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Michelle CaldwellSharePoint Delivery DirectorICC
Shifting the Paradigm of Requirements Gathering
2 | SharePoint Saturday New York City 2013
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Agenda•Introduction
•Problem Patterns
•Changing the Paradigm
•Conclusion
•References
11 Million
61.8
Meetings
50% Unproductive
31 Hours
Bad Patterns lead to
poor results
5 Problem
Patterns
We want Searc
h
We want better
Collaboration
We want Social
Change
The Paradigm
The New Paradigm: - Collaborative Play - Innovation Games- Serious Games
Envision
Create a clear, compelling vision
Game Setup•Cover Story Template
•Post-its•Pens•tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe•Camera (optional)
Cover: Tells the story of your big success
Headline: The Substance of the cover story
Sidebars: Interesting facts about the story
Quotes: Quotes from potential end users of the solution
Brainstorm: Documenting initial ideas
– this is important!
Images: Supporting the content with illustrations
Current State
What is
dragging
you down?
What can
speed you
up?
Game Setup•A BOAT !•Post-its (various colors)
•Pens•tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe•Camera (optional)
Uncover Needs
Leverage
Collective Experiences
Not Just any Box
It represents the product they
Want to Use
Shopping List•A Box!•Markers•Scissors•Glue•Magazines
•Pompoms•Foam shapes•Stickers•Pipe cleaners•Tape•Glitter
Shape
Learn which features will be
Most Valuable
How will your purposed features
Stack Up
What features will cause
Confusion
Find out what features have
Highest Priority
Game Setup•A Tree !•Post-its from Sailboat & Product Box
•Post-its (empty)
•Pens•tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe•Camera (optional)
Example 1
Example 2
Sample Observations
•Is your tree growing in a balanced
manner?
•Does one branch get the bulk of the
growth?
•Do the roots of the tree extend as far
as the canopy?
Refine
What is the
true Scope?
How do we
Measure Success?
What is the
Value?
Why are we doing
this?
Game Setup•A Rainbow !•Post-its from Product Tree
•Post-its (empty)
•Pens•tape
•Facilitator (# depends on size of group
•At least 3 participants
•A Scribe•Camera (optional)
Sample List of Games
•Speed Boat – Sail Boat
•Product Box•Prune the Product Tree
•Requirements Rainbow
•Cover Story
•Spider Web•Start Your Day•The Apprentice•Low Tech Social Network
•Remember the Future
•Show and Tell•20/20 Vision•Buy a Feature•Give Them a Hot Tub
•Me and My Shadow
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© 2013, Information Control Corporation
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Conclusion
•There is a different way
•Try something New
•Field Tested – Proven Results
About Me
@shellecaldwell
linkedin.com/in /michellecaldwell
mcaldwell@iccohio.com
Michelle Caldwell, PSM, SSGBSharePoint Portfolio & Delivery Executive @ ICC
shellecaldwell.com
© 2012, Information Control Corporation
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Where can I learn more?
References
• http://innovationgames.com/• http://www.instituteofplay.org/about/context/why-games-learning/• http://en.wikipedia.org/wiki/Innovation_game
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