Post on 16-Apr-2017
transcript
A New Frontier on Cash Management.
Introducing new methodologies to approach cash management process in Bank market, to achieve
relevant saving and first-class process optimisation.
Mr. Fabrizio MineoFounder and Chairman
Sikelia Service S.p.A.
•SAVING
•SAVING•INNOVATION
•SAVING•INNOVATION•OPTIMISATION
•SAVING•INNOVATION•OPTIMISATION
CASH MANAGEMENT
ACTUAL LEADING FACTORS:
• National Central Bank rules• National Central Bank interest
rate• Bank rules• Security policies• Insurance policies• Vaults and counting centers
localization• Internal• Outsourced
• Rules• Security policies• Insurance policies• CIT contract• Workflow
LEADING FACTORS UNDER BANK CONTROL:
LOOKING FOR THE RIGHT MIX
LEADING FACTORS UNDER BANK CONTROL:
• Introducing cash-in system in the branch and/or off premise
• Optimisation of cash processes given by recycler exploitation
• New services offered to retailers (e.g. department stores) based on smart safes: immediate cash crediting
NEW OPPORTUNITIES
• A deep optimisation • A new workflow• An expert system for order
generation and management to be integrated with Bank IT
• Savings
WHAT BANKS ARE LOOKING FOR
Main Banks’ targets
An innovative solution
Powered and supported by a qualified company
Easy to be integrated with Bank’s IT system
Real time data and information
Customizing by the user
Preserving the precious heritage of experience of Treasury Manager and branch operators
Powerful workflow engaging all the actors involved in the cash management process
Automatic order process based on forecast based algorithm, experience based algorithm and threshold management
Main Banks’ targets
Easy to integrate with the CIT information system
Management tools on Bank roles respect
Management tools on SLA respect
High save on cash management costs
Main Banks’ targets
Reducing explicit and hidden costs across the whole cash management chain
Cash planning and strategies depends on external economic forces (e.g. interest rates, CIT list price, internal FTE costs): a cash management solution able to automatically check any variable involved in the process is needed.
Main Banks’ targets
Current static approach is inefficient.
Cash management optimizationis not a standard process
SAVINGS/AUTOMATION BENEFITS COME FROM
20%
10%
30%
20%
20%
Forecasting
Smart exception handling
Cost balancing and optimization
Dynamic cash distribution
Dynamic scenario optimization
STRENGTH WEAKNESSReducing cash transports
• Maximum CIT cost reduction
• Elimination of cash outages
• Higher risk for more cash in the branch
• Rising of insurance costs
Reducing cash levels • Less costs for idle cash• Lower risk for less cash
in the branch• Lower insurance costs
• Possible CIT rising costs
• Higher risk of cash outages
Banks’ cost reduction strategiesDynamic approach
• CIT cost optimization
• Elimination of cash outages
• Less costs for idle cash
• Lower risk for less cash in the branch
• Lower insurance costs
Banks’ cost reduction strategiesBest approach: balance!
It’s time to change
• A deep optimisation
• A new workflow
• An expert system for order generation and management
• Tailored on Banks needs
• Fast ROI
• Significant savings
… # 64 EUROPEAN BANKS ALREADY SAID “YES” AND MANY OTHERS ALREADY SIGNED AN AGREEMENT TO VALIDATE THE SOFTWARE SOLUTION BY 2015…
Does it exist a software solution with these features?
About Stash: cash management solution
• Manage all cash flows in a Bank
• Rationalize cash levels
• Optimize cash transports
• Respect Bank’s rules
• Ensure cash-point availability
• Accessible by branch, Central cashier, Supervisor and CIT
• Immediate reporting
A cash management application must have at least three features
Features 1/3: cash in real time
• Real-time balances
• Threshold alerts
• Orders
Features 1/3: cash in real time
• All note denominations
• Cassette configuration
• Counterfeit or unfit notes
Features 2/3: workflow and order processing
• Workflow for four different profiles
• Automatic order scheduling (also manual orders)
• Explicit / implicit authorization• Banknote bundling• Security and tracking• Event analysis• Integration with technical
monitoring
• Order status
• Order details
• Manual orders for integration with Central Banks
Features 2/3: workflow and order processing
Branch balance: € 60.975Positive weight: € 0Amount needed: € 22.000Minimum threshold: 50,000 €Min amount for transport: € 20.000Delivery required: € 20.000So grouped:N° notes of € 200: 10N° notes of € 100: 40 N° notes of € 50: 200N° notes of € 20: 200
Balance ATM B4021: € 2.000Amount needed: € 1.730Min threshold: € 10,000Restock ATM: € 11,000
Features 2/3: workflow and order processing
Features 3/3: forecasting, experience, thresholds
• Statistical functions determining the cash needed for the next working day(s)
• Functional data analysis of historical data
• Scientific approach of the algorithm to be presented at IFCS 2015 conference next July with our University partner
About forecasting algorithm
Features 3/3: forecasting, experience, thresholds
• Registering specific events• Accepting predetermined
behaviors
About experience algorithm
Features 3/3: forecasting, experience, thresholds
• Thresholds initially determined by the Bank
• Limit and guide the order generation
• Dynamic threshold adjusting
About thresholds
Case studies
Bank’s size:• almost 6,000 branches in Europe
(20 thousand cash-points)• almost 200 in Africa• 2 in America
Purposes:• rationalizing CIT costs (currently
70 million euros)• enforcing respect of Bank’s rules• improving the service for
externalized ATMs
Case study #1 – a huge international Bank
International RFP among:• 3 independent companies• 2 ATM manufacturers
Case study #1 – a huge international Bank
Stash winner of both technical and economical evaluation
Case study #1 – a huge international BankATM balance comparison – side-effect: minimizing cash-levels
7/1/2013 8/20/2013 10/9/2013 11/28/2013 1/17/2014 3/8/2014 4/27/2014 6/16/2014 -
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
35,000,000
40,000,000
45,000,000
50,000,000
manual Linear (manual) with forecast Linear (with forecast)
Real costs Compared costs SavingsBranches 1.316.542,66 € 1.130.672,63 € 185.870,03 € 14%
Off-site ATMs 1.159.431,00 € 826.386,00 € 333.045,00 € 29%
Total 2.475.973,66 € 1.957.068,63 € 518.915,03 € 21%
Savings on counting, sorting and transport:
As it was: 2.475.973,66 € As it is: 1.957.068,63 €
Savings: 518.915,03 €, that is 21%
Comparison on 200 branches and 500 ATMs
Case study #1 – a huge international Bank
Case study #2 – an ATM service provider
Banks’ size:• 80 Banks• 1 billion transactions per year
Purposes:• Widening their offer with a new
service• Improving the process of ATMs’
replenishment
International selection among:• 2 independent companies• 2 ATM manufacturers
Case study #2 – an ATM service provider
Case study #2 – an ATM service providerComparing one months on 1 branch: cash balances
Case study #2 – an ATM service providerComparing one months on 1 branch: costs
as it was 2/5 4/5 8/5 9/5 11/5 14/5 15/5 16/5 17/5 18/5 22/5 23/5 24/5 25/5 May
Transport 25,50 25,50 25,50 25,50 25,50 25,50 25,50 25,50 25,50 25,50 25,50 25,50 25,50 25,50 … € 433,50
Coinstransport 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,24 … € 126,30
Picked-up coins counting 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 … € 186,99
Picked-up notes counting 0,81 0,55 2,50 0,00 1,22 0,00 1,38 0,00 1,33 0,00 0,82 0,60 0,49 0,00 … € 11,29
Delivered coins counting 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,00 0,20 … € 0,20
Delivered notes counting 0,00 0,25 0,00 0,10 0,00 0,13 0,00 0,08 0,00 0,31 0,00 0,00 0,00 0,21 … € 1,28
26,31 26,29 28,00 25,60 26,72 25,63 26,88 25,58 26,83 25,81 26,32 26,10 25,99 26,15 … € 759,55
as it is 3/5 8/5 15/5 18/5 22/5 25/5 May
Transport 25,50 25,50 25,50 25,50 25,50 25,50 € 153,00
Coinstransport 0,00 0,00 0,00 0,00 0,00 0,24 € 0,24
Picked-up coins counting 0,00 0,00 0,00 0,00 0,00 0,00 € -
Picked-up notes counting 0,00 1,62 1,61 0,00 1,72 0,00 € 4,95
Delivered coins counting 0,00 0,00 0,00 0,00 0,00 0,20 € 0,20
Delivered notes counting 0,10 0,00 0,00 0,24 0,00 0,17 € 0,51
25,60 27,12 27,11 25,74 27,22 26,11 € 158,90
Saving, saving, saving...
Case study #3 – a Banks consortium
Banks’ size:• more than 100 national and
international financial institutions
• more than 3,000 cash-points• 20 million transactions per dayPurposes:• outsource the whole cash
handling process• minimizing CIT costs
International RFP among:• 2 independent companies• 1 ATM manufacturers
Case study #3 – a Banks consortium
Comparing one month on 100 branches and 160 ATMs: cash balances
Case study #3 – a Banks consortium
Comparing one month on 60 branches and 160 ATMs: costs
Case study #3 – a Banks consortium
Saving, saving, saving...