The Digital Age: How Clinical Software Tools are transforming the patient experience in healthcare'

transcript

How clinical software tools are transforming the

patient experience in healthcare

Presented by Katrina Otto,

Train IT Medical

@trainitmedical

The Digital Age:

Transforming reception

CommunicationTools

Practice EfficiencyTools

Sharing medical records

Data Integrity

Clinical Data Quality Tools

Sharing of informationImproved Data Quality

Patient Engagement Improved patient outcomes

More efficient practices

Seeking:

What are our options?

Tools1st Available

Docbook

Doc Appointments

Appointuit

Ozdocs online

Clinic Connect

Healthsite

Health Engine

Hotdoc

Nethealth

Medical Channel

Healthshare

Real Time Health

Whitecoat

Health Direct

Canning Tool

Pen CAT

Doctors Control Panel

MedicalDirector Insights

Jayex Kiosk

ERX Express

Medisecure DrShop

Jayex Integrated Kiosk

Patient self check-in

Did You Know?

www.trainitmedical.com.au

73%of self-check-in patients

identified incorrect demographic information

in their patient record

13 languages

spoken in one Melbourne

medical practice

Transforming how we communicate

51languagesvia kiosk

Transforming

patient interaction

tripadvisorfor medical practices

Survey found that 88% of consumers trust online

reviews as much as personal recommendations.

“If you’re in Sydney – go find Dr Rick Wilcox at South Coogee, he’s the best doc here for this”

Surfer blog site

70%of people are comfortable communicating with their

doctors electronically (SMS, email, telehealth)

Online Appointments

It's about connecting & convenience

Mobile Technology

& patient education

“If I leave the room during a consultation whenI return the patient has more questions because they’ve googled what I’ve said

while I’ve been gone”GP

Patients Dr Google

“I have to de-Dr Google my patients” Dr George Forgan-Smith

GoShare HealthcareReal Time Health

Patient Education Screens

Practice Communication + Patient Education- Tonic -

Canning Tool

Grhanite

Pen CAT4 + TopBar

Doctors Control Panel

Data Integrity & Population Health

‘Quality’/Analytics

• Identify

Doctors Control Panel (DCP)

Sharing /Collaboration Tools

Preventive health campaigns

Online Consultations

Secure SMS & Email

Results via secure portal

It is a new era

The world hates change

yet it is the only thing that has

brought progress.”

Charles F Kettering

To the cloud and beyond!

MediRecordsClinic to CloudClaydata Putty

Patient HandheldCentral Repository

Cloud based P

Patient shares record P

Integrated telehealth P

Online Payments P

Innovative

“Patients love that Tyro terminal” RN

Tyro changed our world!

IMAGINEBook appointment

Self check-in Update own details

Pay onlineTrack health spend

Order scriptsReceive results

Communicate with clinicBook teleconsult

All on your handheld device:

Questions?

Imagine: a lifelong electronic health record

Let’s continue the conversation. Connect with me:

Katrina Otto, Train IT Medical

katrina@trainitmedical.com.au

Twitter: trainitmedical

Facebook: trainitmedical

www.trainitmedical.com.auFor free practice resourcesBlog posts & more info