Post on 06-Aug-2015
transcript
The Definitive Guide to Evaluating Colocation Providers
2 CONFIDENTIAL & PROPRIETARY
What is Colocation?
Colocation is a service provided within a data center facility where some combination of space, uninterrupted power, physical security and network bandwidth can be rented by multiple retail customers.
COLOCATION
#Colocation
3 CONFIDENTIAL & PROPRIETARY
How Will Colocation Benefit My Business?
SCALABILITY • Add space, power & connectivity on-demand • Upgrade in-place with high power density capabilities • Meet bandwidth capacity demands via multiple / diverse
carrier options
CONTINUITY • Concurrently maintainable N+1 designs yield maximum
power availability • Tier III+ by Uptime Institute standard
SECURITY & COMPLIANCE • 24/7 security staff • Video surveillance • Audited facilities with multiple certifications:
AICPA SOC 2 Type II, HIPAA, PCI
#Colocation
4 CONFIDENTIAL & PROPRIETARY
DENSITY
HYBRID DESIGNS
ECOSYSTEMS
EFFICIENCY
COMPLIANCE
What’s New in Colocation?
#Colocation
5 CONFIDENTIAL & PROPRIETARY
Market Divisions
WH
OLE
SALE
R
ETAIL
#Colocation
6 CONFIDENTIAL & PROPRIETARY
• Geography • Power Density Capabilities • Resiliency • Service Level Commitments • Connectivity • Security • Support • Amenities
What Factors Should I Consider?
BUYING CRITERIA
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7 CONFIDENTIAL & PROPRIETARY
Buying Criteria: Is Location Really Everything?
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8 CONFIDENTIAL & PROPRIETARY
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18
16
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8
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2000 ’04 ’06 ’08 ’10 ’12 ’14 ’16 ’02
Pow
er R
equi
rem
ent P
er
Foot
prin
t (kW
)
Year
20+
Buying Criteria: Power Density
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9 CONFIDENTIAL & PROPRIETARY
“TIER III” DESIGN: CONCURRENT MAINTAINABILITY
Fully-redundant system, “N+1 with concurrently maintainability”
Construction costs
$1000/sq.ft.
Expected annual IT downtime (not just data center downtime!)
1.6 hours
VERY LOW HIGH
Power/Mechanical distribution paths
Fault tolerance
YES
Susceptibility to downtime during maintenance?
System/Path compartmentalization
2 (1 active,1 alternate)
Buying Criteria: Resiliency
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10 CONFIDENTIAL & PROPRIETARY
• A Service Level Agreement (SLA) is your only recourse for a failure in service delivery
• A SLA also commits vendor support
response and other important performance commitments
Buying Criteria: Service Level Agreements
#Colocation
11 CONFIDENTIAL & PROPRIETARY
• Connectivity plays heavily to application performance and availability
• Carrier neutral colocation facilities offer multiple provider options, route optimization and fault tolerance
• Interconnectivity to cloud providers and other ecosystem offerings can improve performance, enhance security and reduce costs
Buying Criteria: Connectivity
CONNECTIVITY
#Colocation
12 CONFIDENTIAL & PROPRIETARY
Facility should have some or all of the following (based on your priority):
Buying Criteria: Security
• Secure loading dock area • Biometric locking mechanisms • Man-traps with weight sensors • Video monitoring with archival • Access logs • Password or credential-protected
access to all physical locations and online systems
SECURITY
#Colocation
13 CONFIDENTIAL & PROPRIETARY
• Technical resources
available 24/7 • Online tools for monitoring
and management • Account support for any
need by phone, email or online
Buying Criteria: Support
SUPPORT
#Colocation
14 CONFIDENTIAL & PROPRIETARY
Comfort & Convenience
Buying Criteria: Amenities
• Furnished conference rooms and meeting spaces
• Technical work space and burn-in areas
• Lounge space with entertainment options
• Vending options
AMENITIES
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15 CONFIDENTIAL & PROPRIETARY
CABINET
SQUARE FT
kW
What are the Space Pricing Options?
#Colocation
16 CONFIDENTIAL & PROPRIETARY
What are the Power Pricing Options?
Per Circuit (Flat Rate) Power Billing
Allocated kW Billing
Metered Power (Usage Based) Billing
#Colocation
17 CONFIDENTIAL & PROPRIETARY
How is Colocation Priced?
Space < 20 cab 20-50 cabs 50+ cabs
Power > 50 kW 50 kW 100 kW
Space Per cab or per square feet
Per cab or per square feet Per kW
Power Flat-rate circuit Per kW Metered power
Retail Wholo Wholesale
Requirement
Solution
#Colocation
18 CONFIDENTIAL & PROPRIETARY
Colocation Buyer’s Checklist
Space How many cabinets or racks do you require to hold your equipment? Power/Density
How much power (in kW) do you require for each cabinet or rack? How do you see that changing over time?
Location What are your location requirements in terms of convenience or disaster mitigation?
Resiliency How resilient is the power delivery design of the facility? How insulated is the facility from disasters?
Security What security policies / systems are in place and what access control measures exist?
Connectivity Is the facility carrier-neutral? Are there sufficient options? Ecosystems?
Scalability Does the provider have sufficient excess space/power capacity? Can they support density?
Hybrid Services
Is there direct access to cloud solutions that can be blended with your colocation footprint?
Service Levels What level of availability is committed? Do they offer proactive credits?
Compliance Is the facility audited? If so, how often? Can you get a copy of the report(s)?
Cost Does the facility offer the right combination of price/performance for your needs?
Support Is support available 24/7? What access options exist and what is the response time?
Amenities Does the facility have the amenities that your technical team requires? Efficiency
What standards does the provider adhere to? What certifications has it attained? (LEED, EnergyStar, etc.)
#Colocation
#Colocation