Teams - Group development for Growth Hackers

Post on 05-Apr-2017

372 views 1 download

transcript

Thomas Björk Program Manager, Hyper Island

Digital Data Strategists

TEAMS

HI

Founded 1996

HI

Founded 1996 Digital will change everything

HI

Founded 1996 Digital will change everything

Not a school, it’s a place for learning

HI

Founded 1996 Digital will change everything

Not a school, it’s a place for learning Learn to learn

HI

My Job!

Get people to talk to each other

My Job!

Get people to talk to each other

My Job!Make it uncomfortable

Get people to talk to each other

My Job!Make it uncomfortable

Love & Support

Group Dynamics

How I get affected by the team & how the team gets affected by me

Group Dynamics

“The whole is greater than the sum of its parts.” - Aristotle -

How I get affected by the team & how the team gets affected by me

Group Dynamics

Group Development

Group Development

Go from a Group of people to become an effective Working Team

Group Development

Go from a Group of people to become an effective Working Team

Who do you think is the biggest player in this field?

VIETNAM

VIETNAMNorms are created within the group

VIETNAMNorms are created within the group

Leadership training needs to adopt accordingly

IMGDSusan Wheelan

Dep

end

ency

& In

clu

sio

n

Dep

end

ency

& In

clu

sio

n

Co

un

ter-

Dep

end

ency

&

Fig

ht

Dep

end

ency

& In

clu

sio

n

Co

un

ter-

Dep

end

ency

&

Fig

ht

Tru

st /

Str

uct

ure

Dep

end

ency

& In

clu

sio

n

Co

un

ter-

Dep

end

ency

&

Fig

ht

Per

form

ance

/ W

ork

Tru

st /

Str

uct

ure

Why does this matter?

20%

20% 40%

20% 40% 60%

20% 40% 60% 80%

How long time?

6 Months

only 20 % reach this

What can we do?

Get to know each other!

Get to know each other!Gain Trust & Understanding

Johari Window

Johari WindowJohan Luft & Harrington Ingham

Johari WindowJohan Luft & Harrington Ingham

…..to clarify different aspects of human relations and communication.

known to myself

known to myself unknown to myself

known to myself unknown to myselfk

now

n b

y o

ther

s

known to myself unknown to myselfk

now

n b

y o

ther

su

nk

now

n b

y o

ther

s

known to myself unknown to myself

Arena

kn

own

by

oth

ers

un

kn

own

by

oth

ers

known to myself unknown to myself

Arena

Hidden

kn

own

by

oth

ers

un

kn

own

by

oth

ers

known to myself unknown to myself

Arena

Hidden

Blind

kn

own

by

oth

ers

un

kn

own

by

oth

ers

known to myself unknown to myselfk

now

n b

y o

ther

su

nk

now

n b

y o

ther

s

Arena

Hidden

Blind

Unknown

Arena

Hidden

Blind

Unknown

Arena

Hidden

Blind

<<

<<

<<

< O

pen

nes

s

Unknown

Arena

Hidden

Blind

Feedback >>>>>>><

<<

<<

<<

Op

enn

ess

Unknown

Arena

Hidden

Blind

Feedback >>>>>>><

<<

<<

<<

Op

enn

ess

Insights

Unknown

ArenaBig Arena

Less likely to get misunderstood or misinterpreted

Teambuilding

TeambuildingWhat?

How?

Who?

Start

Start Deadline

Start Deadline

Start Deadline

What?Content

Start Deadline

What?

How?

Content

Process

Start Deadline

What?

How?

Content

Process

What?

How?

Content

Process

Why?Purpose

Where?Vision

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

What?

How?

Content

Process

Share a common goal

What?

How?

Content

Process

Share a common goal

Roles & Responsibilities

What?

How?

Content

Process

Website?

App?

Copy?

Data base / API

What?

How?

Content

Process

Website?

App?

Copy?

Data base / API

Work hours?

Meetings? Slack? Emails?

Sub groups?Sprints/ Milestones?

Reflection

ReflectionWhere are we?

What works? What doesn’t?

Do we need to re-align? re-structure?

Learn from mistakes, do not repeat!

Reflection

What happened?

Reflection

What happened?

How does that make me feel?

Reflection

What happened?

How does that make me feel?

What does this mean to me?

Reflection

What happened?

How does that make me feel?

What does this mean to me?

How can I apply these lessons learnt?

Reflection

Feedback

FeedbackAll feedback is good feedback

FeedbackAll feedback is good feedback

Performance focus

FeedbackAll feedback is good feedback

Performance focus

Own it, be clear, specific and direct

FeedbackAll feedback is good feedback

Performance focus

Own it, be clear, specific and direct

Set off time to do it

FeedbackAll feedback is good feedback

Performance focus

Own it, be clear, specific and direct

Set off time to do it

I-message

I-message

This morning when you came in at 10.30…

Natural observation…..

I-message

This morning when you came in at 10.30…

…makes me feel that you do not value my time

Express a feeling….

Natural observation…..

I-message

This morning when you came in at 10.30…

…makes me feel that you do not value my time

…I have a need to be mindful of my time

Express a feeling….

Express a need….

Natural observation…..

I-message

This morning when you came in at 10.30…

…makes me feel that you do not value my time

…when you’re late, please let me know

Express a feeling….

Express a need….

Make a simple request….

Natural observation…..

…I have a need to be mindful of my time

Receiving Feedback

Discard“This has nothing to do with me”

Discard“This has nothing to do with me”

Defend“That’s not how it happened”

Discard“This has nothing to do with me”

Defend“That’s not how it happened”

Explain“Yeah, but…”

Discard“This has nothing to do with me”

Defend“That’s not how it happened”

Explain“Yeah, but…”

UnderstandListen, accepts the perspective

UnderstandListen, accepts the perspective

UnderstandListen, accepts the perspective

Change, Reinforce or Remain Process the feedback, make your own choice!

Leadership?

Dep

end

ency

& In

clu

sio

n

Co

un

ter-

Dep

end

ency

&

Fig

ht

Per

form

ance

/ W

ork

Tru

st /

Str

uct

ure

Leadership

Leadership Fill in this blank field….

Leadership

Leadership Keep your eyes on the goal

Watch out for drifting wood

Termination

Termination How effective were we as a group?

Termination How effective were we as a group?

Place for team members to share their feelings about each other.

RECAP Build a massive arena

Share a common goal

Dare to speak up, train how to be clear

Evaluate and learn

TACK!@thomasbjork

thomasbjork@me.com 0707916924