Post on 19-Jul-2015
transcript
Introduction
About Me
I have worked as an Administrative Library Assistant for 8 years.
I have been teaching introductory courses on Facebook, Twitter & Pinterest for 3 years.
This is my first time teaching this course.
About This Course
This course will cover social media etiquette for all sites but the emphasis will be on Facebook, Twitter & Pinterest.
This course is intended to provide you with the tools you need to enjoy our new digital world without losing sight of the manners you learned in the non-digital world.
Key Terms & Definitions
Status Update (FB), Tweet (T) & Pin (P)
Creating an original post.
Share (FB), Retweet (T) & Send (P)
Reposting something somebody else originated.
Like (FB/P), Favorite (T)
Letting others know you like something.
Tag & Hashtag (FB/T)
Inviting others into a post.
Make others feel comfortable.
NEVER USE ALL CAPS!
It makes people feel like you’re shouting at them.
No stalkers allowed.
Liking, re-tweeting, or
re-pinning everything
someone posts can be
annoying and may feel
intrusive to the other
person.
Acknowledge others.
Reply, like, re-tweet or pin.
If someone sends you something, mentions you in a post, or tags you in a positive way, acknowledge it.
Don’t just walk away.
Remember – when interacting
with someone, you are in a
conversation with them. If
you were together, would
you just leave?
Never speak badly of others.
What you post online stays online!
It only takes someone else a few seconds to share your post or re-tweet your tweet.
Passive aggressive posts are
good for no one.
The person you’re targeting may
miss it entirely.
The person you’re not targeting
may take it personally.
And the person who doesn’t get it
will just fill in the blanks – and
that’s bad news for everyone.
Nice-mannered people succeed.
Social media can have an impact on your reputation - personally & professionally.
It only takes someone else a few seconds to share your post. People will remember, and they will talk.
Would you say it in person?
If you wouldn’t say it to their face, you shouldn’t say it online.
In fact, you have to be even nicer online – subtle nuances of communication (tone, inflection, facial expressions) are missed.
Etiquette principles are respect, consideration & honesty.
Respect yourself first.
Nobody wants to hear you berating yourself. Some will
feel bad; others will think you’re fishing for compliments.
Be considerate of others.
Avoid excessive posting.
Limit the use of hashtags.
Always ask for permission before posting pictures of others.
Be honest – but please don’t overshare.
What is private should remain private.
Respect other people.
Online networks may be more diverse than the community in which you live and work.
Be sensitive to other points of view & situations.
If you participate in a debate, be prepared to disagree respectfully & let it go when necessary.
Please don’t swear.
MYM (Mind Your Manners) & WYW (Watch Your Words)
Please take a few minutes to test your skills
before leaving class by clicking on the link in
the chat box.
https://www.surveymonkey.com/s/JS9STLX
Skills Assessment
Thank you!
Don’t forget –
Complete the course evaluation, provide me
with your e-mail address, and I will send you
a VIP coupon.
https://www.surveymonkey.com/s/C6NDVZL
Check out the free lib guide at:
http://bama-slis.libguides.com/socialmediaetiquette
Contact Me: tkaple@cityofdestin.com
(850) 837-8572