Post on 07-Jul-2020
transcript
SurveyThe Q2FY19AIOps Business & Technology Survey
All Possibilities Live in TechnologyTechnology leaders are being asked to deliver business outcomes at scale and reduce costs without enough time, people, or budget. Trace3 understands the challenges. We’ve built a business to help you deliver those outcomes and keep up with the rate of change impacting your business.
ANSWER CHOICES
Capacity Planning
Resource Utilization
Storage Management
Anomaly Detection
Threat Detection & Analysis
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
9.38% 15
23.75% 38
16.88% 27
15.63% 25
34.38% 55
160
Capacity Planning
Resource Utilization
Storage Management
Threat Detection & Analysis
Anomaly Detection
Q1: What is your primary IT concern to be solved by an AIOps platform?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
Survey
ANSWER CHOICES
Historical analysis
Performance analysis
Anomaly detection
Correlation and contextualization
Prescriptive advice and incident mitigation
Supporting non-IT groups and line-of-business owners
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
5.00% 8
26.25% 42
25.00% 40
11.88% 19
13.13% 21
18.75% 30
160
Historical analysis
Performance analysis
Anomaly detection
Prescriptive advice and incident...
Correlation and contextualization
Supporting non-IT groups and...
Q2: What is your primary tactical concern for AIOps enablement?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Making IT operational improvements
Application performance management
Network performance management
Generating business insights
Other (please specify)
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
41.25% 66
23.75% 38
18.75% 30
14.37% 23
1.88% 3
160
Making IT operational improvements
Application performance...
Network performance...
Other (please specify)
Generating business insights
Q3: What area are you most focused on for using AIOps to drive current insights today?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Making IT operational improvements
Application performance management
Network performance management
Generating business insights
Other (please specify)
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
34.38% 55
26.88% 43
20.63% 33
16.25% 26
1.88% 3
160
Making IT operational improvements
Application performance...
Network performance...
Other (please specify)
Generating business insights
Q4: What area will you be most focused on for using AIOps to drive insights over the next 3-5 years?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Ingesting data from multiple sources agnostic to the source or vendor
Enabling data analytics for real-time analysis at the point of ingestion
Enabling data analytics for historical analysis of stored data
Providing access to the data with user-friendly visualization
Using machine learning to discover patterns and anomalies
Initiating an action or next step based on the result of analysis
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
10.63% 17
31.25% 50
14.37% 23
13.75% 22
21.88% 35
8.13% 13
160
Ingesting data from multiple sources...
Enabling data analytics for real...
Enabling dataanalytics for historical
Using machine learning to discover...
Providing accessto the data with...
Initiating an action or next step based...
Q5: What is your top automation priority for AIOps adoption?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Lack of AIOps skills by staff
Limits on IT operational maturity
Lack of AIOps strategy
Shortfalls in data processing quality and data storage capacity
Inability or inexperience in adopting machine learning strategies
Other (please specify)
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
25.00% 40
10.63% 17
21.25% 34
19.38% 31
20.00% 32
3.75% 6
160
Lack of AIOps skills by staff
Limits on IT operational maturity
Lack of AIOps strategy
Inability orinexperience in...
Shortfalls in data processing quality...
Other (please specify)
Q6: What is your biggest inhibitor to achieving AIOps success?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Business Intelligence
Business Processes
Data Lake and Data Warehouse
Event Management
Automation
Monitoring
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
26.25% 42
11.88% 19
13.75% 22
9.38% 15
27.50% 44
11.25% 18
160
Business Intelligence
Business Processes
Data Lake and Data Warehouse
Automation
Event Management
Monitoring
Q7: What core IT Operations capability are you hoping to improve from operational analytics?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Yes
No
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
23.75% 38
76.25% 122
160
Yes
No
Q8: Have you implemented an AIOps technology in the past year?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Yes
No
Value still unclear
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
20.00% 32
37.50% 60
42.50% 68
160
Yes
No
Value still unclear
Q9: If you have implemented AIOps technology in the past year, are you getting value from that investment?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Yes
No
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
30.63% 49
69.38% 111
160
Yes
No
Q10: Are you working with a 3rd party or other transformational specialist to help with your AIOps strategy?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
No budget planned
Less than $100,000
$100,000 to $1M
$1M to $5M
More than $5M
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
51.25% 82
21.25% 34
21.88% 35
3.75% 6
1.88% 3
160
No budget planned
Less than $100,000
$100,000 to $1M
More than $5M
$1M to $5M
Q11: What budget level does your team expect to spend on AIOps projects in the next 1-3 years?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
CXO
VP or Director of Business or Operations
VP or Director of IT
VP or Director of Security
Other (please specify)
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
7.50% 12
6.88% 11
20.00% 32
10.00% 16
55.63% 89
160
CXO
VP or Director of Business or...
VP or Director of IT
Other (please specify)
VP or Director of Security
Q12: What is your role in your organization?
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
< 18
18-29
30-44
45-60
> 60
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
0.00% 0
31.87% 51
52.50% 84
11.25% 18
4.38% 7
160
< 18
18-29
30-44
> 60
45-60
Q13: Age
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
Male
Female
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
74.38% 119
25.62% 41
160
Male
Female
Q14: Gender
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
$0-$9,999
$10,000-$24,999
$25,000-$49,999
$50,000-$74,999
$75,000-$99,999
$100,000-$124,999
$125,000-$149,999
$150,000-$174,999
$175,000-$199,999
$200,000+
Prefer not to answer
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
1.88% 3
2.50% 4
16.25% 26
15.00% 24
22.50% 36
21.25% 34
5.63% 9
4.38% 7
0.63% 1
4.38% 7
5.63% 9
160
$0-$9,999
$10,000-$24,999
$25,000-$49,999
$50,000-$74,999
$75,000-$99,999
$100,000-$124,999
$125,000-$149,999
$150,000-$174,999
$175,000-$199,999
$200,000+
Prefer not to answer
Q15: Household Income
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
New England
Middle Atlantic
East North Central
West North Central
South Atlantic
East South Central
West South Central
Mountain
Pacific
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
5.03% 8
13.84% 22
15.72% 25
5.66% 9
17.61% 28
2.52% 4
8.81% 14
8.81% 14
22.01% 35
160
New England
Middle Atlantic
East North Central
West North Central
South Atlantic
East South Central
West South Central
Mountain
Pacific
Q16: Region
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019
ANSWER CHOICES
iOS Phone / Tablet
Android Phone / Tablet
Other Phone / Tablet
Windows Desktop / Laptop
MacOS Desktop / Laptop
Other
TOTAL
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
RESPONSES
27.50% 44
65.00% 104
0.00% 0
7.50% 12
0.00% 0
0.00% 0
160
iOS Phone / Tablet
Android Phone / Tablet
Other Phone / Tablet
MacOS Desktop / Laptop
Windows Desktop / Laptop
Other
Q17: Device Type
AIOPS BUSINESS & TECHNOLOGY SURVEY
AIOps Survey | June 2019