Post on 25-Dec-2015
transcript
The Art of Successful Communication: Learning Styles and So Much More!
With Sophia F. Dziegielewski, Ph.D., LCSW
Learning Styles
Different approaches to learning. There is no pure type. Primary learning style is the preferred
style of learning.
In classroom we now often use:
Learner-based learning
Responsibility for learning rests with the student, not the teacher.
Why is it important to know my style?
Your learning style defines how you acquire and process knowledge.
It does not determine how smart you are, only how you trigger development.
Auditory (listen and learn)
Learn from verbal instruction Need phonics (need to understand
what is spoken) Write lightly and not always legible Talk while they write Remember names but easily forget
faces
Auditory Learners
Easily distracted by noise outside of the speaker or presentation
Games and pictures can be perceived as un-necessary and distracting
Auditory Learner: It started with hello
Think about when you met that special someone.
What stays with you?
For me, it started With Hello
Visual (see, write and learn)
Facial expressions are central Need to connect with the other
person Uses color and often remembers
things by the colors Often remember faces but not names Vivid imaginations
How do you remember things?
Describe the day J. F.K. died. Where were you when you heard about
the twin towers on 9/11. Describe an event that really touched
your life?
Something that brought you pleasure and something that brought you pain.
Kinesthetic (whole body learning) or Tactile Learners (fine motor learning)
Learn by doing, experiential learners
Love to practice tasks, role plays Poor spellers Doesn't always hear things well
*All children are kinesthetic learners till around age six
Kinesthetic or Tactile Learners
Touch is critical Love games and simulation exercises Impulsive Want to address most things on a
physical basis Does not want to talk rather wants to
act
Example 1:
Social Workers
are the bridge between
the person and
the environment.
Back in classroom Teaching example
ProcessWhich did you like better? Explanation/Exercise 1 or 2Why do you think you liked one exercise better than the other?
Which example
did you feel was most helpful?
Which example
did others feel was most helpful?
Lessons learned: How do the changes we encounter affect our learning styles? Hearing Impairment Vision Impairment
Mature Adult Learners
Tend to be Self-directed
Have a rich reservoir of experience
Intrinsic need to know or understand something
Take an active role
Try new things Pick things that
interest you
Therapy in Action:Stand-up and Smile at the Ceiling
Maximizing learning.
Using all three learning styles to engage my client.
Learning to find humor in what we do and how others see us.
INCORPORATING ADULT LEARNING PRINCIPLES: LISTENING AND
LEARNING
Listening involves: understanding and manipulating the sender, message and receiver.
ENVIRONMENT
Be aware of the physical environment for listening (e.g., distractions, where you sit, how you sit, can you see or hear audiovisuals)
SENDER
Identify speakers and allow yourself to connect
MESSAGE
Identify what the message is and relate it directly to your own experience if possible
RECEIVER
Identify receiver emotional barriers to listening and learning
Public
Private
BlindSpot
InnerJungle
Johari Window
Feedback
Known to self Unknown to self
Knownto others
Unknownto others
Adapted from P. Hersey, K.H. Blancard & D.E. Johnson (1996). Management of Organizational Behavior: Utilizing human resources. 7th Edition. p. 308
Disclosure
Summarization
Individual Therapy Group Therapy Individual Communication Group Communication Teaching Homework
Using Self-Disclosure: It is not about you!
Open lines of communication are not about you. It means listening to others.
MAXIMIZING THE LEARNING ENVIRONMENT
Involves feedback and action upon the feedback
Learning is best when it concrete, structured and applied
Recognizing cultural aspects and awareness of differences
Education and objectivity, when the personal and professional cross paths
Sympathy vs. empathy Always build rapport and seek
participation
Top Ten for Successful Communication!
1. Know your strengths, weaknesses, feelings and values.
2. Identify these same factors in others, regardless of whether you agree.
3. Know where your "habit roots" or "expectations" came from.
Know Yourself and Others
4. Become comfortable with the thought of being alone.
5. Recognize and clear up confusing words in conversations that improve communication.
6. Find someone to talk things over with.
7. Rehearse different ways of saying yes and no.
MAXIMIZING THE LEARNING ENVIRONMENT
8. Be aware of the preferred learning style of the those you want to communicate with.
9. Incorporate adult learning principles that can maximize understanding taking into account -hearing and vision.
10. Summarization and never catastrophize!
So What Style Are YOU?Make the most of your communications and NEVER burn that candle on both ends!
Enjoy the Day!