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Talent Solutions Benchmark – Executive Summary
Comparative Study of 51 HRIS solutions in the EMEA & US market – Q3 2013
Talenteev Talent Solutions Benchmark Preamble
This document is a concise description of the study, accompanied by an executive summary!
The complete comparative study (250+ pages) gives details about the criteria cited below and the positioning of the 51 audited solutions based on their functional coverage, user experience, popularity on social networks, integration with the key ERP in the market, provision of mobile solutions…
For further information about the full version of the study, contact us by email (contact@talenteev.com) or by phone on 01 84 16 03 31.
Discover the Top 5 HRIS solutions, with Talenteev!
As you may know, the " Talent Solutions Benchmark Q2 2013 ", published in July 2013, was a big success Its presentation at the HR Tech of Las Vegas 2013 and the various clients feedbacks are our pride!
As a continuation, Talenteev is pleased to present you the new version of the study corresponding to the Q3 2013. A new version that contains more audited solutions, three new comparative criteria and clients feedbacks, compared to the Q2 version (for further information about the full version please contact us:
contact@talenteev.com).
This comparative study is dedicated to HRIS/HR managers and HR/IS executives. It is meant to help you save time while efficiently evaluating the solutions corresponding to the implementation of your HR
processes.
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In order to provide a clear overview on the strategies revolving around the talent management solutions, Talenteev has conducted a study on 51 TM solutions, gathering the most widespread in the EMEA and US
market. This study is based on an original and innovative Benchmarking Methodology conceived by Talenteev Labs©. Our Benchmark ranks the 51 solutions in the HRIS Landscape Chessboard, based on
consultants inputs, projects experience feedbacks and the TM market best practices.
Why?
HR function maturity around the Talent Management issues is strongly evolving.
The War for Talents reached its peak.
The HRIS is becoming the cornerstone of the organizations IT/HR strategies.
How?
A financial engagement to make cost-effective.
IT/Business Teams Mobilization.
A diversified and rich offer.
A fleeting Technological environment.
Investing in the solution
Talenteev Talent Solutions Benchmark Investing in a Talent Management Solution
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The elaboration of the Talent Management Solutions Benchmark, which has required more than three months of analysis, uses an out-of-the-box methodology based on the following outlines:
Talenteev Talent Solutions Benchmark Talenteev Benchmarking Methodology
•Documents provided by the editors
•Solutions Demonstrations
• Interview with editors
• Interviews with clients
•Clients (CAC 40/SBF120/SMB) feedbacks
•Feedbacks gathered from e-Tal’man
•HR Expertise/monitoring
•HRIS Expertise/monitoring
•Talenteev consultants feedbacks
•TSBM’13 Q2 feedbacks
• Interviews with mentors & solutions specialists
•Participation in HR forums
•Participation in HRTech (Las Vegas 2013)
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50+Audited
solutions
Talenteev Talent Solutions Benchmark Audited solutions: 51 solutions, 48 major market players
1. Roadmap ..…….……………………………………………………………………
2. Executive Summary …………………………………………………….………
3. Talent Solutions Benchmark ..……………………………………………
1. Context ………………………………………………………………………………….
2. Methodology ………………………………………………………………………….
3. eTalMan …………………………………………………………………………………..
4. The Results .……………………………………………………………………………
i. Solution Cards …....…………………………………………………………………
ii. Talent Solutions Chessboard …………………………………………………..
iii. Process Coverage Temperature …………………………………………..….
iv. Deployment Landscape ……………………………………………………….….
v. SMB Compliance …………………………………………………………………….
vi. HRIS Puzzle ……………………………………………………………………………..
vii. Cost Atom ………………………………………………………………………………..
viii. Social Influence .………………………………………………………………………
ix. User Experience ……………………………………………………………………..
x. Update Policy …………………………………………………………………………..
4. Appendices …………………………………………………………………….….
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Talenteev Talent Solutions Benchmark Contents (Full Study)
10 comparative criteria have been analyzed so as to present and assess the different specificities of the 51 audited solutions and to provide you with an overview of the HRIS market!
Finance
Cost Atom
Solution Card
Social Influence
SMB
Compliance
General Information
Ergonomics
User
Experience
HRIS Puzzle Update Policy
Deployment
Landscape
Technology
Functionalities
TS
Chessboard
Process Coverage
Temperature
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Talenteev Talent Solutions Benchmark Analysis criteria
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Talenteev Talent Solutions Benchmark Analysis criteria
This document is a concise description of the study, accompanied by an executive summary!
The complete comparative study (250+ pages) gives details about the criteria cited below and the positioning of the audited solutions based on their functional coverage, user experience, popularity on social networks, integration with the key ERP in the market, provision of mobile solutions…
For further information about the full version of the study, contact us by email (contact@talenteev.com) or by phone on 01 84 16 03 31.
Spécificités
editor’s description
5 Countries
Deloyment Integration
Recruitment Performance Competency Compensation
Learning Career Potential Succession
Reporting Social
Process covered by the solution. Only the ones with the « check » signs are covered by the solution.
Key Points and specific functionalities offered by the solution.
Details about the solution provider
This map shows the services’ availability around the world.
Information about deployment can
be found here
Customization level, availability of Multi-languages and preconfigured
solution by sector / size.
Editor’s Name [ solution’s Name] Editor’s Logo
Personalization
Multi-languages
Solution by sector
Solution by size
Modular Solution
Configurability
GUI Customization
On Premise
Cloud
Hybrid
Mobile
Generic Connector
Specific Connector
Integration Platform
Others Integration tools offered by the solution provider and the list of ERP for which specific integration tools are
already developed/provided.
« Nationality » of the editor
Number of clients and active users
Talenteev Talent Solutions Benchmark Analysis criteria (1/10) : Solution card (51 cards available)
A functionalities matrix, which consists in almost 150 features covering the eight talent management processes (Recruitment, Performance, Competency, Compensation, Learning, Succession, Career and Potential) has been established by Talenteev Labs and 37 solutions, among 51 audited in this study, have been accurately analyzed!
Given the diversity of the market offerings and the evolving talent management challenges, the choice of the most adequate solution has become tactical if not strategic : the chess game analogy is rather pertinent!
Within this scope, Talenteev Labs has modeled the HRIS solution landscape by a 6 zones Chessboard; each zone being symbolized by a Chess piece. We have placed the 37 audited solutions on the TS Chessboard!
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A talent management solution has to satisfy a simple but usually neglected condition: To meet the
business needs!
This study does not certify that a given solution will satisfy with certainty all your functional needs
but it is meant to be a precious guide to help you choose the adequate solution without resorting
to a third party: save time and reduce costs!
Talenteev Talent Solutions Benchmark Analysis criteria (2/10) : functional assessment : The TS Chessboard (1/4)
8 Talent Management processes
32 Sub-processes
145 Functionalities and features
Talenteev Talent Solutions Benchmark Analysis criteria (2/10) : functional assessment : The TS Chessboard (2/4)
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Process Sub-process Audited functionalities
(Covered / Not covered/ Partially covered) P
erf
orm
ance
Objectives setting
Objectives setting
Configurability of goals visibility
Interview guide
Targets library
Multi form
Targets cascading
Objectives monitoring & measurement
Monitoring the achievements
Performance measurement automation
Feedbacks
Achievement of collective goals measures (inheritance)
Achievement of individual goals measures
Team goals
Transversal Objectives
Assessment
Manager side evaluation
Employee side evaluation (self-assessment)
360° evaluation
540° evaluation
Configurable evaluation (workflows, stages ...)
Assessments' delegation
If you want to have access to the functionalities matrix contact us: contact@talenteev.com.
Talenteev Talent Solutions Benchmark Analysis criteria (2/10) : functional assessment : The TS Chessboard (3/4)
Herein an extract of the functionalities matrix for the Performance management process:
#5 #4 #3 #2 #1
Functional Coverage
Discover the ranking of all the 37 audited solutions for each process (Recruitment, Performance, Competency, Compensation, Learning, Succession, Career and Potential) as well as the Top 3 solutions for each process by asking for the full version : contact@talenteev.com.
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Talenteev Talent Solutions Benchmark Analysis criteria (2/10) : functional assessment : The TS Chessboard (4/4)
Based on the Talent Solutions Chessboard and the functionnalities matrix, we are pleased to unveil the Top 5 solutions covering the lagest talent management scope (concerning the 8 TM processes). It is about the solutions that offer the most built-in functionalities as indicated in the functionalities matrix.
Nevertheless, it is important to consider that this depends on the context, the constraints and the needs. Let’s keep in mind that in certain situations a Pawn could be more useful than a Queen in a Chess game!
Recruitment Performance
Competencies Compensation
Learning Career Succession
Potential
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Talenteev Talent Solutions Benchmark Analysis criteria (2/10) : functional assessment : Champion(s) per process!
Taking into consideration the TS Chessboards, Talenteev Labs has measured, for each process, the coverage level by the audited solutions and presented it using a tool named the « Process Coverage Temperature ». The eight processes have been classified into four health levels: Top Shape, Healthy, Recovering and Sick.
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Learning
Career
37
40
OC
Healthy
Sick
Recovering
Top Shape
Performance
Compensation
Competency
Succession Potential
Recruitment
Talenteev Talent Solutions Benchmark Analysis criteria (3/10) : The Process Coverage Temperature
This criterion deals with the adequacy level of each solution with the SMB specificities.
Several criteria were considered to classify the talent management solutions into three adaptation levels:
• Unsuited
• Poorly suited
• Adapted to SMB
The classification of the audited solutions is communicated by means of the “SMB Compliance Podium”:
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Solution6 Solution7 Solution8
Solution4 Solution5
Solution1 Solution2 Solution3
Talenteev Talent Solutions Benchmark Analysis criteria (4/10) : SMB Compliance
The user interaction with the solution has to be straightforward, easy and fruitful. Therefore, the user experience assessment should start with the identification of the user needs that are classified by priority order: from client service to client experience.
Talenteev has distinguished between four main factors, based on the collaboration with UX experts, in order to assess the audited solutions user experience; namely: satisfaction of the functional needs (Functionality), easiness of the solution usage (Usability), the desirability of the esthetical aspects (Desirability) and the branding features (Branding).
In order to classify the audited solutions, we have considered a three levels UX scale (level 3 being the best):
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Functionality
Desirability
Branding
Usability
Level 1 : Fundamental
Level 2 : Believable
Level 3 : Meaningful
Talenteev Talent Solutions Benchmark Analysis criteria (5/10) : User Experience (1/2) : Methodology
After analysis of the User Experience of 17 among 51 audited solutions in this study, we are pleased to unveil the Top 3 of the studied solutions.
Indeed, 17 solutions have been accurately analyzed by Talenteev through several demonstrations presented by the solution providers and multiple webinars and videos detailing the available functionalities and portals.
We have also conducted a panel of solutions users so as to discuss about the obtained results and retrofit them if needed.
Even if the following solutions differentiate from one another, we have noticed considerable efforts from the editor to ease the solution usage. Actually, 17,5% of them have reached the maximum score and about 65% have taken the 2nd level (believable).
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#2 #1 #3 Discover the ranking of the 17 audited solutions by asking about access modalities to the full version
by contacting us on : contact@talenteev.com.
Talenteev Talent Solutions Benchmark Analysis criteria (5/10) : User Experience (2/2) : Top 3
The importance of social networking within any successful marketing strategy has made the social influence, based on “Social Actions“, an independent criterion of this study (Social networks included in this study are the most wide-spread).
An action = like, follower, subscribers, recommendations, etc. Based on these actions we implemented the two graphical tools: “Social Radar” and “Social Scale”.
« Social Radar »: Allowing intra-analysis to present the popularity of a given solution provider within the studied networks.
« Social Scale » : General ranking of editors with regard to their popularity (influence?) on the studied social networks, using as a reference the average of social actions.
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30k
12k
Supported
Lifted up
Let down
Talenteev Talent Solutions Benchmark Analysis criteria (6/10) : Social Pop (48 solution providers)
The update modalities assessment of the talent management solutions encompasses the 3 stages of the update installation:
• Pre-installation
• Installation
• Post-installation
A weighting of every installation stage modalities allowed to calculate a score for each solution, and classify them on the “Update Installation Progress Status” according to the used modalities efficiency.
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Lim
ite
d
Updates modalities not aligned with best practices. A
vera
ge
Fundamental modalities aligned with the users’ preferences. A
dva
nce
d
Modalities satisfying the users’ preferences and well aligned with best practices.
Talenteev Talent Solutions Benchmark Analysis criteria (7/10) : Update Policy
The TM solution providers have different deployment modes. The "Deployment Landscape" aims to provide you with an overview of all hosting choices offered by the audited solution providers.
In addition to deployment modes “In the Cloud” and “On-premises”, a list of solutions including a mobile solution (on tablets or smartphones) is also available in this study.
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On the cloud
On-premise
Solution 1
Solution 2
Solution 3
Talenteev Talent Solutions Benchmark Analysis criteria (8/10) : The Deployment Landscape
Another important criterion to be considered while choosing a talent management solution: taking into consideration the existing HRIS landscape!
Which recruitment or learning solution integrates well with the existing HR core solution? Which compensation management tool communicates best with the existing performance management solution? These are some of many questions to be asked! We tried to bring some answers herein.
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Talent Management Solutions.
51 audited solutions.
Existing infrastructure. Payroll
system, HRIS, other talent management solutions,
etc.
Talenteev Talent Solutions Benchmark Analysis criteria (9/10) : HRIS Puzzle (1/2)
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Talenteev Talent Solutions Benchmark Analysis criteria (9/10) : HRIS Puzzle (2/2)
Several HR solutions communicate between each other through connectors that are developed and maintained by solution providers. Studying the integration of the solution within the existing HRIS landscape is accomplished by the analysis of the integration level with the different solutions in question.
The possibilities of integration for the 51 solutions were studied according to a grid. The obtained results were recorded in an integration matrix : the 51:51 Big Integration Matrix. (For further information, please contact us: contact@talenteev.com).
The HRIS puzzle is a presentation model of the different solutions that do communicate between each others natively (pre-developed connector provided by one of the solution providers).
Examples:
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CSolution
Acquisition Costs
Maintenance Costs
Integration Costs
Training Costs
Talenteev Talent Solutions Benchmark Analysis criteria (10/10) : Cost Atom
The implementation of a talent management solution requires four costs types:
• Purchase price or subscription price of the solution.
• Implementation costs.
• Maintenance costs (preventive and corrective).
• Training and ownership costs.
Talenteev Labs has established a tool named the « Cost Atom » to present all the costs for the audited solutions.
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2013 2014
February TSBM’13 Q4
Q4 2013 Master Release
September TSBM’14 Q2
Q2 2014 Master Release
November TSBM’13 Q3
Q3 2013 Master Release
April TSBM’14 Q1
Q1 2014 Master Release
July TSBM’13 Q2
Q2 2013 Master Release
Talenteev Talent Solutions Benchmark Roadmap
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Brands, initials & copyrights ADP, Cornerstone OnDemand, Halogen Software, HRsmart, iCIMS, Kenexa, Infor, Lumesse, NorthgateArinso, PageUp People, Peoplefluent Software , Saba, SilkRoad Technology, SuccessFactors, Technomedia, TowersWatson, Ultimate Software, Workday, Nakisa, beqom, TalentSoft, Aragon-ERH, Cegid, FuturSkill, META4, Haufe-umantis, Pléiades, SAP, HR Access, Oracle E-Business Suite, Oracle Fusion HCM, Oracle PeopleSoft, Taleo, Kronos, quarks Up, Sage, Epicor, Fairsail, HRMdirect, HRsoft, Infinity Software Solutions inc., Kallidus, Learnshare, PeopleMatter, Starfield TMS, Talentia Software, TalentQuest, Vana HCM, Popay, Bodet Software, Cegedim and their logos respectively are registered trademarks. If your brand is cited herein and you would like to remove it from the document, you can contact the authors at contact@talenteev.com.
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Responsability Talenteev does not provide any warranty concerning this document and will not be responsible of neither the errors contained in this document nor the eventual , direct or indirect, damages, which may result due to using information cited herein.
The information presented herein are collected from public sources (Websites, brochures, etc.) and from solution providers' responses to our questionnaires and inquiries.
All other information gathered through studies established by Talenteev consultants are reproduced without any commitment nor complicity with any third party.
If you would like to precise, modify or delete any information, please contact the authors at contact@talenteev.com.
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Disclamer