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© copyright Presented by: Anita Gilmore
Wednesday 4th April 2012
Tackling Alcohol Related Problems Through On-line Training
Introduction
Representative body
Not-for-profit organisation
Dispersed membership around Ireland
Training fundamental
About NOffLA
Business Environment
Economic
climate
Highly regulated
Penalties
NOffLA
Training voluntary
Competition From
multiples
Reduced Trading hours
Barriers to Training
Cost
Resourcing
Time
Dispersed nature of
members
Scope of training
Rationale
Why e-learning?
Why Moodle platform?
Why e-Learning?
Cost effective
Increased availability
Flexible
User-friendly
Online certification
Why Moodle?
Ease of use
Full learning management capability
Web 2.0 social functionality / collaboration tools
Quality of technical support
Cost of ownership
Outcome of the project
Success or failure?
The Project
Responsible Trading Certificate (RTC) Course
Convert to online environment
ADIME framework adopted
Fully grant aided scheme employed
Successful Outcomes with Moodle
Membership-wide delivery
Reflective and collaborative learning
Online certification
Development of online community
Key Benefits
Increased performance – operational & financial
Increased accessibility
Enhanced learning tools – quiz, links to web resources
Dynamic – instant updates / media links
Maximises “down times” during working hours
Performance Analysis
Operational
Increased frequency of training & staff numbers trained
Customer focused, self-paced training
Large company quality training to small business
Greater scope for learning materials
Financial
Greater return on investment: 17.65% (vs -8.2% for F2F)
130% cost saving per trainee
Avoided expenses (cost & travel)
Performance Analysis
Training Cost Comparison
€0
€50
€100
€150
€200
€250
€300
€350
€400
€450
Online Face-to-Face
Hrly learning cost per trainee
Total trainee participation cost
Quantitative Feedback
Course Navigation
1%
10%
53%
36%
very difficult difficult not difficult easy
Quantitative Feedback
Discussion forums useful Relevant subject matter Learning has practicalapplication
Adequate readingresources
84
101 102 102
17
0 2 0
Yes No
General Course Feedback
Quantitative Feedback
6%
18%
13%
11% 13%
10%
8%
14%
7%
Most helpful course modules
Society Legal Enforcement
Underage Purchasing I.D. process Secondary Purchasing
Intoxicated Customer Communication Skills Staff Training
Qualitative Feedback
External Recognition
Awards 2012
1. Most Innovative Use
of Technology
2. Individual
Recognition
Lessons Learned
Preparation and planning is key
Learner types / I.T skill levels
Monitoring important
Dynamic site
Next Steps…
Migrate to M2
Implement learnings from Moot
Develop other programmes using
Moodle
Win more awards?