Staying Adaptive Through Crisis

PRESENTED BY

Francesca GinoTandon Family Professor of Business Administration in the Negotiation, Organizations & Markets Unit, Harvard Business School

Author, Rebel Talent: Why it Pays to Break the Rules at Work and in Life

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

2

Confidential and for internal-use only.

During Today’s Session

• All attendees will be in listen-only mode

• Technical issues? Log out and log back in.

• Session is being recorded

• Questions should be submitted using the Q&A panel

• Please complete the survey that will pop up at the end of the webinar

If you experience any technical difficulties in today’s session, please send a

note through the Q&A panel.

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

3

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

3

WHERE CAN YOU DISCOVER

somethingnew?

3

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

4

Your critical business problems

All levels of the organization

Multiple learning formats

Global reach

Learning for the enterprise.Your critical challenges. One Harvard experience.

© 2020 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

5

Innovation shapes our future

LEARNINGEXPERIENCES

AI Coaching

New Audio Formats

AR/VR

Predictive Learning

Adaptive Learning

Text Messaging

Shorter BurstLearning

Peer to Peer

© 2019 Harvard Business School Publishing.

All rights reserved. Harvard Business Publishing is an

affiliate of Harvard Business School.

6

Francesca GinoJames E. Robison Chair of Business Administration,

Tandon Family Professor of Business Administration in the

Negotiation, Organizations & Markets Unit, Harvard

Business School; Author, Rebel Talent

Staying Adaptive through Crisis

Francesca Gino

Harvard Business School

@francescagino

Eel Swimming Up the Po River

Croccantinoof Foie gras

Snails Under the Earth

Rebels embrace crises and adapt

La Pieta’

Sculpting is a process whereby the artist releases an ideal figure from the block of stone in which it slumbers.”

- MICHELANGELO BUONARROTI

“

Coach Maurice Cheeks

Rebels make themselves vulnerable

Rebels have a talent for PERSPECTIVE

Rebels have a talent for NOVELTY

40.6%

59.8%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Authenticity Control

Turn

ove

r R

ate

They wanted to see us dead because they didn’t want me to touch their grandmothers’ recipes.”

“

What changed me was the message of freedom that Ferrangave me, the freedom to feel my own fire, to look inside myself and make my thoughts edible.”

“

210.8

163.53

0

50

100

150

200

250

Red Sox NY Yankees

Tim

e in

sec

on

ds

Rebels have a talent for AUTHENTICITY

Rebels have a talent for CURIOSITY

NOVELTYCURIOSITYPERSPECTIVEDIVERSITYAUTHENTICITY

Contact Information

fgino@hbs.edu

@francescagino

francescagino.com

On LinkedIn

Thank you!

harvardbusiness.org

@HBPCorpLearning

Harvard Business Publishing

Corporate Learning

45

Thank you!