The Best Ways to Improve Your SaaS Onboarding Process

Post on 08-May-2015

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description

Onboarding optimization, when taken seriously, is a multi-faceted operation that lasts for months. Some thoughts on how to optimize the process and make it more effective.

transcript

The Best Ways to

Improve Your SaaS Onboarding Optimization Process

by iridize (background image source)

iridize.com

A well designed SaaS onboarding

process will ensure that customers

learn, adopt, and continue to use the

platform long after the initial sale.

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Think of it as turning

the usual user adoption

process into a natural

learning experience.

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There is a science

to effective user

onboarding, and the

first rule of it: plan

for the long haul.

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Identify the

bottlenecks that

need tweaking, in

terms of UX or the

workflow.

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Don’t be tempted to

go for lean training

solutions – there is no

replacement for

thorough, professional

training, on any

software.

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Make sure information is available

and easily accessible. This also goes

for info on new features, guides, FAQ

and knowledgebase solutions.

Why Iridize Mobile? We Hope That Was Helpful!

Read more about onboarding solutions at blog.iridize.com Or request a demo at contact@iridize.com

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