Software Asset ManagementAre you monitoring the true value of your SAM program effectively?

Sean A Robinson

Objectives

• Identify which areas of SAM should be monitored

• Map the SAM business functions to the correct key stakeholder

• Report the right information to the right persona

• Ensure each stakeholder recognizes the value achieved by SAM

Current State

Outcome: Effective License Position (AKA ELP)

Input: Discovery and License Entitlements

Beneficiary: License/SAM Manager, Vendor and Reseller

Value: Compliance

MOST SAM PROGRAMS REPORT ONLY A SMALL PERCENTAGE OF THE OVERALL VALUE

Does the ELP really deliver value?

Corporate Governance

Staff Productivity

Asset Management

License Optimization Deployment Rationalization

License Re-harvesting

Vendor Relationship

Financial Management

Risk Management

Business Functions

• Organization Management

• Company Law, Financial Diligence, Employee Protection, Risk Management

• Asset Management & IT Support

• Device Control, Software Deployment, Capacity Management, End User Support

• License Management

• License Archive, License User Rights, Compliance Reporting

• Purchasing & Finance Management

• Contract Management, Maintenance Renewals, Budget Management, Cross Charge

Stakeholders

C-Suite

What’s important?

• Business profitability

• Business efficiency

• Cost minimization (Financial control)

• Asset governance

• Maximizing assets consumption

• ROI on IT assets

• Reputation

• Competitive advantage

SAM Delivers

• Strong corporate governance

• Improved IT asset consumption

• Increased staff productivity

• Reduced disruption

• Enables informed decision making

• Reduces unnecessary expenditure

• Mitigates operational risks

• Increase enterprise-level productivity

Business Function: Organization Management

SAM & License Manager

What’s important?

• Ability to demonstrate software compliance

• Awareness of estate coverage

• Confidence in the accuracy of the data

• To understand the organizational impact of vendor changes

• Archive and maintain proof of licenses

• Able to track and maintain license renewal

• To understand license surplus and availability

• Optimized License consumption

• Ability to pin point the cause of compliance issues

• To be able to report timely and accurately

SAM Delivers

• Process to ensure all proof of licenses has been achieved effectively

• Generation of Effective License Positions (ELPs)

• Consume license entitlement efficiently

• Monitor usage of deployed assets

• Report opportunities to optimize license costs

• Report compliance issues and pinpoint cause

• Monitor SAM objectives and report performance

• Continued improvement of SAM processes

Business Function: License Management

IT Manager & Support Manager

What’s important?

• Clear understanding of IT estate

• Visibility and control of virtual server environment

• Product standardization

• Timely project delivery

• Reduction in wasted time

• Control the provision of cloud based solutions

• Adherence to good asset governance

• Comply with mobility & business continuity

SAM Delivers

• Comprehensive view of IT estate down to device

• Understanding of estate with software deployment

• Enable project cost saving and budget maximization

• Assistance to maintain control of corporate governance

Business Function: Asset Management

Purchasing & Finance Manager

What’s important?

• Maintaining purchasing license agreements

• Monitoring and adherence to vendor T&C's

• Best commercial arrangements

• Maximize annual cost savings

• Track anniversary of software renewals

• Monitor and control of SLA's

• Proactive notifications of pending renewals

• Ability to manage cross charge requirements

SAM Delivers

• Contract and purchasing agreement register

• Tracking of all software license expenditure

• Reports illustrating IT asset spend

• Processes that improve vendor relationships

• Accurate data to enable confident purchasing decisions

• Notifications of maintenance renewals

Business Function: Procurement & Finance

Summary

• To achieve effective SAM, all stakeholders must derive value from the processes implement.

• SAM information must be relevant and always accessible.

• ELP is today’s buzz word, but it only delivers a fraction of the overall value.

• Monitor and report all value outputs and SAM will be recognised as a Tier 1 business function.

• Failure to report all value outputs, will degrade the SAM program and lead to reduced investment.

Financial & Illegal Exposure!

Q&A

Thank You