Tech Leader's Assoc: Why you need a personal strategy for knowledge management

Post on 07-Dec-2014

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Presentation to TLA meeting of IT executives on why you need a personal strategy for information, technology, and knowledge management and how to go about crafting one over time

transcript

Jim McGeeNew Shoreham Consulting www.newshorehamconsulting.com www.mcgeesmusings.net jim.mcgee@newshorehamconsulting.com847.867.1086

Personal Strategy for Learning, Technology, and Knowledge:

Why you need oneHow to craft one

The most valuable asset of a 21st century institution will be its knowledge workers and their productivity

Peter Drucker (1909-2005)

• What is the task?• Autonomy of knowledge workers• Continuous innovation as part of the

work• Continuous learning and teaching• Quality precedes quantity• Knowledge worker as asset not cost

Knowledge worker productivity

Source: Peter Drucker. “Knowledge worker productivity: The biggest challenge.” CA Mgmt Review, Winter 1999

Permanent Whitewater

Concept Cacophony

Cloud computingSOASaaSRSSBlogsWikisTwitterLinkedInFacebookFourSquareAndroidYammerYouTubeFlickrHadoopEC2Salesforce.comTLA

DiggStumble UponDeliciousInstant MessengerSkypeICQBISharepointGroupwiseLotus NotesIBISCompendiumERPSAPPeoplesoftOracleCRMETLA

GoogleBingiPadGoogle EarthNoSQLMicrosoft LiveBusiness ObjectsHyperionWolfram AlphaBasecampiPhoneGTDWordpressMoveable TypeObject-orientedLISPAITSA

Expert SystemsXMLHTMLRDFSemantic WebUSBSpamVirusMalwareIdentity theftPhishingeBayPayPalMP3BlackberryEmacsLinuxJPEG

Individual

Social

CAD drawing

Calendar

Contract Conversation

Email

Instant message

Mindmap Napkin sketch

Spreadsheet

Story

Whiteboard diagram

“Stuff”

Structure

WikiNotebook

File Directory

Shared Drive RSS FeedBlog

Book DatabaseIntranet

“Containers”

Individual

Social

Annual Report

Block diagram

Blog Blog post

Blueprint

Book

Bookmark Business card

CAD drawing Calendar

Group Calendar

Case study

Catalog

Concept map

Contract Conversation

Course

Database query

Dialog map

Email

Encyclopedia

Equation

Graph

Instant message

Interview notes

Library

Mindmap

Napkin sketch

Note

Org chart

Outline

Performance review

Phone call

Phone directory

PowerPoint presentation

Press release

Proposal

Regression model

Resume

Rolodex

RSS feed

Search results

Speech

Spreadsheet

Story

Syllabus

Term sheet

Tweet

Voice mail

Webpage Work plan

Whiteboard diagram

YouTube video

Knowledge “Stuff”

Structure

Notebook Binder

File DirectoryFile Folder

Shared DriveDVDThumbdriveDaytimer

Blackberry

RSS FeedBlogWiki

Book eBook DatabaseKnowledge “Containers”Intranet Data

Warehouse

Point of view is worth 80 IQ pointsAlan Kay

Individual

Social

Annual Report

Block diagram

Blog Blog post

Blueprint

Book

Bookmark Business card

CAD drawing Calendar

Group Calendar

Case study

Catalog

Concept map

Contract Conversation

Course

Database query

Dialog map

Email

Encyclopedia

Equation

Graph

Instant message

Interview notes

Library

Mindmap

Napkin sketch

Note

Org chart

Outline

Performance review

Phone call

Phone directory

PowerPoint presentation

Press release

Proposal

Regression model

Resume

Rolodex

RSS feed

Search results

Speech

Spreadsheet

Story

Syllabus

Term sheet

Tweet

Voice mail

Webpage Work plan

Whiteboard diagram

YouTube video

Knowledge “Stuff”

Structure

Notebook Binder

File DirectoryFile Folder

Shared DriveDVDThumbdriveDaytimer

Blackberry

RSS FeedBlogWiki

Book eBook DatabaseKnowledge “Containers”Intranet Data

Warehouse

Tools perspective

Web browser PowerPoint ExcelMindmaps Blogs

Individual

Social

Annual Report

Block diagram

Blog Blog post

Blueprint

Book

Bookmark Business card

CAD drawing Calendar

Group Calendar

Case study

Catalog

Concept map

Contract Conversation

Course

Database query

Dialog map

Email

Encyclopedia

Equation

Graph

Instant message

Interview notes

Library

Mindmap

Napkin sketch

Note

Org chart

Outline

Performance review

Phone call

Phone directory

PowerPoint presentation

Press release

Proposal

Regression model

Resume

Rolodex

RSS feed

Search results

Speech

Spreadsheet

Story

Syllabus

Term sheet

Tweet

Voice mail

Webpage Work plan

Whiteboard diagram

YouTube video

Knowledge “Stuff”

Structure

Notebook Binder

File DirectoryFile Folder

Shared DriveDVDThumbdriveDaytimer

Blackberry

RSS FeedBlogWiki

Book eBook DatabaseKnowledge “Containers”Intranet Data

Warehouse

Del

iver

able

s

Wor

king

Pape

rs

Idea

s &

Not

ions

Individual

Social

Annual Report

Block diagram

Blog Blog post

Blueprint

Book

Bookmark Business card

CAD drawing Calendar

Group Calendar

Case study

Catalog

Concept map

Contract Conversation

Course

Database query

Dialog map

Email

Encyclopedia

Equation

Graph

Instant message

Interview notes

Library

Mindmap

Napkin sketch

Note

Org chart

Outline

Performance review

Phone call

Phone directory

PowerPoint presentation

Press release

Proposal

Regression model

Resume

Rolodex

RSS feed

Search results

Speech

Spreadsheet

Story

Syllabus

Term sheet

Tweet

Voice mail

Webpage Work plan

Whiteboard diagram

YouTube video

Knowledge “Stuff”

Structure

Notebook Binder

File DirectoryFile Folder

Shared DriveDVDThumbdriveDaytimer

Blackberry

RSS FeedBlogWiki

Book eBook DatabaseKnowledge “Containers”Intranet Data

Warehouse

Strategy ComponentsHygieneFile namesTimestampsStandard MetadataVersion Control

ContextualizingTrip Reports/Diary/ BlogNarrating WorkDigital PortfoliosTimelines/Chronology

Tagging/MetadataUser generated taggingControlled vocabulariesDirectoriesSocial Networks – InternalSocial Networks – External

Solving for PatternAfter Action ReviewsNarrating WorkDigital PortfoliosIssue/Opportunity Threads