1

Statewide Medicaid Managed Care LTC Program

Accessing Patient Responsibility Using

“Provider View”

September 2013

2

Florida Medicaid Web Portal“Provider View”

To view information about patient responsibility:

1. Log-in to the Medicaid Web Portal2. Select “DCF Provider View”3. Enter the required Search Criteria4. Select the appropriate individual5. Select History6. Review information about patient

responsibility*Provides information about patient responsibility for up to 12 months preceding

the date of the inquiry.

3

Medicaid Web Portal-DCF Provider View

4

Enter the Required Search Criteria

5

Search Criteria

6

Select Individual from Customer Search Results

7

Customer Search Results

8

Select History

9

Review Patient Responsibility*

*Patient Responsibility may be viewed for up to 12 months preceding the inquiry.

10

Additional Information AboutPatient Responsibility

Please email the appropriate Department of Children and Families Customer Call Center if you have any questions about a Medicaid recipient’s patient responsibility.  • Jacksonville - NFCC_Providers@dcf.state.fl.us • Tampa - sr_call_center@dcf.state.fl.us • Miami - SN_Providers_SCFCC@dcf.state.fl.us