The Emotional Foundations of the 5 Practices

Chris Nel

AwarenessThe ability to candidly identify and acknowledge both

the opportunities and threats we face.

LearningThe ability to benefit from the

experience of trying to adapt.

LeadershipThe ability to inspire others to

want to make the adaptation.

Make the Connection !

•Teach

•Connect

•Liberate

Make the Connection !

•Teach

•Connect !

•Liberate

InstinctsInstincts

AspirationsAspirations

FeelingsFeelings

ExperiencesExperiences

ValuesValues

BeliefsBeliefs

Invis

ible

Visib

le

Observed Leadership

The decisions we are making …

• MTW - What is right and wrong in this situation?

• ISV - What do I really care about?

• CTP - What needs to change?

• EOA - What do people need from me?

• ETH - What makes recognition meaningful for this person?

For each practice in turn …

• Explore what’s under the surface.

• Clarify beliefs & explore competing commitments.

• Survey context for each Practice

• Rehearse belief appropriate responses.

• Review behaviours displayed during practice.

• Re-aligning to beliefs.

• Repeat!

Have a go …

Delivering an Inspire a Shared Vision Session for

Inspiration and ImpactTerence Yeung, Certified Master

Frequency of Leaders using The Five Practices (Rated by their Direct Reports)

50

49

48

47

46

45

44

43

42

41

40

GLOBAL

MODEL THE WAY INSPIRE A SHARED VISION CHALLENGE THE PROCESS ENABLE OTHERS TO ACT ENCOURAGE THE HEART

Reassessment Overview (by Practices)

41.940.2

4244.3

42.344.1

42.643.8

46.2

43.3

30

35

40

45

50

Model theWay

Inspire aSharedVision

ChallengeThe Process

EnableOthers to

Act

Encouragethe Heart

Dec-17

Apr-19

Tip #1

Make it Relevant

Vision – What can you think of ?

Mostly from mid to senior

managers or when their

senior leaders are absent

Mostly from senior leaders

or when senior leaders are

present

Terence Yeung

Company Vision

Company Non-Top

Management

Technique

Terence Yeung

• What is the purpose of having a vision?Purpose

• Who should be the key target audience of the vision?Audience

• Who should take ownership of the vision?Owner

Purpose of Having a Vision

1. Direction

2. Motivation

Terence Yeung

Key Audience of a Vision

Who should have a Vision?

Terence Yeung

Every Leader

– Owner of Team Vision

Tip #2

Two-Level Approach

Two-Level Approach

Terence Yeung

Company / Your Boss

Vision

Your Team Vision

Sub1 Sub2Sub X Career Vision

Sub X Personal

Vision

Team A Vision

Team B Vision

Top-Down

Approach

Bottom-up

Approach

Bottom-up Approach Example

Terence YeungCareerVision

PersonalVision

Key Considerations in Creating Personal and Career Vision

Terence Yeung

• You are willing to take extra effort

• Worry about the “how” later

• Does not have to be related to your current company

Tip #3

Make a Contrast

Create Memorable Images

Terence Yeung

Tuva

Tuva – A place for Aurora

Terence Yeung

Tuva – Beautiful Scenery

Tuva – Historical and Cultural Heritage

Terence Yeung

Por-Bajin -

The palace of

steppe

Tuva – Friendly People

Terence Yeung

Throat Singing Crossroads' of

Religion

Indians with European

Features

Recap: 3 Tips

1. Make it Relevant

2. Two-Level Approach

3. Make a Contrast

Questions?

Thank You

The Essential Ingredient of Leadership is….

….Followership!

Steve SkarkePresident06.12.19

Leadership Defined:

“Leadership is the art of mobilizing others to want to struggle for shared aspirations.” —Jim Kouzes and Barry Posner

• The Leadership Challenge, 6th Ed.

“Leadership is the art of mobilizing others to want to struggle for shared aspirations.” —Jim Kouzes and Barry Posner

The Leadership Challenge, Third Ed.

Manager

Direct Reports

Peers

???

Follwership Defined:

“Followership is the willingness to cooperate in working toward the accomplishment of the group mission, to demonstrate a high degree of teamwork and to build cohesion among the group. “

Foster collaboration by building trust and facilitating relationships.

Characteristics of Admired Leaders

16% Ambitious

35% Broad-minded

22% Caring

68% Competent

25% Cooperative

25% Courageous

34% Dependable

25% Determined

39% Fair-minded

71% Forward-looking

89% Honest

17% Imaginative

4% Independent

69% Inspiring

48% Intelligent

18% Loyal

15% Mature

10% Self-controlled

36% Straightforward

35% Supportive

Characteristics of Admired Leaders

16% Ambitious

35% Broad-minded

22% Caring

68% Competent

25% Cooperative

25% Courageous

34% Dependable

25% Determined

39% Fair-minded

71% Forward-looking

89% Honest

17% Imaginative

4% Independent

69% Inspiring

48% Intelligent

18% Loyal

15% Mature

10% Self-controlled

36% Straightforward

35% Supportive

Q. What are the characteristics of effective followers?

Traits of “Good Followers”

• Personality

• Communication Skills

• Cooperative / Dependable / Team Player

• Dedicated / Loyal

• Persistent / Patient

• Honest / Trustworthy

• Prepared

SupportShared

Values!!

Independent, Critical Thinking, Useful Feedback

Dependent, Uncritical Thinking, No Useful Feedback

Pas

sive

, Dis

en

gage

d

Active

, Engage

d

(Robert Kelley, 2008)

Pragmatic Survivor

Sheep(le)Yes Men(& Women)

Alienated Followers

Effective Followers

The Ideal Team Player

TLC 6th Edition… page 28

“You earn leadership from the people you aspire to lead.

People choose on a daily basis, whether they are going to follow and commit completely their talents, time, and energy.

In the end, leaders don’t decide who leads, followers do.”

Jim & Barry

Questions?

Thank You

Alan Lyme, CMIT, LISW

Director of Training

Phoenix Center, Greenville, SC, USA

VIDEO GUMBO: A FEW OF YOUR FAVORITE THINGS!

My why….Dylan, 4Benjamin, 7

How do I do it?

• Many choices in software, I chose Applian

https://applian.com

How can you access the ingredients?

https://www.dropbox.com/home/2019%20TLC%20Summit%20Video%20Gumbo

From Denise McDonaldMIke Evans "Exemplary Leaders Model the Way" - Model the Way https://www.youtube.com/watch?v=1wsuWY9ya5Q (2.59)

From Stephen HoelLeadership Lessons from the Shirtless Dancing Guy https://www.youtube.com/watch?v=hO8MwBZl-Vc (3.00)

Uber ad Moving forward – Thanks to Kirsten Abbot-West https://www.youtube.com/watch?v=WMZyw5lPKgE (1.00)

Jonathan Fanning "Walt Disney - VISION communicated and delivered" -https://www.youtube.com/watch?v=6qULPgv5JjE (2.21)

Michael Abrashoff: Focusing on What’s Important – Enable Others to Act and Challenge the Processhttps://www.youtube.com/watch?v=w1TPWO8mkIc (3.55)

Lead India - The Tree - All Five Practiceshttps://www.youtube.com/watch?v=GPeeZ6viNgY (2.32)

Ben Zander TED Talk clip – The benefit of practicehttps://www.youtube.com/watch?v=r9LCwI5iErE (20.43, three minute clip on DropBox)

Cat herding:https://www.youtube.com/watch?v=m_MaJDK3VNE (1.02)

Oak Park High School: Teachers Tell Students How Special They Are - Encourage the Heart https://www.youtube.com/watch?v=UFLzjl9OZm4 (6.39)

An Epic Sunday Run/Public Display of Affection – Encourage the Hearthttps://www.youtube.com/watch?v=t-XZhWpd6J8 (3.20)

Starbucks Upstanders series – Thanks to Sean Kong. Every video seems to exemplify all Five Practices!

Knives, Fire, and Opportunity

https://www.youtube.com/watch?v=LK6mHvv8jJQ&list=PLLt7Vrrx9E2CXG-

sshV3rVoaa2DZ89QzF&index=2 (6.27)

Saving Middletown, Ohio

https://www.youtube.com/watch?v=bxnMC7_M0Uc&list=PLLt7Vrrx9E2CXG-

sshV3rVoaa2DZ89QzF&index=10 (5.00)

Thanks to Tom and Renee: Chad Pregracke - All Five Practices

https://www.youtube.com/watch?v=GIi6LANUYVs (1.41)

https://www.youtube.com/watch?v=yop9nTeqyQ0 (7.12)

And finally, with thanks to Tom Pearce and Renee Harness, one of my personal favorites, Amy Savage’s son Tariku demonstrates all Five Practiceshttps://vimeo.com/290379675 (7.24)

To donate to Tariku’s vision please go to:https://my.charitywater.org/donate.

Special thanks to Deb Calvert for her generosity with her library of clips:

Deb Calvert sent a treasure trove!This playlist is Deb giving mini lessons from the book (Stop Selling and Start Leading) and referencing leadership practices/behaviors:https://www.youtube.com/playlist?list=PLEgWQmem2DxXqz9rve-dt8h73gNCHiM5L

This playlist is animated shorts about the 10 commitment statements and how they show up in sales (or how buyers wish they showed up!):https://www.youtube.com/playlist?list=PLEgWQmem2DxUlG94IqqGf00U8oo6WKCTW

This playlist has videos about people featured in the book (Stop Selling and Start Leading) and how they used The Five Practices in selling:https://www.youtube.com/playlist?list=PLEgWQmem2DxV8yhwgxz3a665wAtOaz21M

Let’s have a taste, shall we?

Questions??

Thank You!