Post on 25-Dec-2015
transcript
The importance of methods
Peter Johnson
Knowledge, Innovation, Standards and Skills
British Computer Society
5 April 2006
Slide number 2 2
Agenda
Methods PRINCE2™, MSP, M_o_R® ITIL® OGC Gateway™
OGC and the standards bodies
Others Portfolio, Programme and Project Management Maturity Model Successful Delivery Toolkit Recent Research
Slide number 3 3
PRINCE2™
Projects in a Controlled Environment Business Case driven Stage Assessments of Quality, Plans, Risks, and Business
Case
8 Processes
8 Components
3 Techniques Product-based Planning Change Control Quality Review
The PRINCE2 Cityscape logo ™ is a Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office
PRINCE2 ™ is a Trade Mark of the Office of Government Commerce
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Managing Successful Programmes
Vision (Business) led ‘method’ for a portfolio of projects and activities that are coordinated and managed as a unit such that they achieve outcomes and realise benefits.
SRO – ‘vision’ Programme Manager ‘blueprint’ Business Change Manager ‘ benefit profile’
Principles Organisation/Leadership Benefits Management Stakeholder Management / Communications Risk Management / Issue Resolution Programme Planning and Control Business Case Management Quality Management
The MSP Spheres logo ™ is a Trade Mark of the Office of Government Commerce
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Management of Risk (M_o_R®)
Routemap with approaches, checklists and pointers to more detailed sources of advice
Principles Risk at Strategic, Programme, Project and Operational Levels Tools and Techniques
– Healthchecks– Risk Categories– Risk Evaluation– Procurement and legal considerations– Business Continuity– Safety and Security– Other Tools– Lessons Learned– Key Documents
M_o_R ® is a Registered Trade Mark and a Registered Community Trade Mark of the Office of Government Commerce
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PPM Testimonials
Public Sector 2005 Delivery Awards
– Shortlist APM Awards 2005
– Manchester Method ODPM e-capacity building Local authorities …..
Private sector Vodafone Barclays Sun Microsystems Port of Rotterdam MV2
Project …..
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ITIL®
IT Infrastructure Library® Planning to Implement SM The Business Perspective Service Management
– Service Support
– Service Delivery ICT Infrastructure
Management Security Management Application Management Software Asset Management
Refresh: New Scope - Lifecycle Service Strategies Service Design Service Introduction Service Operation Continuous Service
Improvement
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office
IT Infrastructure Library ® is a Registered Trade Mark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce
The Best Practice logo ™ is a Trade Mark of the Office of Government Commerce
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How have they grown? - Exams
2002
PRINCE2 Practitioner ~ 7000
MSP Practitioner ~ 400
ITIL Foundation ~ 25000
ITIL Practitioner ~ 500
ITIL Manager ~ 1500
2005
MSP Practitioner ~ 28000
MSP Practitioner ~ 2000
ITIL Foundation ~ 90000
ITIL Practitioner ~ 3000
ITIL Manager ~ 4000
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OGC Gateway™
For acquisition programmes and procurement projects in civil central government
examines programme/project at critical life cycle stages provides assurance for successful progress to next stage based on well proven techniques that lead to:
– more effective delivery of benefits – more predictable costs and outcomes
Designed for:– procured services including frameworks– property/construction– IT- enabled business change.
“OGC Gateway™ is a Trade Mark of the Office of Government Commerce”.
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OGC and the standards bodies
APM– APM BoK Version 5 consultation and review
PMI– Program and portfolio standards review
SFIA and BCS/ISEB– SFIA Version 3 Project Board (inc eGU liaison)– ISEB Recognition of PRINCE2– ISEB PPSO interest
BSI– Liaison with MS/02 (project management)
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Portfolio, Programme and Project Management Maturity Model (P3M3)Five level maturity framework based on processes:
(1) initial; (2) repeatable; (3) defined; (4) managed (5) optimised Understand key practices for effective PPPM processes Identify key practices to achieve next maturity level Understand/improve organisational PPPM capability Appreciate risks acquired through process capability issues
associated with a particular service provider, managing customers’ programmes and projects
Basis for developing maturity questionnaires Preparing teams to perform PPM process assessments or
capability evaluations.
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Successful Delivery Toolkit™
A freely available (web-based and CD-ROM) electronic reference tool of best practice and guidance for use by:
OGC Gateway™ review teams, consultants programme and project teams in departments professional advisers, those responsible for organisational standards senior management for business change management overview suppliers to understand what departments expect of them.
It does not substitute for training on project management
www.ogc.gov.uk/sdtoolkit
“OGC Successful Delivery Toolkit ™ is a Trade Mark of the Office of Government Commerce”
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Helpful and hindering behaviours
Helpful Factors Methodologies and Reviews Competent PPM people Business goals and strategy Personal accountability
– The Effects of Organisational Factors on the Performance of Programme Management work. Pellegrinelli et al PMI Research Conference 2006
Hindering Factors Bureaucratic processes Organisational boundaries Premature drive to solutions Low tolerance of change
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The importance of context in Programme Management
Research from MSP practice in six organisations– DaimlerChrysler UK, AstraZeneca, Microsoft– Department for Constitutional Affairs, HM
Revenue and Customs, Surrey Police Critical support of MSP
– ‘sound programme management framework’– to inform imminent update of MSP.
Imminent Cranfield paper: Partington and Pelligrinelli et al (International Journal of Project Management)
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KPMG Global IT Project Management Survey (2005) www.kpmg.com.au/Portals/0/irmprm-global-it-pm-survey2005.pdf
Global Lessons Trend from output delivery to benefits realisation
UK Lessons Avoiding failure is a ‘success’! 2% actually realise benefits…..
Full UK report from Martin Maguire – Principal Advisor – 0121 335 2381