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Smart water management for water safety, accessibility and affordability

27 August | 14:00 – 15:30 | M3

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XYLEM PROPRIETARY / CONFIDENTIAL2

Panelist:

Sarantuyaa Zandaryaa

Programme Specialist

Division of Water Sciences

International Hydrological

Programme

UNESCO

SMART WATER MANAGEMENT F O R W A T E R S A F E T Y ,

A C C E S S I B I L I T Y A N D

A F F O R D A B I L I T Y

J A Y I Y E N G A R

Chief Innovation + Technology Officer

X Y L E M

GLOBAL WATER CHALLENGES ARE ESCALATING

5B I L L I O N

NUMBER OF

PEOPLE

PREDICTED

TO FACE WATER

SHORTAGES

BY 2050

126BILLIONLITERS

OF WATER IS

LOST BEFORE

IT REACHES

ITS INTENDED

DESTINATION

OF THE WORLD’S

WASTEWATER

IS DUMPED –

LARGELY

UNTREATED –

BACK INTO THE

ENVIRONMENT

DAMAGE

CAUSED

GLOBALLY

BY NATURAL

DISASTERS

IN 2018

$160BILLION

T E C H NOLO GY, DATA

A N D I N G E NUI T Y

A R E R E S H A PING

T H E F U T URE O F WAT E R

DIGITAL

TRANSFORMATION

INTELLIGENT EQUIPMENT

SMART NETWORKS

ADVANCED DATA ANALYTICS

Digital solutionsLeverage power of data

to create a new information

for making better system-level choices and recommendations

DIGITALIZATION IS A KEY ENABLER FOR

ADDRESSING WATERSHED CHALLENGES HOLISTICALLY

• Integration of external data such

as weather and GIS (Geographic

Information Systems) is necessary

• Greater temporal, spatial, and parametric data density

• Increasing interoperability of applications

• Shift from situational awareness to decision support

DRINKING WATER

DISTRIBUTION

WATERSHED

MANAGEMENT

OUTDOOR

WASTEWATER

TREATMENT WASTEWATER

COLLECTION

DRINKING WATER

TREATMENT

POWERFUL ACTIONABLE DATA INSIGHTS WITH BIG DATA

CLOUD ALARM

DEVICE ALARM

RULE ENGINE

WORK FLOW

MACHINE

LEARNING

ARTIFICIAL

Wastewater – Combined Sewer Overflow

S O U T H B E N D , I N D I A N A

C H A L L E N G E

Reduce

combined sewer

overflows into

the St. Joe River

S O L U T I O N

Digital water platform combines

real-time sensor and weather data

and AI to control sewer operation.

R E S U LT S

Overflow volume down 70%

or 1 billion gallons a year.

City saved $500 million.

1. Set the ambition at the

CEO and Board level

2. Build an innovation

culture

3. Collaborate with utility

Shared Best Practices:

THE WATER SECTOR MUST WORK TOGETHER

Customers

Suppliers

Venture

Capital

Universities

Direct

Investment

in Start-Ups

Innovation

Ecosystem

Let’s Solve Water

Thoughts on digital water

KALA VAIRAVAMOORTHY, CEO, IWA

Water sector needs to get Smarter

Digital is really an enabler

Digital Disrupters – data is king

COGNIZANT 20-20 INSIGHTS Siloes, Hare-Horse

Structured Data• Pressures & flows

• Water quality

• Stress & strains

• Age, material…

Unstructured Data• Service history notes

• Customer complaints

• CCTV images

Predictive maintenance

watching assets age in real-time

Internal

External Data• Weather related

• Traffic loading

• Soil condition

• ……………….

Data Analytics

Pipe Replacement

Rehabilitation

Optimal Plan

Pipe Condition

AssessmentURGENT ACTION

MONITORING REQUIRED

REHABILIATION PROGRAMMES

NO ACTION

feedback

Digital ecosystem - connected assets

smart pumps, valves etc.

integration of data &

sophisticated analysis

30 billionRFID tags embedded into our global ecosystem

3.6 billion camera phones in use

250 millionsmart meters in Europe by the end of 2020

real-time data from online sensors

Digital ecosystem - connected assets

smart pumps, valves etc.

integration of data &

sophisticated analysis

real-time data from online sensors

Sources &

Environment

Collection,

Treatment &

DistributionEnd Customers

Process Optimization

sensors + algorithms optimize

treatment, RRR (reduce capex &

Predictive Maintenance

connected assets reduce downtime

& failures of components &

systems

Customer Engagement

transform customer interaction

model across web, mobile,

connected home…

New products & services

enhance value proposition to

include new water related services

Watershed integrity

proactive remote sensing to

enhance WQ and EQ and improve

sustainability

Can benefit the entire value chain

Sources &

Environment

Collection,

Treatment &

DistributionEnd Customers

Integrated Water Cycle Perspective

Data integration, analytics and visualization allow utility to

manage an integrated system in a holistic and intelligent

Can benefit the entire value chain

DifferentiatingSystematicBasic Opportunistic Transformational

Immature

Sophisticated

Mature

Where are you on the Digital Maturity Curve?

Immature

Sophisticated

Adjust based on past eventsMaintenance upon failure

Sensor Reading

Static Rules

Reactive Intervention

Data on single components

Rule Based Decision

Reactive Infrastructure Mgt. Siloed Operations

• Lack of integration of data

• Lack of integration of systems

Reactive Customer

Engagement

• Supply disruptions• Moving home• Complaints on service

Siloes, Hare-Horse

DifferentiatingSystematic

Sensor Readings

Adv. Data Analytics

Proactive Intervention

Structured & unstructured data from across utility

Dynamic Rules (self-learning)

Predicts before failure happens

External Data Sources

Feedback Loop

Proactive Infrastructure Mgt.

Proactive & Customer Centric

• Improved channels of communication• Advising on water mgt. • Providing saving opportunities• Preparing customers for outage• Retail-type customer engagement

Basic Opportunistic Transformational

Immature

Sophisticated

Mature

Integrated & Connected System

• Connected Assets

• Connected Customers

• Connected Workforce

It’s all about connectedness

Connected CustomerHome Display Unit, Web + Apps, Social Media,

Gamification; Dynamic Pricing

Connected WorkforceIntegrated picture of utility, smart wear, AR, flight

simulator controls

Immature

Sophisticated

Mature

New Business Opportunities

• Data & Analytics central to business

strategy

• Full integration across systems (ERP,

CRM….)

• New business opportunities (DaaS, Aaas)

• Customer data & organizational flexibility

source drive new business opportunities

Smart ‘health tracking’ toilets - continuous monitoring of

personal health data.

• Data on stool + urine (consistency, colour, freq.)

• Capture data on blood pressure, body fat, wgt.

• Allows consumer to take better control of their own

health and well-being, including their diet

• 9/10 willing to share health data with doctor

Attractive model as both B2B & B2C

Monetizing your data - external

IWA Digital Water Programme

Chart’s the Transformation Journey

1. Set ambition at the CEO and Board level

2. Build a holistic digital roadmap

3. Build an innovation culture

4. Leverage pilots for an agile mindset

5. Develop architecture for optimizing data use

6. Cultivate your digital ecosystem

7. Embrace the digital water value case

8. Unite with water sector leaders to solve key barriers

Insights from 40 utilities shape 8 overarching actions

accelerating the digital water journey

• Digital water is an enabler – helps sector transition

towards a more smarter approach to water mgt.

• Wisdom from data is the key:

• Water sector is data rich but information poor.

• Real value of data comes from bringing it all together - integrate entire utility footprint

to maximize returns

• Move from assumption-based management to more data-driven management

Take home messages

Key Framework for the Digitalization

of Water Management

International Centre forWater Security & Sustainable Management

Bitna Lee Programme Specialist

|| 2019 World Water Week in Stockholm | Smart Water Management for Water Safety, Accessibility and Affordability

Sustainable Development Goals: achieve a better and more sustainable future for all

Paradigm shifts of water issues

Smart Water

Management

Importance of the SWM Assessment

➢Analyze the performance of the

SWM in social, technological,

economic, environmental, and

policy aspects

➢Evaluate the level of Sustainable

Development Goals (SDGs)

implementation

➢ Identify the impact of SWM’s

implementation

Case Study | Paju Smart Water City

“SWC” stands for a city implementing a smart water system for supplyingtrustworthy drinking water to consumers and it manages

water quantity & quality systematically from source to tap by using ICT

Smart Water City

▪ ICT was adapted to enhance management of water from the source to the tap

Paju Smart Water City

▪ Location : the western center of Korea-peninsula▪ Population / Area : 420,532 / 672.47㎢▪ Water source : 2 (Han River, Im-jin River)▪ Water supply rate / Revenue rate : 96% / 86.3%▪ Pipeline length / Reservoir : 2,072km / 33EA▪ Regional characteristic

- the mixed type of new town and rural area

Han River

Im-jin RiverSection B

Section A

Smart Devices Smart Solutions Smart Services

• Normalization of

Chlorination

• Pipeline diagnosis device

• Water quality sensors

• Smart meters

• Water-NET monitoring

system

• Remote leakage monitoring

system

• Real-time water quality

information system

• Reflecting consumer’s

❖In order to provide healthy tap water, ICT is adapted through all water supply processes

Paju Smart Water City

Outcome | Smart Water City (SWC)

1.3cases

4.5cases

❖Paju citizens are being supplied with healthy water

Tier 1

DesignedSTEEP-based

Analysis Framework

Tier 2

DevelopedSWM

Comprehensive Performance

Indicator System

Tier 3

Conducted Five Core Expert Groups Review &

Evaluation

Research Processes

ECONOMY

ENVIRONMENTTECHNOLOGY

POLICYSOCIETY

Tier1. Designed STEEP-based Analysis Framework

Objective Category Indicator

Policy and administrative changes

about Water Management

Policy

Water supply

Water quality

Water use and efficiency

Ecosystem conservation

Stakeholder participation and reflection

Water related disaster reduction

Applied Technology TechnologyWater quality management

Water management infrastructure

Rate of change of ecosystem about Water

ManagementEnvironment

Environment of water quality

Water related ecosystem environment

Water related living environment

Changes(Effects) in economic condition of

the water industryEconomy

Direct economic effect

Indirect economic effect

Changes in social structure and recognition

Society

Realization of water welfare

Citizen participation

Quality of life improvement

Tier2. SWM Comprehensive Performance Indicator System

Tier3. Five Core Expert Groups Review & Evaluation

‣ The results of the indicator system and frameworks are reviewed by experts

‣ Each group of experts evaluated the importance, compliance, satisfaction, contribution level of the case of SWM

The SDGs performance score was 84.6 points, which is derived as"relatively high level" and SDG 6, 7 and 11 were well promoted.

Performance of Paju SWC on SDGs Achievement

Comprehensive Performance of Paju SWC on STEEP

Takeaway messages• The assessment frameworks provided better understanding of the SWM

impact on how the SWM impacted water management on STEEEP fieldsand accomplishment of SDGs.

• Paju Smart Water City contributed to achieving SDGs especially for access to clean drinking water and directly impacted to local residents’ satisfaction.

• To enhance its effectiveness, local government’s active support and sustainable management are necessary.

• SWM impacts to economic, environmental and social aspects of human life. With technological development and governance support, SWM can be the next paradigm that can solve the water challenges that we are facing.

• SWM will bring us closed to the vision of a world in which all persons can benefit from improved water resources management and better access to water supply and sanitation services.

Future prospects

Case study

Methodology

UNESCO i-WSSM (http://unesco-iwssm.org/)

Ms. Bitna Lee (blee@unesco-iwssm.org)

Thank you!

UNESCO Event / Name / other Date

Uptake of SWM systems in a developing world context

World Water Week

Sarantuyaa Zandaryaa and Alexandros K. MakarigakisUNESCO Water Sciences Division / Intergovernmental Hydrological Programme (IHP)

27/08/2019

UNESCO Event / Name / other DateWorld Water Week

IHP evolution: shifting to a holistic and integrated approach

IHP-IX

27/08/2019

IHP SWM Publication

Towards Integrated DSS

Once a confirmed alarm is raised, how to best evaluate the risks and implement

response and mitigation actions?

A QUICK REALITY TOUR

27/08/2019

UNESCO Event / Name / other DateWorld Water Week 27/08/2019

OVER 500 INFORMAL PROVIDERS IN

GREATER MAPUTO

27/08/2019

UNESCO Event / Name / other Date27/08/2019

Axis 1: Mobilizing international cooperation to improve knowledge and innovation to address water security challenges.

Axis 2: Developing institutional and human capacities for water sustainability innovation

Axis 3: Enhancing policy advice to reach water

security at local, national, regional and global

levels.

IHP-VIII: Addressing water security:

local , regional and international challenges (2014-2021)

Educational tools for teaching of water issues in the K-12 curriculum in 6 African countries :

• “Water for Schools” project in Cape Verde : Reinforced water education, provided drinking water in 3 schools

• “IESCEE-Cameroun” : School manual “Leçons d’eau” for Water Education

• “Education on Water for Sustainable Development in the Portuguese Speaking African Countries (PALOP)” Technical meeting in Mozambique (Aug. 2015)

Courses and educational tools in the Arab region :

• General guide for teachers in the Arab Countries and Water Education workshops for teachers with UNESCO Cairo: development of interactive activities related to school students. Regional workshops on “Water Education Training for Teachers” (Egypt, September 2016 and March 2017), and a regional training (Egypt, August 2017) to present the guidelines.

Online survey 2017 on Youth Employment and Unemployment in the Water Sector: helped formulating policy recommendations and dedicated IHP activities: received more than 700 responses.

Continuous involvement of youth in global meetings :

6th Africa Water Week (AWW) : side event “Fostering SDG8: Innovative Job Creation and Young Water Professionals Role” , Youth Forum at the Budapest Water Summit, events at COP22, Regional Youth Parliament for Water for LAC, events at 8th World Water Forum.

Past and Current activitiesEducational Tools & Youth involvement

Water EducationWeb Tools & Open-Source initiatives

IHP-WINS: The IHP Water Information Network System online platform:

open access participatory database to foster knowledge sharing and access to information, including GIS

data on water resources. Freely available to Member States, water stakeholders and partners

HOPE-Initiative : Hydro free and/or Open-source software Platform for Experts initiative. Engaged experts in capacity development and training, based on the use of Free and Open Source Software (FOSS).

FREEWAT : FREE and open source tools for WATer resource management: HORIZON 2020

project. FREEWAT platform : for the simulation of water quantity and quality in surface water and

groundwater with an integrated water management and planning module. Increase efficiency in water

management and enable greater cooperation among water regulators, operators and users.

Coordination and data management of all training activities for IHP and the Water Family

• Water Education is also collecting and gathering

data from IHP and the Water Family concerning all

Training and/or capacitating activities.

• Last year, 15. 320 people were trained through to

579 IHP activities in 96 countries, thanks to our

large pool of experts and a solid network !

Challenges & future developments

What are the remaining Challenges ? • Sustainable development based on innovation requires a critical mass of human

resources

• Capacities for uptake and development of technology and innovation is not given

• Obtain and collect data on capacity building to have a clear picture of the state of water

education at all levels

• Develop and promote bottom-up education strategies related to water issues

• Education both formal and informal requires a multi and transdisciplinary approach

• Stay youth-inclusive with a continuous focus on gender equality

• Engage mass media in awareness raising campaigns and programs

Thank U

Project introduction

Examples of Smart Water Management in

Developed and Developing Countries

World Water Week 2019

International Water Resources Association

Callum Clench

Executive Director

www.iwra.org

www.iwra.org/swm

To meet the SDGs we need a ‘revolution’, with radical approaches and technology innovation, to have a chance of success by 2030.

- Overseas Development Institute (ODI), 2015

www.iwra.org/swm

Smart Water Management

What is Smart Water Management (SWM)?

The use of real-time, automated and smart Information and

Communication Technologies (ICT) to provide solutions to water

management challenges.

www.iwra.org/swm

Water challenges and priorities addressed using

SWM technology• Water quality

• Water access

• Efficient irrigation

• Leak detection

• Ecosystem protection

• Groundwater management

• Stormwater management

• Floods and droughts

• Community engagement

• Governance

• Data sharing

www.iwra.org/swm

Objectives of SWM Project

• Identify the benefits of SWM

• Analyse how SWM can assist

with meeting the Sustainable

Development Goals (SDGs)

• Understand the enablers and barriers

for SWM implementation

• Support the continued implementation

of SWM for current water challenges

www.iwra.org/swm

About IWRA’s Smart Water Management Project

• Joint collaborative project between K-water and IWRA

• 10 in-depth case studies selected taking place

across 21 countries

• 8 other projects were highlighted for further study

from 9 countries

• Presenting a range of scales, locations, contexts, challenges and

solutions

www.iwra.org/swm

Smart Water Management Project

Countries where the SWM case studies are located

www.iwra.org/swm

Smart Water Management Project

Main Case Studies

www.iwra.org/swm

Small-scale agriculture productivity and efficient

irrigation in Southern Africa –

a two-pronged approach:

• SWM technologies monitor soil moisture and nutrients in

real time and facilitate farmer learning about irrigation water

management to increase yield. (Zimbabwe, Mozambique,

Tanzania)

• Agricultural Innovation Platforms (AIPs), bring key

stakeholders together to develop solutions to turn increased

yield into increased profitability.

346 / SMART WATER MANAGEMENT PROJECT

uploaded when the reader comes into Wi-Fi contact. In this way, the farmer sees the data in

the field when recorded, but at the same time, the process records the entire season’s colour

pattern online. Farmers can access this pattern through their phone, but they also record the

data in their field books.

Colour provides a common language about a plant’s ability to extract moisture from the soil.

Importantly, because the sensors measure soil tension, calibration is not required and the

‘language’ is independent of soil type: however, soil type will influence how quickly the colour

changes from blue to green to red. Information on water availability enables farmers to avoid

water stress, waterlogging and fertilizer leaching and learn about the value of rainfall. Farmers

receive information to make better irrigation decisions and understand the seasonal progres-

sion of crop root depth and moisture needs in the soil profile.

Figure 6. ChameleonTM soil moisture sensors and reader (Photo: VIA Farm website)

Figure 7. Farmer demonstrating the use of the Chameleon r eader at Kiwere scheme

The second device is the FullStop, which enables the measurement of soil nitrate and salt

levels. The funnel-shaped devices are buried at approximately one third and two-thirds of the

expected depth of the crop’s root system (Figure 8). As water moves down the soil profile and

reaches the wetting front detector, it is funnelled into one or both of the devices depending

on three factors: amount of water applied, soil type and initial soil moisture. When suf icient

moisture enters the device the indicator above the surface rises. The indicator is magnetically

latched in the up position to tell the farmer that a soil water sample has been captured. This

water sample is then extracted (using a rubber tube and syringe) and tested for nitrates (using

colour test strips) and salinity (using a modified electrical conductivity meter that also uses

colour through lights). The team is in the process of developing an automated version of the

FullStop that works in a similar manner t o the Chameleon sensor.

C A S E ST U DI ES TRANSF O RM ING SM ALLH O LDER IRRIG ATIO N INT O PRO FIT ABLE AND S ELF- S USTAINING S YSTEM S IN SO UTH ERN AFRICA

www.iwra.org/swm

Small-scale agriculture productivity and efficient

irrigation in Southern Africa – some measured

benefits:

• Many farmers have experienced significant yield and

income increases resulting in increased food security and

prosperity.

• The time saved through reduced irrigation frequency has

been invested in further improving yields and/or diversifying

income streams: by establishing and engaging in small

businesses and other non-farm income earning activities