Social Media Marketing Campaigns Part 2

Post on 21-Oct-2014

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Customer Support

2

Case Study :: GEICO Customer Support

3

Case Study :: DELL Customer Support

4

Case Study :: Yamaha Customer Support

Mobile Campaigns

6

iPad Applications : GEICO Glovebox

Dawn of the Social Consumer

8

•Tweet…. ReTweet•Like•Share•Check-in•Group Buy•QR Code Scan•RFID•Augmented Reality(Nov 3, 2010, Fast Company)

The Dawn of the Social Consumer

9

The Dawn of the Social Consumer

10

Augmented Reality :: GEICO

11

Case Study: GEICO Tailgate

12

Case Study: GEICO Tailgate

13

2010 Yelp :: Augmented Reality

14

LBS & Augmented Reality

15

www.viaplace.com

16

Convention & Visitors Associations

17

Convention & Visitors Associations

18

Case Study :: Sonoma County, CA

19

Johns Hopkins > Wayfinding

20

viaPlace - Augmented Reality

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viaPlace - Augmented Reality

22

Triggers

23

QR Codes

25

2011 AR Triggers :: QR Codes

Game Dynamics

27

Mobile Gaming :: Scuba Adventures

28

Mobile Gaming :: Art & Science Worlds

29

Mobile Gaming :: GEICO Arcade

Human Computer Interaction

31

Minority Report (2002)

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

32

Multi-Touch Screens (2006-2007)

TED2006

Artificial Intelligence

34

IBM Deep Blue (1997)

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

35

IBM Watson (2010)

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

36

iPhone 4s / Siri

Usenet Wikis ICQ Friendster LinkedIn MySpace Facebook Twitter

Next Paradigm Shift

38

Are We Cyborgs?

“We need a new legal concept of what it is to be a person”

Accelerando (2005), Charles Stross

39

2012 Augmented Reality

And In the Future…

The Development Process

41

1) Start small, with a clear vision

2) Do your research

3) It's all in your name -- and your brand

4) See if a DIY solution will really meet your needs, and get ready for the next steps

5) Know how to hire a developer

5 Steps To Get Started

http://www.huffingtonpost.com/2011/10/14/building-apps-for-your-business_n_1011681.html

42

Mobile Development Process

Questions?

Todd MarksPresident & CEO

todd.marks@mindgrub.com@mindgrub