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SMART Board™ 685ix Premium Interactive Whiteboard System (Appliance-Based)Installation on the FUWM-600 Wall Mount
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Serial number: ___________________________________________________
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FCC warningThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark noticeSMART Board, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Phillips is a registered trademark of Phillips Screw Company. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice©2010 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
Portions of the software that ships with this product are copyrighted by Intel Corporation.
Portions of the software that ships with this product are copyrighted by ParaGraph, a business unit of Vadem.
Patent No. US5448263; US6141000; US6320597; US6326954; US6337681; US6540366; US6741267; US6747636; US7151533; US7289113; US7499033; US7626577; US7687736; CA2058219; CA2252302; Other patents pending;
Important information
Before you install and use your SMART Board™ 685ix premium appliance-based
interactive whiteboard system, read and understand the safety warnings and cautions
in this user’s guide. This information describes the safe and correct operation of your
SMART Board interactive whiteboard and its accessories and helps prevent injuries
and equipment damage.
If you own a SMART product other than a SMART Board 685ix premium interactive
whiteboard system, refer to the installation guide for your product for relevant
warnings and maintenance instructions.
NOTE
In this document, the term “interactive whiteboard” refers to your interactive
whiteboard and its accessories and options.
Safety warnings and cautions
WARNINGS
• Failure to follow the installation instructions included with your interactive
whiteboard, or found in this guide, could result in personal injury or product
damage.
• Two people are required to safely mount your interactive whiteboard or
projector on a wall mount because they might be too heavy for one person to
safely maneuver alone. When you lift your interactive whiteboard, you and
your assistant should stand on either side of the screen, supporting its weight
at the bottom corners while balancing the top with your other hands.
• Do not leave cables on the floor where they can be a tripping hazard. If you
must run a cable over the floor, lay it in a flat, straight line and secure it to the
floor with tape or a cable management strip of a contrasting color. Handle
cables carefully and avoid excessive bending.
• To reduce the risk of fire or electric shock, do not expose your SMART Board
interactive whiteboard to rain or moisture.
• There are no user-serviceable parts inside the pen tray. Only qualified
personnel should disassemble the pen tray’s printed circuit boards, and this
procedure must be done with proper electrostatic discharge (ESD) protection.
i i | IMPORTANT INFORMATION
CAUTIONS
• If you need to lean your interactive whiteboard against a wall before you
mount it, make sure that it remains in an upright position, resting on its pen
tray brackets, which are designed to sustain your interactive whiteboard’s
weight.
• Do not rest your interactive whiteboard on its side or on the top of its frame.
• Do not add any extra weight or excessive pressure to a wall-mounted
interactive whiteboard or its pen tray. SMART designed the brackets
to support only the weight of your interactive whiteboard during normal use.
• For operating safety and to avoid damage to your interactive whiteboard,
connect its USB connector only to a computer that has a USB compliant
interface and that bears the USB logo. In addition, the USB source computer
must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA
and/or UL mark(s) for CSA/UL 60950.
Other precautionsTo ensure operating safety and to avoid product damage, observe the following
precautions.
• Don’t set up and use your interactive whiteboard in an area with excessive levels
of dust, humidity or smoke.
• If your SMART product requires replacement parts, make sure that the service
technician uses replacement parts specified by SMART Technologies or parts
with the same characteristics as the original.
• Be aware that security cable locks aren’t designed to be a solid protection
measure because the lock can be torn out. However, potential thieves might be
reluctant to try to sell a product with a broken security cable lock hole, which
would readily identify it as a stolen item.
Contents
Important information ..............................................................................................i
Safety warnings and cautions...........................................................................i
Other precautions......................................................................................ii
1 Installing your SMART Board 685ix premium interactive whiteboard system
(appliance-based) ................................................................................................. 1
In this chapter ................................................................................................. 1
Before installing the SMART Board 685ix interactive whiteboard system ...... 2
Environmental requirements .................................................................... 2
Verify the installation of the FUWM-600 wall mount and the
SMART Hub SE240/VE220 ..................................................................... 2
Mounting your SMART Board 685ix interactive whiteboard system on a
FUWM-600 wall mount ................................................................................... 3
Important .................................................................................................. 3
Tools required .......................................................................................... 3
Installing the projector mount and wall mount bracket ............................. 4
Installing the SMART Hub SE240/SE220’s power and USB cables ........ 6
Installing the projector cables................................................................... 7
Installing SBA speakers and cables......................................................... 8
Installing additional cables ....................................................................... 9
Installing the UX60 projector .................................................................... 9
Securing the cables................................................................................ 10
Installing the control module cable ......................................................... 11
Mounting the interactive whiteboard....................................................... 11
Completing your installation.......................................................................... 12
Aligning your interactive whiteboard with the projector .......................... 12
Installing the control module .................................................................. 13
iv | CONTENTS
Installing the pen tray ............................................................................. 13
Configuring the projector to turn on or off............................................... 14
Configuring the hub to control the projector ........................................... 14
Orienting your interactive whiteboard system ........................................ 15
A Hardware environmental compliance.................................................................. 17
Waste Electrical and Electronic Equipment regulations (WEEE directive) ... 17
Restriction of Certain Hazardous Substances (RoHS directive)................... 17
Packaging ..................................................................................................... 17
China’s Electronic Information Products regulations .................................... 18
U.S. Consumer Product Safety Improvement Act ........................................ 18
B Customer support................................................................................................ 19
Online information and support..................................................................... 19
Training......................................................................................................... 19
Technical support ......................................................................................... 19
Shipping and repair status ............................................................................ 19
General inquiries........................................................................................... 20
Warranty ....................................................................................................... 20
Registration................................................................................................... 20
Chapter 1
Installing your SMART Board 685ix premium interactive whiteboard system (appliance-based)
IMPORTANT
• Use the instructions in this guide to install your interactive whiteboard, control
module and UX60 projector on the FUWM-600 wall mount.
• The instructions in your SMART Board 685 interactive whiteboard box do not
include instructions for installing the UX60 projector or control module, and
the instructions in the SMART Board 685ix and SBD685 Interactive
Whiteboard System document do not show how to mount the interactive
whiteboard or projector on the wall mount.
• Refer to the FUWM-600 SE240/VE220 installation instructions included with
the wall mount, document 99-01032-20, to install the wall mount.
In this chapterRefer to these topics for information about mounting your SMART Board 685ix
interactive whiteboard system (appliance-based) on its FUWM-600 wall mount.
• Before installing the SMART Board 685ix interactive whiteboard system on
page 2
– Environmental requirements on page 2
– Verify the installation of the FUWM-600 wall mount and the SMART Hub
SE240/VE220 on page 2
• Mounting your SMART Board 685ix interactive whiteboard system on a
FUWM-600 wall mount on page 3
– Tools required on page 3
– Installing the projector mount and wall mount bracket on page 4
– Installing the SMART Hub SE240/SE220’s power and USB cables on page 6
– Installing the projector cables on page 7
2 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
– Installing SBA speakers and cables on page 8
– Installing additional cables on page 9
– Installing the UX60 projector on page 9
– Securing the cables on page 10
– Installing the control module cable on page 11
– Mounting the interactive whiteboard on page 11
• Completing your installation on page 12
– Aligning your interactive whiteboard with the projector on page 12
– Installing the control module on page 13
– Installing the pen tray on page 13
– Configuring the projector to turn on or off on page 14
– Configuring the hub to control the projector on page 14
– Orienting your interactive whiteboard system on page 15
Before installing the SMART Board 685ix interactive whiteboard system
Environmental requirementsBefore installing your system, refer to the environmental requirements in the SMART
Board™ 685ix Interactive Whiteboard System Configuration and User’s Guide,
document 99-00984-20, provided with your system.
Verify the installation of the FUWM-600 wall mount and the SMART Hub SE240/VE220You must complete the installation of the FUWM-600 wall mount and the SMART Hub
SE240 or VE220 before you can install the UX60 projector, the SMART Board 685
interactive whiteboard and the control module. Refer to the FUWM-600 SE240/VE220
installation guide, document 99-01032-20, provided with your FUWM-600 wall mount
unit for more information.
NOTE
Because you can install the SMART Board 685ix interactive whiteboard system in
several configurations, several components included with the system, such as the
Extended Connection Panel (ECP), remain unused when you complete the
installation outlined in this guide.
3 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
Mounting your SMART Board 685ix interactive whiteboard system on a FUWM-600 wall mount
ImportantBefore mounting your interactive whiteboard system on the FUWM-600 wall mount,
carefully read and observe the following instructions for operating safety and to avoid
damage to your product.
WARNINGS
• Failure to follow these instructions could result in personal injury and product
damage.
• Two people are required to safely mount your UX60 projector and interactive
whiteboard on the wall mount because they could be too heavy for one
person to safely maneuver alone. When you lift your interactive whiteboard,
you and your assistant should stand on either side of the screen, supporting
its weight at the bottom corners while balancing the top with your other hands.
• Do not leave cables on the floor where they can be a tripping hazard. If you
must run a cable over the floor, lay it in a flat, straight line and secure it to the
floor with tape or a cable management strip of a contrasting color. Handle
cables carefully and avoid excessive bending.
Tools requiredTo mount your interactive whiteboard on the FUWM-600 wall mount, you need the
following tools, which aren’t included:
• a Phillips® No. 2 screwdriver (all screws must be tightened by hand)
• a stepladder
CAUTIONS
• If you need to lean your interactive whiteboard against a wall before you
mount it, make sure that it remains in an upright position, resting on its pen
tray brackets, which are designed to sustain your interactive whiteboard’s
weight.
• Do not rest your interactive whiteboard on its side or on the top of its frame.
4 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
Installing the projector mount and wall mount bracketTo install the projector mount, use the screws labelled f (×7) shown on page 27 of the
FUWM-600 SE240/VE220 installation guide.
To install the projector
mount
1. Using a Phillips No. 2 screwdriver, insert four screws into the four top-right holes
of the projector support leaving the screw heads 1/4" (6 mm) from its surface.
2. Place the projector mounting plate keyholes over the screws, and then tighten
the screws.
Projector Mounting
Plate
Screws (×4)Keyholes (×4)
Projector Support
5 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
3. Insert one screw into the hole in the bottom-right corner of the projector support.
4. Use one screw to attach the loose end of the security cable to the bottom of the
projector support.
To install the wall mount
bracket
Using a Phillips No. 2 screwdriver, secure the wall
mount bracket to the wall mount with the included
screws.
IMPORTANT
Use only one of the two wall-mounting brackets
provided with your SMART Board 685
interactive whiteboard.
Screw (×1)
Projector Mounting
Plate
Security Cable
Projector Support
Security Cable
Screw (×1)
Projector Support
6 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
Installing the SMART Hub SE240/SE220’s power and USB cablesTo keep the hub’s power and USB cables out of sight, route them inside the wall
mount frame behind the interactive whiteboard. Because you won’t be able to reach
them after you install the interactive whiteboard, you must install them now.
To install hub power and
USB cables
1. Connect the hub’s power supply cable and the USB cable to the hub.
2. Route the cables behind the hub, and then through a hole in the lower frame of
the wall mount. Route the USB cable through a hole near the bottom right corner
of the frame so it’s close to the interactive whiteboard’s controller module.
IMPORTANT
You can route the hub’s power cable through an opening in the bottom or side
of the wall mount closest to your wall outlet. Don’t connect the power cable to
a wall outlet at this time.
USB Cable
Power Supply Cable
L
R
2
1
SMART Collaboration Appliance SCA-100
SMART Hub Connection Panel
Power Connector
USB Connection to Controller
Power Supply
7 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
Installing the projector cables
To install the projector
cables
1. Open the wire management clip, if it isn’t
already open.
2. Place the video cable, serial cable and the
female end of the power cable to the left of the
clip leaving enough length to connect to the
projector’s connectors.
NOTE
Don’t let the cables cross as they pass
through the clip.
3. Close the wire management clip.
4. Connect the video and serial cables to the hub.
Video and Serial Cables
Projector Power Cable
L
R
2
1
SMART Collaboration Appliance SCA-100
SMART Hub Connection Panel
Video Connection to Projector
Serial Connection to Projector
8 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
5. Route the projector’s power cable through an opening in the bottom or side of the
wall mount closest to your wall outlet.
IMPORTANT
Don’t connect the power cable to a wall outlet at this time.
Installing SBA speakers and cablesSMART recommends that you install your SMART Board Audio (SBA) speakers on
the wall on each side of the interactive whiteboard instead of attaching them to the
interactive whiteboard.
NOTES
• You can install the speakers now or after you install the interactive
whiteboard.
• The following procedures show the main speaker mounted to the right of the
interactive whiteboard, which maintains the correct left to right stereo image. If
control accessibility or proximity to a power outlet requires it, you can mount
the main speaker on the left and change the routing of the speaker cables
appropriately.
To install the SBA
speakers and cable
1. Refer to the SBA Speakers for SMART Board Interactive Whiteboards installation
guide, document 99-00949-20, provided with the speakers to install them.
2. Route the speaker cable through the oval openings in the top right and top left of
the wall mount, and then connect it to both speakers.
Main Speaker
Dual RCA Plugs
Speaker Cable
Hub USB Cable
Second Speaker
9 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
3. Connect the dual RCA audio cable from the hub to the main speaker.
4. Connect a USB cable from the hub to the main speaker.
5. Coil up and secure any excess cable inside the wall mount’s frame.
Installing additional cablesIf you want to connect your interactive whiteboard system to a network, a room control
system or other peripheral audio-visual devices, connect them now using the
techniques outlined in the previous procedures and ensure that all cables are routed
through openings in the sides or bottom of the wall mount frame.
Installing the UX60 projector
WARNING
Two people are required to safely mount your UX60 projector on the wall mount
because it could be too heavy for one person to safely maneuver.
To install the UX60
projector
1. With the help of another person, fully insert the
projector adjustment module into the wall
mount bracket guide pins.
You hear a click when the adjustment module is
fully inserted and the spring is locked.
2. Using a Phillips No. 2 screwdriver, safely
secure the system using three locking screws.
3. Remove the cover from the left side of the
projector.
Locking Screws
(× 3)
10 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
4. Connect the power cable (A), the serial cable to the Control connector (B) and
the video cable to the VGA 1 input (C) to the projector connection panel’s
connectors.
5. Replace the cover.
Securing the cablesBefore you mount the interactive whiteboard on the wall mount, secure the cables to
prevent strain on connectors and to keep excessively long cables hidden behind the
interactive whiteboard.
To secure the cables Using the included cable ties, secure all the cables to points inside the wall mount
frame, ensuring that they don’t interfere with the interactive whiteboard when it is
mounted on the frame.
VGA 2
Audio In
Composite Video
100V - 240V50 Hz - 60 Hz
11 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
Installing the control module cableTo keep the I²C cable out of sight behind the interactive whiteboard, you must route
the cable along the track on the back of the interactive whiteboard before you install it.
To install the control
module cable
1. Place the included control module cable into the track on the back of the
interactive whiteboard.
2. Run both ends of the cable through the notches in the track leaving the ends
hanging near each end of the bottom frame.
Mounting the interactive whiteboardFollow this procedure to mount your SMART Board 685 interactive whiteboard on the
FUWM-600.
To mount your
interactive whiteboard
1. Attach the round spacers to the back of the
interactive whiteboard.
NOTE
The round spacers are provided with the
FUWM-600.
2. Verify that no cables or hardware that can
interfere with the wall mount are attached to the
back of the interactive whiteboard.
3. With the help of another person, hang your
interactive whiteboard on the wall mount near the center of the bracket.
Notches
12 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
4. Using a Phillips No. 2 screwdriver, insert a bolt through the left pen tray bracket
into the left captive nut in the wall mount. Repeat with the right pen tray bracket.
NOTE
Don’t tighten the bolts at this time. Leave them loose so that you can slide the
interactive whiteboard sideways to align it with the projector’s image. See
Aligning your interactive whiteboard with the projector on page 12.
5. Connect the USB cable from the SMART Hub to the interactive whiteboard
controller module’s captive USB cable.
Completing your installationRefer to the following procedures to finish installing your interactive whiteboard
system.
Aligning your interactive whiteboard with the projector
To align your
interactive whiteboard
with your projector
1. Plug the projector’s power cable into a wall
outlet, and then use the remote control to turn
on the projector.
2. Follow the procedures in the SMART Board
685ix Interactive Whiteboard System
Configuration and User’s Guide, document
99-00984-20, to align the projector.
3. Slide the interactive whiteboard from side to
side, while holding the bottom frame of the
interactive whiteboard, to center the board on
the projected image.
4. Tighten the bolts holding the pen tray brackets
to the wall mount.
13 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
Installing the control moduleAfter you connect all of the cables, you can install the control module into the pen tray.
To install the control
module
1. From the bottom of the pen tray, bend the
expansion slot cover’s three plastic tabs toward
the center of the cover, and then push it up to
remove it.
2. Place the control module into the pen tray’s
expansion slot and gently push down until it
snaps into place.
Installing the pen tray
To install the pen tray 1. Position the pen tray in line with the two
L-shaped metal brackets, and then slide it
toward the wall until it’s firmly against the
bottom frame of your interactive whiteboard.
The pen tray clicks into place.
2. Route the control module’s modular I²C cable
under the lower-right end of the pen tray and
insert it into connector 1.
3. Press the cable into the strain relief channel on
the bottom of the tray.
This step protects the modular cable’s RJ11
connector from damage if the pen tray is
removed when the cable is still connected.
14 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
4. Insert the control module cable (see Installing the control module cable on
page 11) into connectors 2 and 3 on the bottom of the pen tray, and then press the
cable into the strain-relief channels.
5. Move all the pen tray cables out of sight behind the interactive whiteboard.
6. Place the four pens and the eraser into their respective slots in the pen tray.
Configuring the projector to turn on or offYou must select the State Report option in the projector’s Service menu to allow the
projector to report its power state to the SMART Hub SE240 or SMART Hub VE220.
IMPORTANT
If you do not perform the following procedure, your UX60 projector doesn’t turn on
or off when you press the control module’s Power button on your SMART Board
interactive whiteboard’s pen tray.
To select the State Report
option
1. Press the button sequence Down-Up-Up-Left-Up on the projector’s remote
control.
The projector’s Service menu appears.
2. Select the State Report option.
IMPORTANT
Do not change any other settings.
3. Exit the Service menu.
Configuring the hub to control the projectorTo allow the SMART Hub SE240 or SMART Hub VE220 to control your projector’s
power state, you need to configure your hub’s display device control script.
To change your SMART
Hub’s display device
control script
1. Select System > Settings.
The SMART Hub SE240 Settings or SMART Hub VE220 Settings dialog box
appears.
2. Select Display Configurations > Display device control script.
Connector 2Connector 3Control Module Cable
15 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
3. In the drop-down menu, select SMART\UF55_UX60Script.lua.
4. Press Apply All or OK, and then press the hub’s Reset button.
IMPORTANT
You must press the hub’s Reset button for this procedure to work.
Orienting your interactive whiteboard system
IMPORTANT
Orient your interactive whiteboard system before you orient it with other
connected computers.
To orient your interactive
whiteboard system
1. Press both pen tray buttons on your SMART Board interactive whiteboard
simultaneously.
The SMART Hub SE240 Settings or SMART Hub VE220 Settings dialog box
appears.
2. Press Orient.
The orientation screen appears.
3. Using a pen tray pen, press and release the center of the first
target.
NOTE
Although you can use your finger to orient your
interactive whiteboard, a fine-point tool such as a pen
tray pen provides greater precision.
4. Repeat step 3 for each target.
The orientation data saves to your hub’s memory.
16 | INSTALLING YOUR SMART BOARD 685IX PREMIUM INTERACTIVE WHITEBOARD SYSTEM (APPLIANCE-BASED)
Appendix A
Hardware environmental compliance
SMART Technologies supports global efforts to ensure that electronic equipment is
manufactured, sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment regulations (WEEE directive)Waste Electrical and Electronic Equipment regulations apply to all electrical and
electronic equipment sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMART
Technologies products, we strongly encourage you to properly recycle the electronic
product when it has reached end of its life. If you require further information, please
contact your authorized SMART reseller or SMART Technologies for information on
which recycling agency to contact.
Restriction of Certain Hazardous Substances (RoHS directive)This product meets the requirements of the European Union’s Restriction of Certain
Hazardous Substances (RoHS) Directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in
various geographical areas, and that reference the European Union’s RoHS directive.
PackagingMany countries have regulations restricting the use of certain heavy metals in product
packaging. The packaging used by SMART Technologies to ship products complies
with applicable packaging laws.
18 | HARDWARE ENVIRONMENTAL COMPLIANCE
China’s Electronic Information Products regulationsChina regulates products that are classified as EIP (Electronic Information Products).
SMART Technologies products fall under this classification and meet the
requirements for China’s EIP regulations.
U.S. Consumer Product Safety Improvement ActThe United States has enacted the Consumer Product Safety Improvement Act which
limits the lead (Pb) content in products used by children. SMART Technologies is
committed to complying with this initiative.
Appendix B
Customer support
Online information and supportVisit www.smarttech.com/support to view and download user’s guides, how-to and
troubleshooting articles, software and more.
TrainingVisit www.smarttech.com/trainingcenter for training materials and information about
our training services.
Technical supportIf you experience difficulty with your SMART product, please contact your local
reseller before contacting SMART Technical Support. Your local reseller can resolve
most issues without delay.
NOTE
To locate your local reseller, visit www.smarttech.com/wheretobuy.
All SMART products include online, telephone, fax and e-mail support:
Shipping and repair statusContact SMART’s Return of Merchandise Authorization (RMA) group, Option 4,
+1.866.518.6791, for shipping damage, missing part and repair status issues.
Online www.smarttech.com/contactsupport
Telephone +1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
Fax +1.403.806.1256
E-mail support@smarttech.com
20 | CUSTOMER SUPPORT
General inquiries
WarrantyProduct warranty is governed by the terms and conditions of SMART’s “Limited
Equipment Warranty” that shipped with the SMART product at the time of purchase.
RegistrationTo help us serve you, register online at www.smarttech.com/registration.
Address SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
CANADA
Switchboard +1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
Fax +1.403.228.2500
E-mail info@smarttech.com