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Best Practices for Using Success Snapshots July 12, 2016 Carissa Aiello
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Housekeeping • Audio / visual check – please “raise your hand” if you can see my
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Agenda
• Review Business Use Cases for Success Snapshots • Success Snapshots Workflow • PPTX File Requirements • SFDC Permissions Required • Show Example Success Snapshot (Final Product)
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©2015 Gainsight. All Rights Reserved.
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©2015 Gainsight. All Rights Reserved.
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©2015 Gainsight. All Rights Reserved.
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©2015 Gainsight. All Rights Reserved.
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©2015 Gainsight. All Rights Reserved.
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©2015 Gainsight. All Rights Reserved.
Example Success Snapshot
(Final Product)
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Child-like Joy
©2015 Gainsight. All Rights Reserved.
Q & A
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©2015 Gainsight. All Rights Reserved.
Join the Conversation on Community • Link: https://community.gainsight.com/gainsight/topics/cs-knowledge-drop-success-snapshots • You can find best practices from previous webinars by visiting community.Gainsight.com
• Keyword: CS Knowledge Drop