Supporting the Outcomes-based

Approach

Presentation – Public Bodies Workshops

Summer 2009

Performance Division

Aim

provide an overview of Government’s approach

and the National Performance Framework

raise awareness of Scotland Performs website

share thoughts on reporting the contributions of the wider public sector on Scotland Performs

The Government’s

Approach

Alignment

Shared Services

Governance / Relationships

Scrutiny & Complaints

Simplifying Public

Services DeliveringBetter

Outcomes

Government and public bodies/NHS

Terms of Engagement

So what’s different?

The Government’s Purpose

“To focus Government and public services on

creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth.” First Minister

What is the National Performance Framework?

Integral part of Spending Review (Nov 2007)Underpins delivery of the Government’s prioritiesSupports an outcomes based approach to

performance (real improvements in the quality of life and experience for people of Scotland)

Applies universally across whole of public sectorEach part of NPF directed towards and contributes to

the Government’s Purpose

Government’s new way of working – outcomes focused

National Performance Framework

Public Bodies and the NPF

Align business plans to the Government’s Purpose through the National Outcomes and Purpose Targets

(Alignment is not to the National Indicators)Work collaboratively to achieve the Government’s

overarching Purpose

Engage with CPPs to support delivery of SOAs

Three central requirements

Public Bodies and National Indicators

“Public bodies should include national indicators in their outcome-based approach where relevant – i.e. where the national indicator will help a body measure its performance against local outcomes. They are not exhaustive.”

Scottish Government

Outcomes Based Approach Guidance – September 2008

Directorate Objectives(linked to National Outcomes)Business Plans, Risk Management

Division and Team ObjectivesBusiness Plans, Risk Management

Individual Objectives

Discussion and Feedback

Performance Appraisal

Business Planning

Tool

National Performance Framework and Business Planning

DELIVERY, ACCOUNTABILITY: PARTNERS’ CONTRIBUTIONS

Scottish Government Contribution

7 Wonders of the NPF

Clear sense of direction for all of GovernmentClarity on Government’s prioritiesPromotes partnership working (e.g. Terms of

Engagement, Concordat)Outcomes based (not inputs, outputs and

processes)Judged on results achieved – real improvements10 year visionAligned resources/activity

What is Scotland Performs?

visual, interactive website for Government :-

Report progress on it’s priorities set out in the NPFCommunicate to the public on Scotland’s progressResponsibility and accountabilityInnovative, open and accessible

Who is it for?

MinistersAll SG StaffMembers of the publicOur partnersMedia, journalists, researchers and academics

Benefits of Scotland PerformsOne portal One song sheetLess monitoring, more managingReal data, real timeOpen, accessible and flexibleAvoids duplication of effort and central trawlsSupports MCS, PQs, FOI

Scotland Performs - Story so far

Launched on 2nd June 2008 – National picture

Over 50 up-dates so far – real data, real time

Over 60,000 website visits

Next Phases of Development

Local picture

Partners’ contributions – Public bodies, LAs, NHS

Enhanced functionality - incl look and feel of website

Reporting progress to Strategic Board and Cabinet

“The success of outcomes-based working is wholly dependent upon collaboration and partnership. By looking at outcomes and beginning to consider what it would take to achieve success it becomes clear that no one organisation or sector can achieve a National Outcome. Everyone has a role to play.”

Scottish Government

Performance Division

Questions/discussion