Post on 03-Jun-2020
transcript
Thermo Fisher Scientific
3501 Leonard Ct., Santa Clara CA 95054 USA
Telephone 408 878 0427
www.thermofisher.com/sut
October 26, 2018
Subject: Finesse Brand Discontinuation and Product Name Changes Dear Customer:
Since Thermo Fisher Scientific Inc. acquired Finesse Solutions (Finesse) in 2017, we’ve focused
on combining and aligning our business while maintaining the same customer-focused service
and support you have come to expect from both Thermo Fisher and Finesse. We wanted to notify
you of several changes related to this alignment. There are no actions required by you.
Starting on February 1, 2019, newly manufactured products will be sold and shipped with
updated branding and commercial documentation, including product names, labels, packaging,
certificates, drawings and invoices. Updated examples are enclosed for your reference.
Starting on November 1, 2018, all Finesse products will be rebranded as Thermo Scientific to align with
our Thermo Scientific™ single-use products.
On or after April 30, 2019, we will retire the finesse.com website when all information and content
becomes available on thermofisher.com/sut under Bioproduction and Single-Use Bioprocessing
The branding and product name changes do not affect product form, fit, or function; product
claims, testing methods, or product release criteria; or the manufacturing processes. Finesse
Solutions, Inc. with its primary location at 3501 Leonard Court, Santa Clara, CA 95054 will
continue as the manufacturing and selling legal entity of these products.
We want to emphasize that there is no action needed on your part. If you have any questions,
please contact your sales representative or our Technical Support Team by email at
techsupport.bioprocessing@thermofisher.com or by phone at +1 (435) 792-8500.
This combined portfolio and the team that supports these products provides a broader range of
products and solutions integrated for specific applications to better meet your needs. I want to
assure you that it is our top priority to make this a smooth and seamless transition. We greatly
appreciate your business and look forward to continuing to serve you with an even more
compelling range of products, technologies and services.
Sincerely,
Jim Bylund VP/GM Single-Use Technologies, BioProduction
Enclosures
Updated Product Naming
Current Product Name New Product Name
Universal G3Lab
Controller
Thermo ScientificTM HyPerformaTM G3Lab Controller
G3Pro Controller Thermo ScientificTM HyPerformaTM G3Pro Controller
Universal G3Lite
Controller
Thermo ScientificTM HyPerformaTM G3Lite Controller
SmartGlass Thermo ScientificTM HyPerformaTM Glass Bioreactor
SmartRocker Thermo ScientificTM HyPerformaTM Rocker System
SmartVessel Thermo ScientificTM HyPerformaTM Benchtop Single-
Use Bioreactor
SmartBag Thermo ScientificTM HyPerformaTM Rock-IT BPC
TruBio Software Thermo ScientificTM TruBio Software
TruChrom Software Thermo ScientificTM TruChrom Software
TruPur Software Thermo ScientificTM TruPur Software
TruFluor DO Sensor Thermo ScientificTM TruFluor pH Sensor
TruFluor DO Sensor Thermo ScientificTM TruFluor DO Sensor
SmartPuck pH+dO2
Sensor
Thermo ScientificTM pH+dO2 Sensor
TrupH Sensor Thermo ScientificTM TrupH Sensor
TruDO Sensor Thermo ScientificTM TruDO Sensor
TruDO Optical Sensor Thermo ScientificTM TruDO Optical Sensor
Sample of a Current Product Label
Sample of a New Product Label
Sample of a Current Certificate of Conformance
Sample of a New Certificate of Conformance
Sample of a Current Shelf Life Statement
Sample of a New Shelf Life Statement
Sample of a Current Certificate of Conformance to Requirements
Sample of a New Certificate of Conformance to Requirements
Sample of Current Product Packaging
Sample of New Product Packaging