STEP 1: Go to support...STEP 1: Go to Enter Username and Password Username / Password is already is...

Post on 25-Jul-2020

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STEP 1: Go to https://newchanneli.iitr.ac.in

Enter Username and Password

Username / Password is already is already shared with youSend an email to website-support@iitr.ac.in in case you did not receive them

STEP 2: Select No dues as shown below

Click here

STEP 3: Dashboard where all options along with students’ status will be displayedProceed to the next page for description of the various buttons

STEP 3 contd. : Dashboard : Explanation

List of students asked for no

dues

List of approved students

List of students who have got no dues from

ALL departments

Find status of a student based on Enrolment

No

Bulk update: approve or

deny in bulk

Download data in excel

Click to add comment

List of not applicable students

Proceed to the next page to find the flowProceed to the next page to find the steps

Click to change status

Click HERE to change the status

STEP 4: How to change the status: APPROVE/Raise Issue

Actions to change status areRaise an Issue :

If everything OKApproved :

If something outstanding

Not Applicable : If not applicable

Approved on Condition: Approving with some condition

Select the

Student

12

This is how you approve SINGLE studentFor BULK Approval, go to the Next Page

Click HERE to change the status

STEP 4: How to change the status: APPROVE/Raise Issue

Actions to change status areRaise an Issue :

If everything OKApproved :

If something outstanding

Not Applicable : If not applicable

Approved on Condition: Approving with some condition

Select ALLOr

Individually

12

BULK APPROVAL

STEP 5: How to Raise an Issue

This window will POP UP

Click HERE and

select Raise Issue Add comments, share links as

applicable

Attach File or

documents if

requiredClick to Submit

1

2

3

5

4

STEP 6: How to add/search comments

This window will POP UP

Click HERE and

select Raise Issue

Add comments, share links as applicable Or Attach

documents

Attach File or

documents if required

Click to Submit

1

2

3

5

4

You may Approve from here as well after verifying the

submitted comments by the students

6

How to view Student’s Status : Explained

STEP 1. CLICK

This page will POP UP

STEP 2. Enter enrolment no to

get the status

1

2

How to update status in Bulk : Explained

STEP 1. CLICK

STEP 2. Enter all the enrolment no comma separated

This page will POP UP

STEP 4. Update

STEP 3. Select the status

1

2

3

4

For support Email to website-support@iitr.ac.in

Use Cases: Illustration of some of the common

scenarios

Let the designated verifier crosscheck with all other labs once the request received and finally Approve on behalf of All

What To Do: If a department has multiple labs to get the no dues from

Option 1

The request will be visible to all of the verifiers for all the labs :

Get accounts for all the labs on the No Dues Portal

Individual lab verifiers Approve and add a comment in the comment section

Finally the designated verifier sets the final status of the student to APPROVED after crosschecking the comment section that individual Lab verifiers have already APPROVED Refer to STEP 6 in Page 8

Option 2

Use the comment section to communicate and share or receive attachments Refer to STEP 6 in Page 8

What To Do: If a document has to be sharedOr

A document has to be receivedOr

An url has to be shared

Option 1

If the requirement is generic and applicable to all. Put that in the instruction section which will be visible to each and every students before they apply for No Dues Contact: website-support@iitr.ac.in for this

Option 2

Reference Slides: Go the next pages to find the existing

manual process and a comparison with the proposed process

Steps Existing Flow

1 Students Collect the “No Dues” Form

2 Visits Each of the Concerned Departments/Offices to get no dues signed

3 Raises concerns (due/backlogs) (if any)

4 Resolves concerns (if raised)

5 Gets approval from ALL offices

6 Submits that to Finance Office

7 Gets a green card

8 Submits that Green Card to Academics Office

9 Academics Office processes degrees and takes care of other formalities

Action taken by students

Action taken by various authorities

Existing Flow: The manual steps are captured below

Steps Existing Flow Proposed Flow

1 Students Collect the “No Dues” Form Students register to No Dues application with necessary credentials and uploads I Card

2 Visits Each of the Concerned Departments/Offices to get no dues signed

Raise requests online

3 Raises concerns (due/backlogs) (if any) Raise concerns online (if any)

4 Resolves concerns (if raised) Resolves concerns (if raised) online after taking necessary steps

5 Gets approval from ALL offices Gets approval online from all offices

6 Submits that to Finance Office Gets approval once all other offices approve

7 Gets a green card • FINAL STATUS changed to GREEN• Approval report is available to all offices• List will be downloadable online• Concerned offices may take necessary

action after online verification

8 Submits that Green Card to Academics Office

9 Academics Office processes degrees and takes care of other formalities

Action taken by students Action taken by various authorities

FLOWCOMPARISON

EXISTINGVS

PROPOSED