the essential elements ofweb application design robert hoekman, jr.

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1Understand users, then ignore them.

2Build only what’s absolutely necessary.

3Support the user’s mental model

4Turn beginners into intermediates.Immediately.

5Prevent errors.(And handle the rest gracefully.)

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6Design for uniformity, consistency,and meaning.

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7Reduce, reduce, reduce.(And refine.)

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the essential elements ofweb application design robert hoekman, jr.

images and video courtesy of iStockPhoto