The capacity for innovation: Jim Peters, Chief Technology Officer, SITA

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With air transport looking ahead to major growth in passenger numbers, what needs to be done to tackle the challenges of capacity? How can tomorrow’s industry be more agile? How might the industry best embrace the end-to-end, proactive and intuitive capabilities of so-called self-service 2.0, as well as better ways of adapting to irregular operations with predictive analytics and A-CDM? And what developments will we see in air transport’s application of tablets and mobile devices, along with wearable computing use by agents? www.sita.aero/surveys The capacity for innovation - tomorrow's airport experience: Jim Peters, Chief Technology Officer, SITA

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JIM PETERS

Chief Technology Officer,

SITA

AT THE AIRPORT: THE DIGITAL TRAVELER AND

DIGITAL WORKER

WearablesHigh-Speed WIFI

And WirelessTablets

Smartphones

WEARABLE COMPUTING – GOOGLE GLASS

• Currently developing applications to read flight, passenger & bag tag

information on Google Glass

SIXTH SENSE | VIRGIN ATLANTIC TRIAL

2012 Air Transport IT Summit4

WEARABLE COMPUTING – BIOMETRIC

AUTHENTICATION

• The Nymi – based on your Cardiac rhythm signature

PROXIMITY-BASED SERVICES

Apple iBeacons

Qualcomm

PayPal Beacon

SticknFind

An app is required

Beacons are opt-in. Users must have an app installed and bluetooth enabled.

An app must know to search for its beacons. Not any beacons but beacons that are known to it.

The physical world becomes digital

COMMON USE. REGISTER AIRPORT BEACONS AT…

www.developer.aero/beaconregistry

Reduce cost & complexity of deployment

Introduce standard beacon types and data definition

to encourage reuse

Provide a simple to use API to discover beacons and

get meta-data about beacons

Provide tools to airport operators and beacon owners

to visualize and track beacons

Be vendor agnostic; the service should work with beacons

from any vendor

IN COLLABORATION WITH ACI & IATA: SITA AIMS TO PROMOTE BEACON USE IN THE INDUSTRY

Technology research and incubation for the

Air Transport Industry

DISCLAIMER

Any use, republication or redistribution of this content is

expressly prohibited without the prior written consent of the

Author. Permission to copy and reproduce content may be

granted by the author, at their discretion, and by request only.

Source: presentation of Jim Peters, SITA at the 2014 SITA

Air Transport IT Summit, Brussels.

2014 Air Transport IT Summit