Technology, Innovation and Future Priorities CIO Survey ... Dillon.pdf · Staffing & recruitment...

transcript

Technology, Innovation and Future Priorities

CIO Survey Summary : Australia

Tim DillonAssociate Vice President End User & Mobility Research IDC Asia‐Pacific July 2011

By 2014 80% of New Software will be available via Cloud

Mobility becoming the rule for online access, over ½ of 2.1bn internet users

1m Apps combined on Apple & Google, 3bn apps downloaded

In 2011 330m Smartphones, 42m media tablets sold. Non PCs outship PCs

Social networking growing at average of 38% YoY for next 5 years

Public & private cloud spend outgrowing rate of overall IT market by 4-5 times

Digital universe will expand by almost 50% to just shy of 2 trillion gigabytes

By 2014 7 billion internet connected devices, only 2bn of which are PCs

IT: It’s getting a little complex…

CIO Survey

Agenda

Budget IndicatorsInnovationBusiness PrioritiesTechnologyA New Architecture?

CIO Survey

24% 49% 70% 16%23%6%

CIO Survey

52%33% 28% 25% 29%10%

* <100% due to ‘declined to answer’ (10%)

What happened toBudgets?Changes IT Budget as % of Focus

Increased : 30% (AP 44%)

Flat : 48% (AP 34%)

Decreased : 8% (AP 9%)

Declined : 14% (AP13)

Revenue: 5%

OPEX : 4%

‘Special’ : 2%

Lights on 23% (AP 15%)Transformation & modernisation : 40% (AP 25%) Business Profit via IT Alignment 37% (AP 60%)

What happened toBudgets?

2009 2010 2011

Hardware

Software

IT Services

NetworkHardwareFixed Comms

Mobile Comms

Cloud Services

3+ years

2‐3 Years

1‐2 Years

< 1 Year

< 6 months

Spend : Growth, ROI

IT & Innovation : Australia

Success measured by Cost Reduction & Market Share. (Speed to Market, Increased Revenues)

Drivers: Customers & Competition (AP : Customers & Revenues)

IT supports innovation : 36% of respondents. (AP : 36%)

Business Priorities

Improve productivity via infrastructure12345

Better understand customers

New markets / regionsControl / manage costs

Australia ALL AP

Improve customer serviceBetter partner / channel integrationSupport competitive opportunities

Introduce new products / services

IT business cases

Technology Priorities

1 Migrating to new HW/SW platforms=2=245678

Control / manage costsAlign IT / Business

Meeting users’ expectations

Staffing & recruitmentOrganising / using BI

Managing data

Australia

Communication & collaboration

1 Have applications fit business process better2345678

Improve availability / performance of IT I/FImprove security

Improve data access

Faster applications deployment Lower IT I/F costs

Real-time business performance

Technology Deployment Plans

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Svr VirtRemote Apps Delivery

Cloud AppsBI / PA

Cloud PlatformSocial Business

Mobile BusinessUC

Web 2.0 BusCloud I/FDtp Virt

Cloud BaaSBYOC

Next 12

Next 24

The Next 24 Months

1 Cloud234

Mobile BusinessDesktop Virtualisation

Applications Delivery & Management

ALL AP

BI / PAServer Virtualisation

Mobile Business

5 Web 2.0 / Social Business

4 Unified Communications

Australia

Cloud BI / PA

Mobile Business

Web 2.0 / Social Business

Revenue/Product

Customers

The Drivers

Desktop Virtualisation Cost

0% 20% 40% 60% 80% 100%

Mob Bus

DT Virt

Web 2.0/Soc Bus

Cost reduction Revenue growth

Product/service deployments Customer retention

RADM Cost

Social Business

Internal / External

Using Social

Networks?

Yes (40%)

Internal : 25%

Communication

Customer Support

External 75%

Customer Support

Innovation

Social Business : Integration & Deployment

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

BI / PA

Yes Next 12 months Eventually

24.3%16.3%

Existing enterpriseapplications

Cloud‐based

DIY Platforms

SI/PS Firm

Unsure

Tablets & Smartphones now outship PCs in AP

Ecosystem comprises devices, networks, OS, applications and the Cloud

New business models

Cloud starting to underpin delivery

Mobile BusinessSoftware OS

becoming fragmented

Mobility & Devices : Australia 2010 - 2014

Device YoY 2011/2012 GrowthSmartphones 24%Portable PCs 2%Tablets 22%Desktop PCs -2%

APeJ35%23%45%5%

Source: APJ Client Devices Trackers, 4Q10

5000000

10000000

15000000

20000000

25000000

TabletsPortable PCsSmartphoneDesktop

TabletsQ. Does your organization intend to procure media tablets within the coming year?

Source: APeJ Continuum, 2011 (N=1,633)

Business OS

11.3%12.2%

2010Wintel

Android on ARM

Symbian on ARM

22.4%Wintel

Android on ARM

WinPhone on ARM

Mobile Business Applications : AUS

Source: APeJ UC & Mobility, Dec 2010 (N=576) – multiple responses

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%

Web Conf

Salesforce

ERP/ERM

Vertical

Social Media

CloudQ. Which types of applications do you believe are suitable for your organization to run in a Public

Cloud environment now, in 2011?

Source: APeJ Cloud Computing, April 2011 (N=493)

Cloud Forecast : AUS (& AP) AUSTRALIA 2010 2011 2012 2013 2014 2015Public cloud

AaaS Appls $247 $315 $386 $445 $502 $577PaaS Applications D & D $49 $86 $114 $158 $201 $241IaaS Sys Infra Mgt Software $56 $86 $124 $162 $204 $263IaaS Server services $54 $57 $80 $104 $136 $157IaaS Storage services $37 $40 $56 $72 $95 $109

Subtotal $444 $584 $761 $940 $1,137 $1,346Virtual Private Cloud

IaaS Sys Infra Mgt Software $6 $15 $41 $69 $105 $124IaaS Server services $12 $32 $87 $146 $221 $260IaaS Storage services $12 $29 $79 $132 $200 $235

Subtotal $31 $76 $207 $347 $526 $618Australia TOTAL $475 $660 $968 $1,287 $1,663 $1,964

A Future Business Architecture?

Windows OS

MacOSLinux

Android

iOSBlackberryWindows Phone

Symbian

Smartphone

AndroidLinux

Media Tablet

AndroideReader PMPs

Android

An Example

Fully Virtualized

20k PC fleet, no refresh

Smartphone Laptop, Tablet

Platforms by

Microsoft, Apple,

Google, others

Staff RetentionCosts

THANK YOUTHANK YOU

IDC AustraliaL20, 8 Napier StreetNorth Sydney, NSWAustralia 2060

Tim DillonAVP ResearchAsia Pacificwww.idc.com

T. +61 410 65 9943E. tdillon@idc.com

Technology, Innovation and Future Priorities CIO Survey ... Dillon.pdf · Staffing & recruitment...

Documents