Post on 31-Dec-2015
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Integration of Kuala Lumpur’s Public Transport
Presentation by:
Mr. Nor Hassan Ismail, Senior General Manager,Rangkaian Pengangkutan Integrasi Deras Sdn Bhd (RAPID KL)
Subjects to be Covered
• RapidKL – Creation and Organisation• Bus System - Improvements• RapidKL Common Ticketing• Network Restructuring –Integration of Rail and Bus• Inter-Modal Common Ticketing• Future Expansion and Challenges
2
RapidKL – Creation and Organisation
• Public transportation is critical to the economy of Malaysia and to the Klang Valley in particular
• Therefore the Government has established RAPID KL which is the result of merging four separate operations– STARline LRT– PUTRAline LRT– Intrakota Bus– Cityliner Bus
• Launch announced by MOF II in November 2004
• RAPID KL Management in place since February 1, 2005
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RapidKL – Creation and Organisation
Government
RAPIDSPNB
RAPID KL has been conceived as an Operator, thus not owning the assets
– SPNB, owned 100% by the Government, owns the assets
– RAPID KL, also owned 100% by the Government, maintains and operates the assets
– An operating agreement governs the relationship in detail for a period of 10 years
– The Government will regulate the industry through its agencies
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DangWangi
KampungBaru
Abdullah Hukum
Setiawangsa
Sri Rampai
Taman Melati
KLCC
Dato' Keramat
Wangsa Maju
Jelatek
Damai
Kerinchi
TERMINAL PUTRA GOMBAK
Kelana Jaya
TamanBahagia
TamanParamount
AsiaJaya
TamanJaya
Universiti
KampungBaru
Ampang Park
Abdullah Hukum
Setiawangsa
Sri Rampai
Taman Melati
KLCC
Dato' Keramat
Wangsa Maju
Jelatek
Damai
Kelana Jaya
TamanBahagia
TamanParamount
AsiaJaya
TamanJaya
Universiti
BangsarKL Sentral
DangWang
i
KampungBaru
Ampang Park
LEMBAH
SUBANG
DEPOT
Port Klang
Ampang
Miharja
Sri Petaling
Rawang
Sentul TimurSentul
KLIA
Seremban
NORTH
SOUTH
Pasar Seni
Masjid Jamek
Kerinchi
Titiwangsa
AN OVERVIEW OF CURRENT RAIL OPERATIONS 6
RapidKL – Creation and Organisation –Combined Network 7
RAIL OPERATIONS
Kelana Jaya line LRT (formerly PUTRA)
Sri Petaling & Ampang lines LRT (formerly STAR)
2 mil. passengers per week
- 310,000 passengers per day
54 Km. track, 56 stations
Kelana Jaya Line LRT fully automated trains every 3 minutes at peak
Sri Petaling & Ampang Lines LRT, electric train every 2.8 minutes at peak
BUS OPERATIONS
Some 1.3 mil. passengers per week
- 180,000 Passengers per day
Across 98 Stage, 38 Feeder and 15 City Shuttle bus lines
500 buses in service
Two major workshops
Twelve depots
RapidKL – Creation and Organisation 8
RAPID KL MISSION STATEMENT
RAPID KL is a customer-oriented,result-driven organization
employing dedicated and professional staff committed to providing
safe, effective and efficient public transportationin the Klang Valley
through an integrated system of rail and bus services
RapidKL – Creation and Organisation 9
Key Mission: Integrated transport system
• The key mission given to RAPID KL Management is to provide an integrated public transport platform for the Klang Valley
• To achieve this we will integrate bus and rail operations and enhance the entire network with new network strategies
• Simultaneously we will provide an integrated ticket system allowing passengers to move freely between bus and rail networks
RapidKL – Creation and Organisation 10
Executive Board
COO Bus COO Rail
FinanceCorporate
Communications
IT
HR
Safety & Health
Central Purchasing
Legal
CEO
Security
Engineering Operations Engineering Operations
CMO
Marketing
Facilities & Services
Internal Audit
RapidKL – Creation and Organisation 11
Product Development Revenue Mgmt Sales Channel Mgmt Mobility Mgmt
Develop product Obtain feedbackPricing strategy Distribution Mgmt
A consumer-centric process to establish feedback loop for continuous improvement
1. Product Development develops and manufactures products
2. Revenue Management determines the price of the product
3. Sales Channel Management distributes the product
4. Mobility Management gauges the response of consumers to the products through obtaining feedback
FEEDBACK LOOP
BUS SYSTEM IMPROVEMENTS -SCHEDULED ROUTE BROCHURE. 12
RAPIDKL COMMON TICKETING -MONTHLY TRAVEL CARDS 13
RAPID KL BUS SYSTEM RAPID KL BUS SYSTEM - CONCESSION
RAPID KL INTEGRATED LRT SYSTEM
RAPID KL INTEGRATED LRT & BUS SYSTEM
Network Restructuring – Integration of Rail and Bus 14
• Concept based on integration of rail and bus• Rail acts as backbone, bus to feed and supplement• Highly efficient network approach rather than line
approach– Local pickup shuttles pick up passengers and feed
into rail or bus trunk lines– Trunk lines move passengers into city hubs– City shuttles and rail feed passengers to final
destinations
• Basic strategy: provide downtown with completely overwhelming service and then get driver to leave car behind in successive stages, first at Hubs then at trunk-line, then at home.
NEW KLANG VALLEY INTEGRATED PUBLIC TRANSPORT NETWORK CONCEPT 15
To introduce 3 types of service that will link every part of Klang Valley:
Local Shuttle service that feeds passengers from residential areas to main routes.
Trunk Line service that receives passengers from local shuttle service and transports them to city hubs (limited stops).
City Shuttleservice that provides access to the CBD.
TITIWANGSATITIWANGSA
KLCCKLCC
SENTULSENTULTIMURTIMUR
TERMINAL PUTRATERMINAL PUTRA
AMPANGAMPANG
KL SENTRALKL SENTRAL
KELANAKELANAJAYAJAYA
PORT KLANGPORT KLANGKLIAKLIA SEREMBANSEREMBAN
PASARAKYATPASARAKYAT
SHAH ALAMSHAH ALAM
PUCHONGPUCHONG
LEBUHRAYA PERSEKUTUAN
LEBUHRAYA PERSEKUTUAN
JLN K
LANG LAMA
JLN K
LANG LAMA JLN CHERAS
JLN CHERAS
JLN
IP
OH
JLN
IP
OH
JLN
PA
HA
NG
JLN
PA
HA
NG
JLN AMPANGJLN AMPANG
KAJANGKAJANG
PANDANPANDAN
HULU KELANGHULU KELANG
CITY CENTRECITY CENTRE
TRUNK SERVICETRUNK SERVICE
CITY FEEDERCITY FEEDER
TRANSIT FEEDERTRANSIT FEEDER
MIDDLE RING TRUNK MIDDLE RING TRUNK SERVICESERVICE
OUTER RING TRUNK OUTER RING TRUNK SERVICESERVICE
PUTRA/STAR LINEPUTRA/STAR LINE
ERL/ COMMUTER/ ERL/ COMMUTER/ MONORAILMONORAIL
CITY HUBCITY HUB
STOP / TERMINALSTOP / TERMINAL
SG BESISG BESI
CHAN SOW LINCHAN SOW LIN
PANDAN INDAHPANDAN INDAH
MALURIMALURI
PWTCPWTC
AMPANGAMPANG
CHERASCHERAS
RAWANGRAWANG
SENTULSENTUL
BANGSARBANGSAR
JLN S
G B
ESI
JLN S
G B
ESI
PETALINGPETALINGJAYAJAYA
SALAK SOUTHSALAK SOUTH
SRI PETALINGSRI PETALING
Bus Network Redesign
City Shuttle 16
Inter-Modal Systems in the Klang Valley 17
Bus map here
• Other Public Transport Rail Operators- KTMB- Monorail- ERL
• RAPID KL consists of– Ampang/Sri Petaling LRT Line– Kelana Jaya LRT Line– Stage and Feeder Bus
Inter-Modal Common Ticketing 18
Current Ticketing System for Rail and Bus Operators:
• Magnetic Tickets are not in inter-operable format to all Rail and Bus Operators
• Paper based ticket is not an automated ticket media
• “Touch n Go” Stored Value Card is the only common ticket that is able to be used to all Rail and Bus Operators Ticketing System by ‘overlay’ technique
Inter-Modal Common Ticketing 19 RAIL OPERATORS COMMIT TO TOUCH ‘n GO AT ALL STATIONS
Inter-Modal Common Ticketing 20
• Stored Value ‘Touch n Go’ implementation
- RAPID KL Kelana Jaya LRT Line (1998)- RAPID KL Ampang and Sri Petaling LRT Lines
(2004)- KTMB (2005)- Monorail (2005)- ERL (2005)- RAPID KL Stage Buses (2006)
Future Expansion and Challenges – LRT System 21
Fleet Expansion Project
Tender invitation stage for additional 88 vehicles for the Kelana Jaya Line LRT – expected delivery within 3 years.
Areas Under Consideration for LRT New Alignments:
Kelana Jaya Line
•Kelana Jaya to Subang Jaya/USJ (First Priority)
•University/Asia Jaya to One Utama Shopping Centre – Kota Damansara
Ampang & Sri Petaling Line
•Sri Petaling to Sunway
•Tasik Selatan to Bandar Tun Hussein Onn
•Sentul Timur to Kepong/Bandar Baru Selayang
Future Expansion and Challenges – Bus System 22
• Bus network to extend to new townships• Bus network to expand to feed extensions to LRT systems• Bus service frequency to increase to basic 15 minutes on
all routes outside the city centre• Bus fleet increased by 200 new buses in 2005• Bus fleet planned to increase by 600 new buses in 2006• By 2008 bus fleet will be 2,500 buses
• We have strong support from Government for the provision of the new buses
Key Performance Indicators 23
• Our Mission is to provide integrated public transportation in the Klang Valley.
• The Government has generated KPIs for RAPID, also as basis for granting us an Operating Agreement, to evaluate how well we do that.
• We will be judged by independent outside measurement of performance
• We will be transparent to the public as well and invite direct dialogue with all parties concerned.
THANK YOU