The 7 Duties of Great Software Professionals (Reworked)

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An overview of the things that people should consider when they want to be a professional. From NOOP.NL by Jurgen Appelo

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The 7 Duties of Great Software Professionals

© Jurgen Appelo version 4 www.noop.nl

@jurgenappelo

Jurgen Appelo writer, speaker, entrepreneur... www.jurgenappelo.com

Get my new book for FREE! m30.me/ss

story

For 15 years I failed to leave my mark in this world. Until I started writing...

http://www.flickr.com/photos/mfloryan/sets/72157627519257013/

#ALE2011 unconference http://ale2011.eu/

How do you become a successful worker (whatever it is you do)...

Three maturity levels (for skill)

Shu traditional wisdom, learning fundamentals (apprentice)

Ha detachment, breaking with tradition (journeyman)

Ri transcendence, everything is natural (master)

http://en.wikipedia.org/wiki/Shuhari http://en.wikipedia.org/wiki/Master_craftsman

Six maturity levels (for discipline)

Oblivious “We don’t even know that we’re performing a process.”

Variable “We do whatever we feel like at the moment.”

Routine “We follow our routines (except when we panic).”

Steering “We choose among our routines by the results they produce.”

Anticipating “We establish routines based on our past experiences.”

Congruent “Everyone is involved in improving everything all the time.”

Gerard Weinberg, Quality Software Management: Systems Thinking

http://www.amazon.com/Quality-Software-Management-Systems-Thinking/dp/0932633226/

Competence = maturity in 2 dimensions

In order to be professionals, we grow skills and discipline.

Here’s how...

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

“16 Basic Desires” Acceptance The need for approval

Physical Activity Or exercise

Curiosity The need to think

Power The need for influence of will

Eating The need for food

Romance The need for love and sex

Family The need to raise children

Saving The need to collect

Honor Being loyal to a group

Social Contact The need for friends

Idealism The need for purpose

Status The need for social standing

Independence Being an individual

Tranquility The need to be safe

Order Or stable environments

Vengeance The need to strike back

Steven Reiss. Who Am I? The 16 Basic Desires That Motivate Our Actions and Define Our Personalities. City: Berkley Trade, 2002

“16 Basic Desires” Acceptance The need for approval

Physical Activity Or exercise

Curiosity The need to think

Power The need for influence of will

Eating The need for food

Romance The need for love and sex

Family The need to raise children

Saving The need to collect

Honor Being loyal to a group

Social Contact The need for friends

Idealism The need for purpose

Status The need for social standing

Independence Being an individual

Tranquility The need to be safe

Order Or stable environments

Vengeance The need to strike back

Steven Reiss. Who Am I? The 16 Basic Desires That Motivate Our Actions and Define Our Personalities. City: Berkley Trade, 2002

“9 Basic Desires” Acceptance The need for approval

Curiosity The need to think

Power The need for influence of will

Honor Being loyal to a group

Social Contact The need for friends

Idealism The need for purpose

Status The need for social standing

Independence Being an individual

Order Or stable environments

Steven Reiss. Who Am I? The 16 Basic Desires That Motivate Our Actions and Define Our Personalities. City: Berkley Trade, 2002

“Self-Determination Theory” Acceptance The need for approval

Curiosity The need to think

Power The need for influence of will

Honor Being loyal to a group

Social Contact The need for friends

Idealism The need for purpose

Status The need for social standing

Independence Being an individual

Order Or stable environments

Edward L. Deci and Richard M. Ryan. The Handbook of Self-Determination Research. Rochester: University of Rochester Press, 2004

Competence The need to feel capable

Autonomy The need to choose one’s own actions

Relatedness The need to be socially involved

“Self-Determination Theory” Acceptance The need for approval

Curiosity The need to think

Power The need for influence of will

Honor Being loyal to a group

Social Contact / Relatedness The need for friends

Idealism The need for purpose

Status The need for social standing

Independence / Autonomy Being an individual

Order Or stable environments

Competence The need to feel capable

Edward L. Deci and Richard M. Ryan. The Handbook of Self-Determination Research. Rochester: University of Rochester Press, 2004

10 Intrinsic Desires Acceptance The need for approval

Curiosity The need to think

Power The need for influence of will

Honor Being loyal to a group

Social Contact / Relatedness The need for friends

Idealism The need for purpose

Status The need for social standing

Independence / Autonomy Being an individual

Order Or stable environments

Competence The need to feel capable

“Drive” Acceptance The need for approval

Curiosity The need to think

Power The need for influence of will

Honor Being loyal to a group

Social Contact / Relatedness The need for friends

Idealism / Purpose The need for purpose

Status The need for social standing

Independence / Autonomy Being an individual

Order Or stable environments

Competence / Mastery The need to feel capable

Daniel H. Pink, Drive: The Surprising Truth About What Motivates Us. Riverhead, 2009

10 Intrinsic Desires Acceptance The need for approval

Curiosity The need to think

Power The need for influence of will

Honor Being loyal to a group

Social Contact / Relatedness The need for friends

Idealism / Purpose The need for purpose

Status The need for social standing

Independence / Autonomy Being an individual

Order Or stable environments

Competence / Mastery The need to feel capable

10 Intrinsic Desires

Curiosity The need to think

Honor Being loyal to a group

Acceptance The need for approval

Mastery / Competence The need to feel capable

Power The need for influence of will

Freedom / Independence / Autonomy Being an individual

Relatedness / Social Contact The need for friends

Order Or stable environments

Goal / Idealism / Purpose The need for purpose

Status The need for social standing

Are you aligning your work with your intrinsic motivators

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

Let’s ignore the (subtle) differences for now…

goal

vision mission

objective

intent

target

aim

Goal checklist

specific and understandable

simple and concise

manageable and measurable

memorable and reproducible

attainable and realistic

ambitious and stimulating

actionable and assignable

agreed-upon and committable

relevant and useful

time-bound and time-specific

tangible and real

excitable and igniting

inspiring and visionary

value-based and fundamental

revisitable and assessable

Example 1

As a company, and as individuals, we value integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect. We are committed to our customers and partners and have a passion for technology. We take on big challenges, and pride ourselves on seeing them through. We hold ourselves accountable to our customers, shareholders, partners, and employees by honoring our commitments, providing results, and striving for the highest quality.

Actionable

Ambitious

Inspiring

Measurable

Memorable

Realistic

Relevant

Simple

Tangible

Time-bound

Example 2

Our mission is to organize the world’s information and make it universally accessible and useful.

Actionable

Ambitious

Inspiring

Measurable

Memorable

Realistic

Relevant

Simple

Tangible

Time-bound

https://picasaweb.google.com/114043888000663006020/ALENetworkWorldCafeAtXP2011Results

Consider stories, metaphors, pictures or video

Photo: Dan Pop

And another one

And another one... 8-/

I always have a vision...

www.management30.com

What do you see in your future

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

I read...

About how people think...

About how people learn...

About how people change...

And nobody needs to tell me how, because I self-organize...

Self-organization… a definition

“Self-organization is a process of attraction and repulsion in which the internal organization of a system, normally an open system, increases in complexity without being guided or managed by an outside source.”

http://en.wikipedia.org/wiki/Self-organization

Your career is your own responsibility. Your employer is not your mother.

How have you decided to learn

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

“What You Measure Is What You Get”

or…

“What gets measured gets managed”

(Peter Drucker)

http://www.edpsycinteractive.org/papers/wymiwyg.html

WYMIWYG

Example

perspective

dimension

stic

kies

actions

evals

cycle time

views

1. Time

2. Tools

3. People

4. Value

5. Functionality

6. Quality

7. Process

happy

1.

Emp

loye

e

2.

Team

3.

Org

aniz

atio

n

4.

Cu

sto

mer

5.

Man

ager

6.

Sup

plie

r

7.

Co

mm

un

ity

metrics

targets

incentives

How do you track your growth as a professional

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

Individual competence

“We learned that individual expertise did not distinguish people as high performers. What distinguished high performers were larger and more diversified personal networks.”

Cross, Rob et.al. The Hidden Power of Social Networks. Boston: Harvard Business School Press, 2004

Network across disciplines

http://www.flickr.com/photos/wwworks/

Network across companies

Network across borders

http://alenetwork.eu

How do you diversify your personal network

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

Google

yourself! What do you see?

Are you different? Remarkable?

Do you want to send resumes or quotes?

Do you want to be selling or marketing?

How are you developing your personal brand

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

Three drivers of improvement

Adaptation

Looking backward, reactive, responding to change

Anticipation

Looking forward, proactive, imagining improvement

Exploration

Trying things out, experimentation, experience feedback

Are you improving by adapting, anticipating and experimenting

Motivate Yourself

Direct Yourself

Educate Yourself

Measure Yourself

Connect Yourself

Brand Yourself

Improve Yourself

www.management30.com

http://creativecommons.org/licenses/by-nd/3.0/

This presentation was inspired by the works of many people, and I cannot possibly list them all. Though I did my very best to attribute all authors of texts and images, and to recognize any copyrights, if you think that anything in this presentation should be changed, added or removed, please contact me at jurgen@noop.nl.