…of  Engagement,  Work,  Training  &  Learning  

By  Andrew  Han  

THE  FUTURE  

10 years ago, there were

NO SOCIAL NETWORKS

10 years before that, we didn’t have

The Web

@  

Our people may have to retrain and retool …. We may even have to rethink

THE WORLD  

What is the

Future of Work?

By  the  way,  this  is  a  real  office  

the Future of Work is

INNOVATION

THE FUTURE It’s all about

WORK, TRAIN & LEARN, ENGAGEMENT

Re-Imagination of

WORK

Computing Devices

Then  

Desktops,  Laptops    

Now  

Tablets,  Smartphones  

Note Taking Then  

Pen  &  Paper    

Now  

Digital  Ops  Journal  

Evernote,  Google  Docs    Always  synced,  mul/-­‐device  

Picture,  audio  enabled,  Searchable  

Books, Reports, Proposals, Journals Then  

Paper,  Powerpoint  Hard  to  edit,  collaborate,  share    

Now  

Flipboard,  apps  on  mobile  devices  Discovery  of  ideas  through  experts  

Instant  on  demand  streaming  Edit,  upload,  share  any  /me,  place    

Content Sharing Then  

Email,  Paper  and  Files  Slow,  laggy  and  1  to  1.    

Now  

Flipboard-­‐like  apps  on  M-­‐devices  Instant  Alerts,  Sharing  ideas  immediately,  

many  to  many  

Communication Then  Dedicated  Devices,  Limited  FuncPons  

And  Range  

   

Now  

Whatsapp,  TwiQer,  RSS  feeds    

MSN  messanger,  FaceTime,  Skype  

Collaboration Then  MeePngs,  Whiteboards,  Conferences  

   

Now  

Enterprise  CollaboraPon  soTware  Salesforce,  Jive,  Atlassian  –  Virtual  

Working  Grps/Data  Sharing/Instant  Msgs  

End-user devices Then  Feature  Phones  

Pressing  and  Punching    

Now  

GeXng  SMALLER  &  smarter  

                                               TacPle  Experience  

Business Analytic tools will assist planners in exploiting data, determine trends and

detect anomalies.

Re-Imagination of

TRAINING & LEARNING

Learning Then  

Classroom  based  

InstrucPonal  Texts,  Books,  Papers  …  

Now  

Learn  Anywhere,  Everywhere  CommuniPes  

Navigation Then  

Maps  and  Compass  …  

And  a  lot  of  luck!  

Now  

Military  Grade  GPS  for  only  US$3.99  

Developed  by  US  Army  Captain  

Re-Imagination of

ENGAGEMENT

Channels Then  

Linear  Programming  /  Pre  

Defined  Channels  /  LiQle    Control  over  Content    

Now  

Facebook  Youtube  Flickr  TwiQer    Real/me,  User-­‐reviews,  Save  for  later    

Click  and  Comment,  Recommenda/ons    

TV Then  

Linear  Programming  /  Pre  

Defined  Channels  /  LiQle    Control  over  Content    

Now  

Youtube  Channels  -­‐    On-­‐demand  ,  Personalised  content  on  any    

Screen    

News + Information Flow Then  

Delayed,  Dedicated  Reporters  

Regional  or  NaPonal  Reach    

Now  

Real-­‐Pme,  CiPzen  ReporPng  via  

Mobile  Devices,  Global  Reach  

“How do we design a support system to help

ground-up ideas become

reality?”

“It’s all about pro-active Prototyping

and Productisation”

A high-level sponsor to provide guidance

Governor

Innovative teams are the champions to execute the POCs and actual project execution if prototype works

Innovators

An internal management team provide insight, expert advisory services, infrastructure and resources to help Innovative teams to conduct POCs

Providers

Volunteer or selected group of users who selected to trial the prototype

Identify any major issues Quantify their experience and Ultimately improve the prototype.

Adopters

“SO WHY SHOULD U CONSIDER

THIS?”

Because in the future

“SO ARE U CONSIDERING

THIS?”

THANK YOU

Pictures/Sources/Acknowledgements:

•  The Internet

• Mary Meeker – KPCB Internet Trends 2012 •  The Future of Work