Post on 04-Aug-2015
transcript
World Leader in Digital Faxing
IT Manager’s Survival Guide for Movingyour Fax Infrastructure to the Cloud
World Leader in Digital Faxing
The SpeakerMichael FlavinSenior Product Marketing Managerj2 Cloud Services™Part of j2 Global®, Inc.
World Leader in Digital Faxing
Is your org. ready for the cloud? (Five ways to know.)
Before you jump in! (Ten considerations.)
Q&A
Overview of cloud computing and 3 cloud-fax models; common misconceptions about the cloud
How eFax can help. About eFax® Corporate
How cloud faxing can benefit you. (Typical scenarios.)
Agenda
World Leader in Digital Faxing
There are three Main modes of cloud
The Cloud
Private/Internal
Public/External
Hybrid
World Leader in Digital Faxing
Five Common misconceptions about Cloud
Five Common Misconceptions:
• Enterprises are still experimenting with Cloud
• The CIO role is dead…
• Cloud is relevant only for technology needs…
• Security concerns are a thing of the past…
• Cloud consumption is simple…
Survey realities about the cloud:
• 58% of enterprises spend more than 10 percent of…IT Budget on cloud services
• 75% of enterprises believe it (CIO) role is critical for cloud services ecosystem
• 56% of enterprises consider cloud to be a strategic differentiator…
• Security is top of mind still, but it not longer means going private cloud
• 65% of enterprises believe they need help to deploy cloud
1) Forbes.com, Joe McKendrick and study cited from Cloud Connect on Forbes.com
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The 3 Fax Models
Private Cloud(on premises)
Public Cloud(fully hosted)
Hybrid Cloud(on premises & hosted offsite)
World Leader in Digital Faxing
The Pros & Cons of Each
Pros Cons
Control Scalability
Integration IT CapEx
Security Maintenance
Technology IT burden
HW paid for Compliance?
Pros Cons
All benefits of hybrid model
Custom coding or integration limits
Highly scalable
Security? Need Tier III or Tier IV Colocations
Lowest cost and TCO vs. HW
Compliance
No HW Mgmt.
Lower IT burden
Flexible Integration - APIs
TLS security – highly secure
Private Cloud(on premises)
Public Cloud(fully hosted)
eFax Corporate®
Pros Cons
Best of both worlds…?
Double-paying for what could be outsourced
Control IT CapEx
Security IT burden
Autonomy Compliance?
HW paid for Rebranded server
Hybrid Cloud(on premises
& hosted offsite)
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Rebuilding Your Fax Infrastructure:Server Costs
One Dell or HP Server(24-channel, T1)
$6,000
Fax card with TELCO interface $12,000
Fax software $25,000
Total Costs $43,000 per server
Three-year amortization $1,200 per month to run
World Leader in Digital Faxing
Rebuilding Your Fax Infrastructure:Infrastructure Costs
Analog T1 lines $300 to $400 per month
International dialing(assume approximately 800 user numbers)
$200 per month
Software maintenance fee (typically 15% of software value)
$300 per month
Total Costs $43,000 per server
Average $800 per month on Infrastructure
World Leader in Digital Faxing
Rebuilding Your Fax Infrastructure:Data Center Costs
Onsite data-center cost for one Windows user
$800 to $1,200 per month
or
Rented rack/cage space at TELCO
$1,000 per month
Average $1,000 per month on data center or colos
World Leader in Digital Faxing
Rebuilding Your Fax Infrastructure:What It Adds Up To…
$3,000 per month, per server
Adding redundancy/failover with N+1 redundancy can boost cost to $9,000 per month!
NO redundancy, NO disaster recovery
Why add or continue to maintain expensive infrastructure that few in IT want to touch…
World Leader in Digital Faxing
5 Ways to Know It’s Time for Cloud Fax
1.Volume: It can’t justify faxing CapEx and OpEx costs and resource burdens
2.Capacity: Balancing fax volume creates capacity issues
3.Reliability: Servers fail too often and force reboots
4.Scalability: Each new user creates management work and consumes bandwidth, capacity planning means more HW. 5.Migration: Maybe you’re
moving to VoIP or UC solution; great time to move fax to cloud
World Leader in Digital Faxing
Why The Cloud Makes Sense:Real-World Scenarios
“We fax high volumes of transactional documents, and our fax server is currently integrated into our medical-records application.”
This healthcare company needs a solution with rapid scaling for high-volume faxing, one that will integrate
into its existing medical-records app.
World Leader in Digital Faxing
Why The Cloud Makes Sense:Real-World Scenarios
“I am the IT director at a large financial company, and we’re suffering poor reliability and frustrated customers who say they’re not receiving anticipated fax docs.”
This financial-services company faces fax-server failure and downtime, often relating to maintenance
or upgrades. They need a more reliable fax infrastructure.
World Leader in Digital Faxing
Why The Cloud Makes Sense:Real-World Scenarios
“As the CIO of a major law firm, I oversaw multiple fax servers in several locations — too high-maintenance to justify the cost and time. But moving to VoIP for fax created its own problems.”
This law firm experienced the common problems with migrating a large-scale enterprise fax infrastructure to
the firm’s new companywide VoIP technology. As a business bound by confidentiality rules and federal
privacy regs, they need a more reliable and secure fax infrastructure.
World Leader in Digital Faxing
Is cloud faxing right for your organization? 10 Considerations for finding the right Partner
Compliance& Audit
ScalabilityInfrastructure
Redundancy& DR
SecurityProtocols
VolumeRequirements
How Old AreYour Fax Servers?
Business Model& SLAs
What AreThe Features?
FinancialConsiderations
Where DoesIt Hurt?
World Leader in Digital Faxing
What to Demand From aCloud Fax Solution
Eliminate existing costly infrastructure — retire the fax servers
Free up resources — stop managing server reboots
Save money — and be an IT hero!
Make growth easier — add scalability, redundancy and reliability
Add smart features—security, mobile BYOD support, audit trail
World Leader in Digital Faxing
How Does eFax CorporateMeasure Up?
Heavy data centers — major infrastructure investments for security, redundancy, failover, Tier III/IV colos, global footprint
Enhanced compliance — HIPAA, SOX, GLBA
Proven quality — manage millions of fax pages each day, fax service of choice for most heavily regulated industries
Ease of deployment
Ease of use
Integrates with your workflow (APIs, REST, SAP)
No hardware, software or other capital costs; no maintenance costs
Unlimited scalability
World Leader in Digital Faxing
Internet
Unparalleled Cloud Fax Infrastructure
j2 Colocations (Inbound)25+ Worldwide ColocationsTLS Outbound
Atlanta, GA (Inbound/Send)PSTN – SIP Trunk on Redundant Internet Fiber CircuitsTLS Outbound
Chandler, AZ (Inbound/Send)DR for all Hollywood ServicesPSTN – SIP Trunk on Redundant Internet Fiber CircuitsSecure TLS InboundRedundancy for Secure Solutions handled out of Chandler, AZ, Chandler mirrors j2 Global Hollywood
j2 Hollywood, CA (Inbound/Send) Company HQNetwork Operations – Data CenterPSTN – SIP Trunk on Redundant Internet Fiber CircuitsSecure TLS Inboundj2 Cloud Services™ built on N+1 Network, Systems and Hardware
Ottawa, CAN (Inbound/Send)PSTN – SIP Trunk on Redundant Internet Fiber CircuitsTLS Outbound
24/7/365Monitoring
24/7/365Tech Support
More than 30 data centers Worldwide
DisasterRecovery
BusinessContinuity
EU – Europe (Send) PSTN – SIP Trunk on Redundant Internet Fiber CircuitsTLS Outboundj2 Cloud Services™ EU are highly redundant
Portland, OR (Inbound/Send)PSTN – SIP Trunk on Redundant Internet Fiber CircuitsSecure TLS Inbound
World Leader in Digital Faxing
Migrating to the Cloud:eFax Corporate
1. Sales will provide the New account set up form to assist the customer with compiling a user list
2. Sales will provide Porting documentation to assist those customers who are porting their numbers onto the j2 network
3. Sales Engineer will work with customer to set up Training for Admin and Users Cover pages, security protocols, for example- TLS encryption
4. Organization provides documents to Sales department for Porting, New Account Set up, TLS request form, Cover pages
5. Sales Organization will set up your Account, Users, groups, billing codes, cover page
6. Sales Engineer will set up TLS, Domain Level Send, Training for Admin and Users
Moving forward Customer Support will support the Organization with training, and address questions on service. Sales and Account Management continue to support the Organization with contracts and new services admin changes, deletion of numbers and cover pages
World Leader in Digital Faxing
eFax Corporate:a Leader in Cloud Services
eFax Corporate is Part of Publicly-Traded j2 Global (Nasdaq; JCOM)
Market Capitalization: $3.2 Billion
More than 12 million customers worldwide
Growing in revenue for over 19 consecutive years
Unique Intellectual Property (IP) of 40+ cloud-service companies
Deepest online-fax Intellectual Property portfolio
Numerous US and foreign patents
Patents pending across a host of cloud-based communication technologies
World Leader in Digital Faxing