

Analyst submits results

Data Retrieval:- CART- EDIT+- CSR

Data Scrubbing:-Remove pending items-Remove rejected items-Remove inventory items-Remove Complete Flags

8

Current State: Data Retrieval Process

Prioritize

S3

SAS

DELTA

EDIT + CART

$1.5M$29.9M

$0

$29.9M $1.5M

$0

Inconsistency is NOT a result of data retrieval process

9

Current State: Data Scrubbing ProcessPrioritize

Process inconsistency is due to data scrubbing approach

EDIT + CART CSR

S3

SAS

DELTA

$1.4M

$1.9M$29.9M

$1.0

$28.9M

$0.5M $2.7M

$2.7M

N/A

10

Characterize

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Fishbone Diagram: Causal Analysis

PEOPLE PROCESS

TOOLS

New employee

Complete Flag items removed by SAS, but not S3 (CART)

Additional system tool is being utilized by SAS, but not S3

(CSR)

SAS manipulated EDIT+ data

whereas S3 did not

Lack of communicationData scrubbing

process is driving

inconsistencies

Characterize

C = constantN = noiseX = variable

CX X

X

X

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Improve

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Impact Matrix

LL

H

H

Effo

rtImpact

CART and EDIT+ Data Scrub Processes

CSR Process

Improve

Priorities were established based on impact and effort required

Primary Focus

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Improvement RecommendationsImprove

S3

SAS

SAS & S3

- Implement removal of Complete Flags (CART)

- Implement data retrieval comparison (EDIT+)

- Institute quarterly reconciliation to ensure consistency going forward

15

Future State: Process Flow Diagram

Data Retrieval:- CART- EDIT+

Data Scrubbing:-Remove pending items-Remove rejected items-Remove inventory items

Upper level management requests

weekly profit impact results

Analyst organizes data and sends to

Sr. Analyst for review of accuracy

Analyst emails data to team and upper

management for review

S3 SAS

Improve

Quarterly profit impact results are formally

submitted

Analyst submits results

Data Retrieval:- CART- EDIT+- CSR

Data Scrubbing:-Remove pending items-Remove rejected items-Remove inventory items-Remove Complete Flags

Analyst removes Complete Flag items

as part of new process

NEW

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Achieve

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NO DELTAS

Consistency Is The End GoalAchieve

1) Measurable Change Implemented: As a result of process modification, there is no delta in the EDIT+ and CART data scrubbing process for Q1

2) Next Steps: Investigate implementation of the CSR tool (next priority)