Post on 27-Mar-2015
transcript
Stakeholder and citizen participation
SUMP Technical Training Workshop
Cologne, 21.11.2011
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Why?
• Participation– leads to more democracy– provokes ownership– increases efficiency and effectivity of policy choices– offers insight in target groups– narrows the gap between citizen and politician– increases transparency
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Step – by – step
1. Define subject and scope
2. Define context conditions
3. Decide policy phase
4. Define goal and level
5. Identification and analysis of stakeholders
6. Choose event(s)
7. Make goals concrete and define result indicators
8. Setup action plan
9. Impact and process assessment
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Step – by – step: Step 1
• What is the subject / scope of your process?
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Step – by – step: Step 2 +3
• What is the participation – context?1. Relation to other plans (local, regional, national)?
2. Is there a tradition of participation in your city?
3. In-house expertise or external consultant?
4. Where does participation fit in consultation structure?
• In which policy phase we want citizens to participate?– Planning, execution, evaluation
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Step – by – step: Step 4
• Which level of participation do you aim for?– Information – Consultation– Advise– Co-production– Co-decision
“good information beats bad co-production”
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Step – by – step: Step 5
• Identify individual and groups of stakeholders• Analyse
– Expectations– Skills– Level of knowledge– Level of interest
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Step – by – step: Step 6
• Choose appropriate participation-event– Structural or incidental– Direct or indirect– Interaction or no interaction
• Examples– Citizen panel, jury– City or neighbourhood debates– Survey, focus groups– Action research– Advisory board
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Step – by – step: Step 7 + 8 + 9
• Make goals concrete and find result indicators• Action and evaluation plan per event• Analysis of the output
– Process– Impact
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Citizen involvement: Hasselt
• “Geknipt Mobiel” (approach tested in 15 municipalities)
– Problem finding phase• Site visit• Photo’s / presentation• Discussion (joint fact finding)
– Action plan• Shared responsibility (co-ownership)
– Prioritise actions and make them concrete• Names and dates• the more concrete, the better • Try to make them SMART
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Citizen involvement: Hasselt
• Problem finding phase– Site visit – Starting with photo presentation
• Makes things ‘real’• Facilitates discussion
– Discussion• Accessibility• Livability (quality of life)• Safety• Citizen participation
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Shared responsibility: Hasselt
citizens city / police traffic generatorsUpper level (regional government, bus company, ..)
Traffic organisation
Parking management School travel plans
InformationUse and Promote alternatives
Information about decisions
School travel map Road works information
Awareness raising
Action on parking Accesibility brochureAction on parkingPromote alternatives
Measures in school travel plans
Funding?
EducationPromote offer to other citizens
Course on traffic rules and regulations(police)
Prevention / enforcement
Speaking out-project Parking policy
infrastructureLowered sidewalks (for disabled )
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Involving children in Jette
• Engaging children in designing a town square– 1st meeting
• Learning to locate the school on a map of the city (game)• Talking about the direct environment of the school building
– 2nd meeting• Walking in the neighbourhood finding out what they like and
dislike in public spaces• Encourage and facilitate vision building on the public space
(square in this case)
– 3rd meeting• What is important in public spaces?• Showing the results to designers, press and policymakers
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Involving children in Jette
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Engaging the elderly
• Action research – Problem finding– Action– Execution of the action
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Engaging the elderly
Stakeholder and citizen participation, Jan Christiaens, 21.11.2011
Conclusions
• Clear scope• Clear trajectory & objectives• Process management• Shared responsibility• Budget• Timeline• Communicate !