The Heart of Team Coaching

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Peter BlockSeptember 6, 2016

Team Coaching =

Creating choices people don’t know they have.

Helping people contract with each other towards the same goal.

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What are the questions that move people in this direction?

What do you want from each other?What are you doing to contribute to the problem?

What do you want to say No to?What is working for us?

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Outcomes• Contact before content• Increase demand for service• Deal with resistance and difficult people• Get at the root cause of issues and lead

to improved and sustainable solutions• Being more confident in navigating the

emotional parts of coaching with teams

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Requirements• Behave authentically• Exchange wants• Name resistance• Give Support

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Contracting is DecisiveMore critical than any model or diagnostic skill.

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Coaching with Team Keys

• Knowing that the presenting problem is not the real issue

• What people want from each other is the essence

• Obstacles aimed your way have nothing to do with you

• Hold the possibility of NO• Gifts more powerful than needs and

deficiencies

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Resistance is Essentialto Creating Commitment

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Empathy outweighs reason.There is nothing to argue about.Resistance is the normal reluctance to yield control.

What they want to control is their story about the situation.cc: Waag Society - https://www.flickr.com/photos/8411599@N05

In the end, do you want to be right or work something out?

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Partner not Parent

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You are not there to judge or be right.Fundamental question is: what is each person's contribution to the problem?

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Steps• Notice what is occurring• Seek the underlying concern• Name what you notice happening• Silence and eye contact if you are in

the room• Support the expression of the concern

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The Relationship is the Point.Stop being Helpful.

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Peter Block866-770-2227/513-524-2227administrator@designedlearning.com

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