Ladies’ Approved Specialty Attire Uniform Combinations

Garments Blazer Zip Vest Pants Skort Dress Tailored Skirt Heritage Blue White Zip Sweater Shell Mock Polo Apron Heritage Swoosh Bold Scarf Maternity White Maternity Navy Maternity Maternity Modesty Hijab Jacket Top Stripe Blouse Blouse Scarf Scarf Jumper Blouse Blouse Pants Jumper

MaternityJumper • • x x x x x x • • • • x • x • • • • • x x x •WhiteMaternityBlouse • • • x x x x x x x x • x x x • • • • • x • x •NavyMaternityBlouse x • x x x x x x x x x • x x x • • • • x x • x •MaternityPants • • • x x x x x x x x • x x x • • • • Special • • x needsonlyModestyJumper • • x • x x x x • • • • x • x • • • • x x x x •Hijab • • • • • • • • • • • • • • • • • • • • • • • •

Two Button Jacket (Blazer), Zip Jacket, Vest and Dress

TwoButtonJacket–DrycleanonlyZipJacket–DrycleanonlyVest–DrycleanonlyDress–Drycleanormachinewash

BottomsPants–DrycleanonlySkirt–DrycleanonlySkort–Drycleanonly

CoatsAll-weatherCoat–DrycleanonlyRaincoat–Machinewash

AccessoriesApron–MachinewashScarves–MaybedrycleanedTies–Drycleanonly

Uniform Care

Yournewuniformwasdesignedtobeeasilycaredforandcomfortable.Pleasenote:thetwobuttonjacket

(blazer)isconstructedwithspecialstiffenersandpaddingintheshouldersandthereforeshouldalwaysbedry

cleaned.However,ifyouneverintendtowearthetwobuttonjacket,youmaymachinewashallyourother

tailoreditems,suchasthezipjacket,vest,pants,skirt,andskort.(Ifyouwearmachine-washedclothingwith

yourtwobuttonjacket,thecolorwon’tmatchovertime.)

How to wear your

new uniform

Congratulations!

Your new

business casual

uniform is here.

We hope you’ll

appreciate the comfort

and fine details of your

Stan Herman

designed separates and

wear them with pride.

Quick Reference GuideTops

TailoredTop–DrycleanormachinewashWhiteBroadcloth–MachinewashHeritageStripe–MachinewashBlue–MachinewashPolo–Machinewash

SweatersZipSweater–MachinewashShell–MachinewashMockSweater–Machinewash

Men’s Approved Uniform Combinations

Garments Blazer Zip Jacket Vest Pants Heritage Stripe Blue Shirt White Shirt Zip Sweater Mock Polo Apron Heritage Tie Blue Tie Bold Tie

Blazer x x • • • • x • • x • • •ZipJacket x x • • • • x • • x • • •Vest x x • • • • x x x • • • •Pants • • • • • • • • • • • • •

HeritageStripeShirt • • • • x x • x x • x • xBlueShirt • • • • x x • x x • • • •WhiteShirt • • • • x x • x x • • • •ZipSweater x x x • • • • • • • • • •MockSweater • • x • x x x • x • x x xPolo(CustomerService) • • x • x x x • x N/A x x xApron(InFlightServices) x x • • • • • • • N/A • • •HeritageTie • • • • x • • • x x • x xBlueTie • • • • • • • • x x • x xBoldTie • • • • x • • • x x • x x

Necklace

Hacking Knot

1 2

Slip Knot

Square Knot

Ascot

1)Foldasquarescarfintoatriangleandplacethepointedendinfront.

2)Crosstheendsbehindyourneckandtieinfront

underneaththescarf.

3)Adjustthescarfandtuckthefrontintoyourblouse. Slip Knot

1)Placeanoblongscarfaroundyourneckwithoneendlongerthantheother.2)Tieasimpleknotinthelongerendandslidetheotherendthroughtheknot,thentightenslightly.

Cowl

Cowl

1)Foldasquarescarfintoatriangleandplacethepointed

endinfront.

2)Crosstheendsbehindyourneckandtiethemontopinfront.

3)Pullthecenterfoldofthescarfovertheknotandtuckthe

pointsintoyourneckline.

Hacking Knot

1)Foldanoblongscarfinhalflengthwise.

2)Placearoundyourneckandpullthetwoendsthrough

thecenterfold.

3)Adjustthescarfaroundyourneck.

Side Knot

1)Foldasquarescarfintoatrianglewiththedesiredtipsfor

showout;forexample,theUSAirwayslogosontheheritage

scarfortheredtipsontheboldscarf.

2)Foldthepointsapproximately1”towardsthecenterandthen

foldrepeatedlyuntilthescarfisanarrowstrip.

3)Placethescarfaroundyourneckwiththefoldatthetop.

4)Tiethescarfinasquareknotaroundyourneckbytyingthe

rightsideovertheleftandtheleftovertheright.

Square Knot

1)Foldasquarescarfintoatriangle.

2)Drapethescarfaroundyourneckandtieasquareknotinthe

scarfbytyingtherightsideovertheleftandtheleftovertheright.

3)Youcanweartheknotinthefrontortotheside.

Necklace Knot

1)Foldasquarescarfintoatriangle.

2)Foldthepointsapproximately1”towardsthecenterand

thenfoldrepeatedlyuntilthescarfisanarrowstrip.

3)Tieasimpleknotinthecenter.

4)Placearoundyourneck,tieinbackandtuckendsintocollar.

Cowl

1 2 3

Side Knot

Ladies’ Approved Uniform Combinations

Garments Blazer Zip Jacket Vest Pants Skort Dress Tailored Top Skirt Heritage Stripe Blue Blouse White Blouse Zip Sweater Shell Mock Polo Apron Heritage Scarf Swoosh Scarf Bold Scarf

Blazer x x • • • • • • • • x • • • x • • •

ZipJacket x x • x x • • • x • • • x • • • • •Vest x x • • x x • • • • x x x x • • • •

Pants • • • x x • x • • • • • • • • • • •

Skort • • • x x • x • • • • • • • • • • •

Dress x x x x x x x x x x • x x x • • • •2Piece(TailoredTop) • • x • • x • x x x • x x x • • • •

2Piece(Skirt) • • • x x x • • • • • • • • • • • •

HeritageStripeBlouse • • • • • x x • x x • x x x • x • x

BlueBlouse • • • • • x x • x x • x x x • • • •

WhiteBlouse • • • • • x x • x x • x x x • • • •

TwinSet(ZipSweater) x x x • • • • • • • • • • • • • • •

TwinSet(Shell) • • x • • x x • x x x • x x • • • •

MockSweater • • x • • x x • x x x • x x • • • •

Polo(CustomerService) • • x • • x x • x x x • x x N/A x x x

Apron(InFlightServices) x x • • • • • • • • • • • • N/A • • •

HeritageScarf • • • • • • • • x • • • • • x • x xSwooshScarf • • • • • • • • • • • • • • x • x xBoldScarf • • • • • • • • x • • • • • x • x x

Legend

•–Looksgreat

x –Notallowed

Blazers/Zip jackets/Vests•Blazers,zipjacketsandvestsareoptionalyear-round.•Maybewornopen,buttonedorzippedasapplicable.•Sleevesmaynotberolledorpushedup,withtheexceptionofladies’cuffsonthezipjacket,whichweredesignedtobeturnedbackifdesired.•Don’toverstuffyourpockets.•Pocketsquaresareprohibited.

Pants•Men’spantslengthmustbelongenoughtotouchthetopoftheshoeandcoverthejoiningoftheheelinbackoftheshoe.•Ladies’pantslengthmustmeetthemiddleofthebackoftheshoe.

Skirts•Yourhemmustnotbemorethanoneinchaboveorbelow,yourkneecap.

Skorts•Thisisamorecasuallook,soyoumaywearyourhemuptotwoinchesabovethetopof,andnomorethanoneinchbelowyourkneecap.

Zip dresses•Mustbezippedupcompletelywithallhooksandeyessecurelyfastened.•Yourhemmustnotbemorethanoneinchaboveorbelowyourkneecap.

Tailored tops•Allbuttonsshouldbebuttoned.

Ladies’ blouses•Yourblouseshouldlookneat,cleanandfreshlypressed.•Wearyourlongsleeveblousebuttonedatthewrist,unlessyourcuffhascontrastingtriminside.Ifso,youmaywearthemneatlyturnedbacktoshowthetrim.•Tuckyourheminwhenwearingyourskirtorskortand/oranyoutergarmentsuchasablazer,zipjacket,vestorzipsweater.•Youmaywearyourblouseoutoveryourpantsonly;ensureitglidessmoothlyoveryourtorsotocreateaslimminglookandisnolongerthanthebottomofthezipperonyourpants.•Ifyouchoosetowearyourblouseoveryourpants,youmustbeabletoraiseyourarmswithoutyourmidriffshowing;ifnot,yourblousemustbetuckedin.•Ifyoutuckyourblouseintoyourpants,yourbeltmustbevisible.

Men’s shirts•Yourshirtshouldlookneat,cleanandfreshlypressed.•Yourshirtmustbetuckedinatalltimes,withthebeltvisible.•Yourcollarmaybewornwithonlythetopbuttonunbuttoned.•Wearyourlongsleeveshirtbuttonedatthewrist,unlessyourcuffhascontrastingtriminside.Ifso,youmaywearthemneatlyturnedbacktoshowthetrim.•Collarstaysmustbeworniftheshirtisdesignedwithcollarstayinserts.

Coats•Onlycompany-approvedcoatsmaybeworn.•Yourbeltmaybebuckledortiedneatlyinthefrontorback.•Ifyourbeltisnotbuckledortied,theendsmustbetuckedneatlyintoyourcoatpockets.•Men’scoatsmustbebelowtheknee.•Ladies’coatsmustbetwoinchesbelowtheskirtordressornolongerthanthebottomofthecalf.

Winter scarf•Yourcompany-approvedwinterscarfmaybewornonlywithyourall-weathercoat,raincoat,blazerorzipjacket.

Inclement weather gearThis section applies to gloves, non-company approved winter scarves, ear muffs, knit winter hats and umbrellas:•Allitemsmustbesolidblackanddevoidofalllogosotherthanapproved,currentUSAirwayslogos.•Maybewornorusedoutdoorsorinjetwaysonly.•Glovesmaybesmoothleather,simulatedleather,orknitandonlywornwithcompany-approvedcoats.•Knithatsmustbeofaprofessionaldesign.

Footwear •Allfootwearmusthaveaclosedtoeandheelinplain,smooth,hardleather.•Mustbeprofessionalstyle,clean,polished,andingoodcondition.•Menmustwearblackshoes;ladiesmaywearblackornavyaslongastheshoesmatchtheuniform.•Solesandheelsmustmatchthecoloroftheshoes.•Ifyourequirespecializedshoesduetohealthreasonsthataren’tavailableinblack–ornavyforladies–thecompanywillpayforreasonableexpensesforprofessionaldyeing.Employeesarerequiredtohaveadoctor’sletterdocumentingtherequirementforspecialshoesinordertobereimbursedfordyeingexpenses.•Ladiesmaywearanklebootswiththeirpantsonly,asanoption.•Winterbootsmaybeworntoandfromworkduringinclementweather,butnotwhileonduty.•Seeyourdepartmentguidelinesforadditionaldetailsonappropriatefootwear.

Hosiery/Tights/Socks•Hosiery,tights,orsocksmustbewornatalltimeswhileinuniform.•Socksmustbeblackornavyincolorandmayhaveaprofessionalstylemutedpattern,designoralternativecolor.•Socksmustbehighenoughsothetopsdon’tshowatanytime.•Women’shosierymustbecomplementarytotheuniformand/orlegcolor. •Black–withblackshoesonly. •Navythatmatchestheuniform–withnavyshoesonly. •Natural,neutralorskin-tonewitheither;whiteandcreamarenotallowed.

Undergarments•Undergarmentsarerequiredandmustnotbereadilyvisibleunderyouruniform.

Jewelry•Seeyourdepartmentexpectationsfordetails.

Placement of optional pins•Placeyourservicepin0.5inchesbelowthecenterofyourrequirednamebarorwings;menalsomaywearasatietac.•Placeyourholidayorcompany-approvedpinonyourrightlapelorchestimmediatelyopositeyourrequirednamebarorwings.•Company-approvedpinsareasfollows:•Servicepins•Unionpins•USAirwayscurrentaircraftfleetpins•HumanitarianEmergencyResponseTeampins•Companypromotionalpinsorstickerswhichmustbewornaccordingtotheinstructionsprovidedwiththepromotionalmaterials

Holiday Accessories

GeneralIt’simportanttolookprofessionalatalltimes,includingholidays.Thosewhowishtocelebratewithholidayaccessoriesmustfollowcurrentuniformexpectationsandguidelinesandbeinkeepingwithaprofessionalbusinesscasualstyle.Pleaserefertoyourdepartmentguidelinesforfurtherdetails.

Applicabledates:•Valentine’sDay–February14(only)•St.Patrick’sDay–March17(only)•IndependenceDay–July4(only)•Halloween–October31(only)•ThanksgivingHolidayWeek(Wednesday–Sundayonly)•WinterHolidaySeason(December1–January2)

Shells/Mock sweaters•Shellsmustbewornoutandcanbenolongerthanthebottomofthezipperofthepants.•Mocksweatersmaybeworntuckedinorleftout,withthehemnolongerthanthebottomofthezipperofthepants.

Zip sweaters•Maybewornopenorzipped.•Ladies’cuffsaredesignedtobeworndownorturnedback.Ifyou’reafemaleflightattendant,youmaypushupyoursleevesgentlyduringservicetopreventthemfromgettingsoiled.•Maybewornwithsleevesdrapedortiedneatlyaroundshoulders.•Maynotbeworntiedaroundthewaist.•Maynotbetuckedintoanybottom.

Ladies’ Polos(CustomerServiceonly)•Maybewornyear-round;noothercompanypoloshirtsareallowed.•Yourhemmustbetuckedinwhenwearingaskirtorskortandwhenwearinganyoutergarmentsuchasablazer,zipjacket,vestorzipsweater.•Youmaywearyourpolooutoveryourpantsonly;ensureitglidessmoothlyoveryourtorsotocreateaslimminglookandisnolongerthanthebottomofthezipperofthepants.•Ifyouchoosetowearyourpolooutoveryourpants,youmustbeabletoraiseyourarmswithoutyourmidriffshowing;ifnot,yourpolomustbetuckedin.•Ifyoutuckyourpolointoyourpants,yourbeltmustbevisible.

Men’s Polos (CustomerServiceonly)•Maybewornyear-round;noothercompanypoloshirtsareallowed.•Yourshirtmustbetuckedinatalltimes,withthebeltvisible.

Apron (InFlightServicesonly)•Mustbewornatalltimesduringservice.•Adjusttheneckstrapsoyourapronfitsproperlyoveryourtorso.•Maybetiedinbackorinfront.

Accessories•Company-approvedscarvesandtiesareoptionalyear-round.•Whenworn,tiesmustbecompletelytiedatalltimesandcoverthetop(collar)button.•Thebroadendofthetieshouldfallbetweenthetopandbottomofthebeltbuckle.•Tiesmaynotbetuckedintoshirts,pantsorbelts.•Whenworn,scarvesmaybetiedonlyincompany-approvedstylesasindicatedinthisguide.•Scarvesmaynotbewornortiedinthehair,orusedasabandanaorbelt.•Pocketsquaresmaynotbewornwithyouruniform.•TheCompany-approvedbeltistheonlybeltthatmaybewornwithyouruniform.•Yourbeltmustbewornatalltimeswithanygarmentwithbeltloops.•Thebeltmaynotbewornoveranygarmentwithoutbeltloops.

Uniform expectations

General•Unlessspecificallyindicated,theseexpectationsrefertobothmenandladies.•Refertothechartsinthisguidetoseewhichgarmentscanbeworntogether.•Yournewuniformandaccessoriesmayonlybewornwhenperformingyourjoborcommutingtoandfromwork.•Maintainalluniformitemsinaclean,crispandpresentableconditionatalltimes.•Uniformpiecesaregender-specificandmaynotbeorderedbytheoppositesex.•Garmentsmustbeworninthemannerinwhichtheyweredesigned.•Garmentsthatdon’tfitproperlymustbereplacedwiththeappropriatesize.•Alterationsthatchangethestyleoftheuniformaren’tpermitted,suchastaperingyourbottomgarments.

Identification/Insignia•Company-approvednamebars(CustomerService)andwings(InFlightServices)mustbewornonthegrommetsofyouroutermostgarmentatalltimes.•Threeisthetotalmaximumnumberofcompany-approvedinsigniaallowedforalluniformgarmentsworntogetheratanyonetime.Youmaychooseanycombinationofthreeofthefollowing:•USAirwaysnamebarsorwings(requiredatalltimes)

•Employeeservicepin•Unionpin•Company-approvedholidaypins•Company-approvedpromotionalpins

Express uniforms•UniformsforExpresswholly-ownedaffiliatesareidenticaltomainlineuniforms.Cross-trainedemployeesmayhavespecialneedsandshouldseetheirsupervisorfordetails.

Maternity wear•Ifyouneedmaternityclothes,USAirwayswillprovidetwosetsofmaternityuniformsonaloanerbasis.•Maternityuniformsmustbereturnedtoyourmanagerorsupervisor,drycleanedandpressed,whenyoureturnfromyourleaveofabsence.

Special attire•Thosewithspecialneeds,suchasreligiousormedicalaccommodations,mayorderadditionalapprovedgarmentsthroughTwinHill.Seeyoursupervisorfordetails.•Uniformsareawoolblend.Non-wooluniformalternativesareavailableforemployeeswithadoctor’sletterconfirmingtheemployeehasallergiesassociatedwithwool.

I make US fly.

Everything speaks

Airline travelers form opinions or choose an airline based on their impressions. Price, convenience, and other aspects play a part, but many travelers’ choices center on perceived quality differences between carriers.

Research shows that airline travelers see the behavior and appearance of airline personnel as an indicator of airline performance. If a customer sees that an employee goes the extra mile, exhibits a friendly and helpful attitude, and presents a crisp, clean image, the customer is much more likely to see the carrier as consistent, reliable and proficient.

As a uniformed employee, you have the power to make a deep and lasting impression on our customers by presenting a professional, crisp and consistent appearance. While each of us is important to the company’s success, those of you who represent US Airways to the traveling public have a unique role. As a frontline employee, you are US Airways.

Overview

The purpose of your new uniform is to make you easily identifiable to customers as a representative of US Airways. You’re expected to report to work in uniform and meet all uniform and appearance expectations covered here, as well as any updates, revisions, or changes published by your department.

Be sure you review your departmental guidelines which describe in detail the specific uniform and appearance standards that apply to you. If there’s a conflict between this handout and your department guidelines, your department’s policy applies. Employees who don’t meet these standards will meet with their manager or supervisor.

Any questions regarding these policies should be directed to your supervisor or via your department feedback channels.