Streamlining the Application Readiness Process in Complex Environments

transcript

Streamlining the Application Readiness Process in

Today’s Complex Environments

Todays Presenters

TDavis@Flexerasoftware.com

Timothy DavisProduct Marketing Manager

Flexera Software

James BakerPrincipal Solution Engineer

Flexera Software

JBaker@Flexerasoftware.com

@TimothyToday

Application Management Challenges

ConsumerizationIT as a Service

Desktop VirtualizationKeep up with Migrations App Virtualization

IT ResponsivenessApps Updated Annually

Service Level

Agreements

Complex Environments

Mobile

Application Management - New Challenges

• Ensuring a quality end user experience and error free app

deployment to iPads®, iPhones®, and Android™ devices.

• No institutional knowledge of mobile app behavior or how

they introduce risk to the enterprise.

Application Management - New Challenges

• Ensuring a quality end user experience and error free app

deployment to iPads®, iPhones®, and Android™ devices.

• No institutional knowledge of mobile app behavior or how

they introduce risk to the enterprise.

• New OS versions are released faster, making it even

harder to keep up.

Windows

Mid 2015

Survey – Application Management Challenges

What is your biggest challenge in delivering quality

applications to the user community quickly?

Management of the Enterprise Application Lifecycle

License optimization & Compliance

Enterprise App Store

Planning and Preparation

Overview of latest release

Process for Application ReadinessDeliver Consistent and Reliable Applications for All Devices

Deploy

Fix, Package, and Test

Assess Compatibility

Rationalize

Identify Identify applications and new requests

Validate and eliminate redundancy

Determine compatibility for the target

environments and packaging formats

Plan resources required

Package and test for target environments

Publish application for deployment

Gain Control Manage Ensure

Manage apps consistently in an increasingly complex environment

Ensure quality and supportability across more browsers, devices, OSs

Improve operational efficiencies

Improve customer satisfaction

Accelerate business outcomes through software

What can an AdminStudio Suite do for You?

Reduce time for testing and rollouts

Support packaging and assessment for many different application formats

Application

Manager

Application

PackagerDirector

Packs and Products

Powers the Application Readiness process

• Predictable Deployment in Increasingly Complex Environments

• Reduce the time and effort involved in packaging applications

• Improve compatibility and service quality of applications

• Accurately scope and budget for service transitions

Benefits

Capabilities

• One process for planning and delivery of physical, virtual, and mobile applications

• Application Manager and centralized application catalog

• Unified Application Compatibility Reporting and Issue Management

• Virtualization compatibility testing and conversion of physical applications to leading virtualization formats

• Support for iOS and Android apps and mobile application risk assessment

• Virtual Desktop Infrastructure (VDI) Assessment

New Capabilities

• Streamline Delivery of Mobile Apps

– Import internal Android mobile apps, and public links from Apple® App Store and

Google™ Play to prepare and manage mobile apps consistently with other

application formats.

• Test Mobile Apps for Device and OS Compatibility

– Automate compatibility testing of mobile apps for error free deployment to iPads®,

iPhones®, and Android™ devices.

– Proactively test mobile apps for OS compatibility to discover which apps are

ready for the next iOS or Android update.

• Assess Mobile Apps for Risky Behavior and Compliance with

Enterprise Policies

– Identify mobile apps that display behaviors that may introduce risk to corporate

security and data privacy.

Application Readiness Dashboard an Enterprise View

• Manage apps

consistently

across formats

• Mobile apps

• Virtual apps

• Windows MSI

Mobile App Dashboard – iOS

• What features are

mobile apps using?

• Which apps are

compatible with:

– devices

– operating systems

– enterprise policies

App Portal – Universal Enterprise App StoreIT maintains control and governance while employees browse, request

and receive applications when and where they need them

• Universal app store for

physical, virtual and

mobile applications

• Software leasing and

license re-harvesting

• Business approval

workflows

• Reduces help desk

calls by 20%

• Removal of manual

processes and delays

New Capabilities: Support for Mobile Applications

• Universal enterprise app store for desktop and mobile apps

– Recommend apps for mobile devices

– Request mobile apps from desktop

– Supports internally built and public store apps (iOS & Android)

– VMware AirWatch Mobile Device Management Integration

• Shop the app store from mobile devices

– Browse and request mobile apps

– Simple request and documentation

New Capabilities: IT Service Management Integration

• App Portal Interface Integrated with the Service Desk

– Single user experience for requesting IT services

• Delegate Approvals to Existing ITSM Systems

– Flexible to meet the needs of unique customers

– Leverages their investment in existing approval workflows

• Automatically creates incidents for proactive support

– Open, update and close incidents

– Route and escalate incidents

– Invoke additional processes

Software License Optimization solution enabling organizations

to maintain continuous license compliance.

FlexNet Manager Suite

Optimal$ $Over-LicensedOut of

Compliance

Software License Optimization

FlexNet Manager Suite

Client

Management

Mobile

Management

Virtual

Desktop

Management

IT Service

Management

Universal Enterprise App Store

Packaging – Compliance – Automation – Governance

Key Integration Benefits

• Unifies software request, application packaging, deployment and license management processes

• Continuous license compliance and governance

• Eliminates license overbuying and improves Software License Optimization

• Automates compatibility testing and streamlines Application Readiness

• Rapid availability and provisioning of apps

• Labor savings, Faster service delivery, and reduced costs

$111,222

$222,216

$323,556$351,820

$17,796

$124,661 $135,893

$55,370

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

IT AppProvisioning

IT OSDeployment

User AppProvisioning

User OSDeployment

3-Year Labor - Current

Labor Savings: App Portal + FlexNet Manager Suite Self-service and automation of entitlement checks enable productivity gains for both IT and

business users

Faster Service Delivery: App Portal + AdminStudio

0 1 2 3 4 5

Current State

With App Portal

Standard SW Completion Time (Hours)

Request Approve Assign License Deliver

0 10 20 30 40 50

Current State

With App Portal

Non- Standard SW Completion Time (Days)

Request/Approve Procure Package Assign License Deliver

Automation of the enterprise application lifecycle improves operational efficiency and

improves service delivery.

Reduced Costs: App Portal + FlexNet Manager Suite

$900.2$927.2 $955.0

$803.7

$654.4

$423.0

$1,000

$1,200

Year 1 Year 2 Year 3

Value of Unused Licenses ($Thousands)

Unused Software Value - Current

Unused Software with Solution

As-Is, $171.11

With App Portal and

FlexNet Manager

Suite, $8.56

$20.00

$40.00

$60.00

$80.00

$100.00

$120.00

$140.00

$160.00

$180.00

Cost per Product Reclamation

Ongoing license reclamation allows organizations to eliminate software waste while reducing

administrative overhead

1Read the white paper: Achieving Application Readiness Maturity

http://learn.flexerasoftware.com/AR-WP-Achieving-Application-

Readiness-Maturity

Contact Flexera or a Business Partner to discuss the next steps

North America: 800-809-5659

Europe, Middle East & Africa: +44 (0) 870 873 6300

Asia-Pacific: +61 3 9895 2000

Try AdminStudio – Download the Free Trial

www.flexerasoftware/adminstudio

Webinar Recording: Watch it nowhttp://learn.flexerasoftware.com/AR-WBNR-Streamlining-Application-Readiness-Process

Streamlining the Application Readiness Process in Complex Environments

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