Post on 10-Apr-2018
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Program PurposeThe purpose of the Information Technology Specialist Program is to trainstudents for entry-level computer support positions. Students will developskills applicable to small to middle size offices and to self-employment. Studentswill have skills that, with further training, could be used to gain othercertification.
AAS Degree, Certificate Program, University of Alaska, Fairbanks
Program SkillsStudents who earn the Information Technology Specialist Degree or Certificate will learn thefollowing skills:
Applications SkillsStudents will learn to use the essential office applications including wordprocessing, databases, graphics, desktop publishing, and the Internet.Networking SkillsStudents will learn to use, configure, troubleshoot, and install networks in asmall to intermediate office environment.Hardware and Software Configuration and Troubleshooting SkillsStudents will learn to install, troubleshoot, and configure hardware andsoftware. The skill of troubleshooting will include both research and application.Independent Thinking and Research SkillsStudents will learn to research computer problems, provide computersupport, and to learn new computer applications. Students will learn toacquire new skills independently in order to keep their skills current.Human Relations and Support SkillsStudents will learn to help other computer users, develop training andmaintenance plans and to translate their knowledge so that others can use it.Students will also learn to respect and meet the diverse technical support needs of
computer users.
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X Curriculum Content
New Student
Incumbent Student
ITS SKILLS
Application Training
Networking
Hardware / SoftwareConfiguration
Troubleshooting
Independent Thinking
Human Relations & Support
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Program PurposeThe purpose of the Information Technology Specialist Program is to trainstudents for entry-level computer support positions. Students will developskills applicable to small to middle size offices and to self-employment. Studentswill have skills that, with further training, could be used to gain othercertification.
AAS Degree, Certificate Program, University of Alaska, Fairbanks
Program SkillsStudents who earn the Information Technology Specialist Degree or Certificate will learn thefollowing skills:
Applications SkillsStudents will learn to use the essential office applications including wordprocessing, databases, graphics, desktop publishing, and the Internet.Networking SkillsStudents will learn to use, configure, troubleshoot, and install networks in asmall to intermediate office environment.
Hardware and Software Configuration and Troubleshooting SkillsStudents will learn to install, troubleshoot, and configure hardware andsoftware. The skill of troubleshooting will include both research and application.Independent Thinking and Research SkillsStudents will learn to research computer problems, provide computersupport, and to learn new computer applications. Students will learn toacquire new skills independently in order to keep their skills current.Human Relations and Support SkillsStudents will learn to help other computer users, develop training andmaintenance plans and to translate their knowledge so that others can use it.Students will also learn to respect and meet the diverse technical support needs of
computer users.
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X Curriculum Content
Incumbent WorkerIncumbent Student
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X Curriculum Content
Skills
Training
New Student
Incumbent Student
Incumbent Worker
Incumbent Student
ITS SKILLS
Application Training
Networking
Hardware / SoftwareConfiguration
Troubleshooting
Independent Thinking
Human Relations & Support
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Networking Academy Program OverviewThe Cisco Networking Academies program consists of four semesters. The program is
designed to teach students The skills needed to design, build, and maintain small
to medium-size networks. This provides them with the opportunity to enter theworkforce and/or further their education and training in the computer networking field.
CISCO NETWORKING ACADEMY
Semester One OSI model and industry standards, Network topologies,IP
addressing, including subnet masks,Networking components,Basic network
design.
Semester Two Beginning router configurations, Routed and routing
protocols.
Semester Three Advanced router configurations,LAN switching theory and
VLANs, Advanced LAN and LAN switched design,Novell IPX,Threaded
case studies.
Semester Four WAN theory and Design WAN technology, PPP, Frame
Relay, ISDN Network trouble-shooting,National SCANS, Skills Threaded
case studies.
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VUE - a computer-based testing service.
VUE provides a variety of services including testingcenter-based and Internet-based test delivery tothe certification and licensure markets.
The VUE Testing Network - built with the best technology. Buy-in includesservice and support agreements. Exams are always ready, results are rapidly
transmitted and merged appropriately with vendor-specific certification records.
IT Certification Exam Sponsors
SelfTest SoftwareSelf Test was first in the industry to develop IT practice tests.Line ofpractice tests include Microsoft, Cisco, and CompTIA (A+). Uniquelearning opportunity for students to access effective practice test curricula.
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Microsoft Certified Systems EngineerThe Microsoft Certified Systems Engineer (MCSE) credential is thepremier certification for professionals who analyze the businessrequirements and design and implement the infrastructure for business
solutions based on the Microsoft Windows operating system andMicrosoft Servers software.
The Microsoft Office User Specialist (MOUS)TheMicrosoft Office User Specialist (MOUS) program is the onlycomprehensive, performance-based certification program approved byMicrosoft to validate desktop computer skills using the Microsoft Officeprograms:
MicrosoftWord, Microsoft Excel, MicrosoftPowerPoint Microsoft Access, Microsoft Project
Microsoft Certified Trainer (MCT)MCTs are regarded as Microsoft product and courseexperts who have the instructional skills andtechnical qualifications to deliver quality training toInformation Technology (IT) professionals and
developers.
The Microsoft IT AcademyThe Microsoft IT Academy Program supports your deliveryof world-class training on Microsoft networking and developertechnologies. The courses aggressively prepare students for degree
tracks and certifications that lead to careers as networkadministrators, programmers and system managers.
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KuCLeadership inInformation Technology
Access to Infrastructure and IT Resources Entry level to advancednetworking expertise
Affective Use Strategies For Students, Faculty, Staff
Relevant Training Accommodating the Needs of the Individual
Relevant Career Paths Have access to Local IT Jobs
Sustainability Become a part of the YK Delta Information Technology Community
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Information Technology Specialist Program
Additional Information
Martin Leonard III
Technology Specialist / ITS Prog. Coordinator
Kuskokwim Campus - College of Rural Alaska, UAF
201 Akiak Drive
PO Box 368 Bethel, Alaska 99559-0368 U.S.A.v. 907-543-4510
f. 907-543-2030, Attn: Martin
e. martin_leonard@fc.bethel.alaska.edu
lnml@uaf.edu
LINKS
Microcomputer Support Specialist Program Resources
General info regarding state-wide program