Student Services and student support Student Services StudentServices@brighton.ac.uk.

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Student Services and student support

Student ServicesStudentServices@brighton.ac.uk

The student support networkStudent Services

Accommodation

Friends and coursemates

Students’ UnionInformation

Services

Staff in youracademic

department

Student support and guidance or personal tutors

Student

Student Services• We are a university department, separate

from the school dedicated to providing student support.

• Students can come to us in complete confidence about anything.

• We have offices at each site.• If we can’t help, the chances are we know

someone who can.

Student Services• We provide free, professional support to all

University of Brighton students.• All advice is tailored to your individual needs

and is impartial.• Any help we provide does not affect your

academic record.

Some examples:

•I want to find a part-time job.•Where can I find local childcare?•How can I learn to take better lecture notes?•I need to extend my student visa.•How can I get more involved in the local community?•My housemates are driving me up the wall.•I’ve run out of money.•I’ve got flu and my essay is due in tomorrow.•I think I’m on the wrong course.•I feel desperately lonely and don’t have anyone to talk

to.•Where can I find Halal meat locally?•My tutor thinks I might be dyslexic.

We have seven services– Career centres– Chaplaincy– Childcare– Counselling and wellbeing– Disability and Dyslexia Team– Health care– Student Advice Service

• Careers counselling appointments • Career development workshops within courses• Careers information, linked to courses • Employer events, careers fairs, support finding work

after graduation• Job Workshop – part-time and graduate vacancy

service• Active Student volunteering • www.brighton.ac.uk/careers

Careers Centres

Chaplaincy• Pastoral care and support for those

of all faiths and of no faith• Opportunities for worship, social

events, choir• Pilgrimages and retreats• Community outreach projects

• Two university nurseries offering flexibility, good value and support for student parents with kids aged 2-5 years

• Help with networking and funding paperwork

• OFSTED ‘outstanding’ accredited

Childcare

Counselling and wellbeing• Confidential personal and emotional support• Academic or non-academic issues• Provides opportunity to explore issues• Different counsellors available, with

knowledge of specific subjects to suit individual requirements

• Health and wellbeing initiatives

• Confidential information, advice and support with specialist staff

• Advice on Disabled Students’ Allowance and liaison with funding authorities

• Diagnostic testing and needs assessment• Liaison with academic departments for

variations of assessment and teaching• One-to-one tuition and academic support• Study support sessions

Disability and Dyslexia team

• Local GP service available at Moulsecoomb and Eastbourne sites, links to other local services

• Get vaccinated• Health information and advice• Sexual health services, drug and alcohol

advice: UNISEX

Health services

Register with a doctor now!

• Advice on student funding, budgeting, debt counselling

• Additional funding: Access to Learning fund (ALF), bridging loans, benefits, tax credits etc

• Soon to be launched online Money Matters : www.brighton.ac.uk/moneymatters

• International student support – culture shock and personal issues as well as immigration and VISA advice

Student Advice Service

Who do we help?

• It is a relatively even gender split on who uses the services.

• The majority of our users across our services (77–87%) are undergraduates.

• Far fewer part-time students use our resources (on average between 5–22%) across the services.

Who do we help?

Counselling• The highest proportion of students accessing the

counselling service comes from the School of Health Professions (14%).

• A disproportionately high age group accessing counselling is the 21–24 year-old group (44%) which comprises 17% of the university population.

Who do we help?

Careers• The highest uptake of advice from the Careers service comes

from Education (14%), Brighton Business School (12%), Environment and Technology (12%).

• Our highest users are from year 1 (45%) followed by years 2 (27%) and 3 (24%)

• Some schools make virtually no use of the Careers service: Arts & Architecture, CENTRIM and CLT amongst the lowest.

Who do we help?

Student Advice Service (formerly Welfare)• 65% of our home/UK students and 30% of our

overseas students have accessed the Student Advice Service.

Who do we help?

Disability and dyslexia• 9% of the university population has a declared

disability. Of this number, 95% access the DDT services.

• Our two highest user groups come from SNAM and Arts and Communications (each comprising 11% of the DDT client base across the university).

*Figures from 2007–08

Where to find us – Moulsecoomb

Where to find us – Grand Parade

Where to find us – Eastbourne

Trevin Towers Student Centre,Welkin site.

Where to find us – Falmer

All our services are listed in the Student Life section

Student Services announcements appear here

You can also find us on studentcentral:

ASK Study Guide• Available on studentcentral• Guidance on study techniques• Study support workshops throughout the year• Other workshops

– computing skills– English language support for international students

Other work we do:• Equal opportunities and diversity

– Harassment policy– Drug and Alcohol policy– Disability Discrimination Act– Student Mental Health Policy

Our strategy• Embedding personal development and

support for learning (linked to our areas of expertise) into the curriculum

• Closer liaison with schools• Issue-based not department-based• Key referral points – staff!• Gather feedback on our services and on wider

student issues• Quality service provision – Matrix standard

Key projects• Better student induction• ‘On the Right Path?’ website

www.brighton.ac.uk/ontherightpath • Look after yourself!• Money Doctors projects – to improve financial

capability of students• Mental health/diversity awareness• Promotion to staff/parents/key referrers

Contact usStudent Services, Manor House, Moulsecoomb Place, Brighton, BN2 4GA

01273 642895 studentservices@brighton.ac.uk

www.brighton.ac.uk/studentlifeStudent Life on studentcentral

Question time!

Student Services and student support Student Services StudentServices@brighton.ac.uk.

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