The Culture CrunchHyon S Chu Data ScientistSteven Huang Strategist

www.cultureamp.com

Culture Amp The powerfully simple platform for employee feedback and analytics.

We encourage organizational feedback loops that build and sustain culture.

Culture is one of the few sustainablebusiness advantages.

Source: Kotter and Heskett, Corporate Culture and Performance

The difference in results over an eleven year period between… cultures (that) highly value employees, customers, and owners and… encourage leadership from everyone in the firm.

EngagementThe level of connection, motivation, and commitmenta person feels for the place they work.

Engagement and Culture?

Employee engagement factors

Organizational culture factors

Overall Engagement by Funding Stage

The Crunch

We looked at tech companies from Funding to Exit:

• 71,000+ respondents

• 187 companies

• 50+ organizational factors

1. What does the data say about commonly held beliefs of tech companies?

2. What are the challenges tech companies face at different stages of VC funding?

3. How do we mitigate the challenges from impacting overall culture?

Methodology

Early StageSeries A and Earlier

The prototypical “startup”

Simultaneously, early stage companies report the highest satisfaction with their compensation.

Early StageSeries A and Earlier

Total compensation (base salary + any bonuses + benefits+ equity) is fair relative to similar roles at other companies.

Pay is a psychological symbol, and the meaning of money is largely subjective -HBR

Series B Confident, but painful, transition period.Engagement hurt by confusion on job roles and responsibilities.

Series C Series C employee engagement is amongst lowest. Coincides with acting on innovation and talent management.

This can be a frustrating period for people who want to make a serious difference at the company.

Series C

Late Series is a time of highest company confidence.

Late StagePost C Funding

Late stage companies focus on reducing risk and running the company by metrics.

Late StagePost C Funding

Companies that have gone IPO have the most issues with people enablement.

IPO

Combining cultures is hard. Really hard.

Acquisitions

Lowest Engagement overall. But a remit to be innovative.

Probably purchased to fill a tech/skills gapor potential.

Acquisitions

Summary • Engagement is tied to the level of self-determination a person feels at their work. As a measure of cultural health, it tends to decrease over time (the Crunch)

• Be aware of your current stage of maturity, and carefully choose your areas of focus

• In times of transition, measure how your employees feel.

• Confidence in leadership and the company can be a stabilizing force

• Through growth, support and foster innovation as you stabilize for IPO

Culture is how we communicate, forge our destinies and transmit traditions— Robert F. Murphy

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hello@cultureamp.comwww.cultureamp.comwww.culturexnumbers.com

Hyon S Chuhyon@cultureamp.com

Steven Huangstevenh@cultureamp.com

DNA of a Culture First CompanySees a world that others can’t

Builds on a promise

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