The Key Strategic Competencies and Skills of an IT ... · Phil Weinzimer – President ... Mike...

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Phil Weinzimer – President, Strategere Consulting

Allentown PA – Jan 21, 2015

The Key Strategic Competencies and

Skills of an IT Organization

©2014 Strategere Consulting

How Strategic is Your IT Organization?

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Is There A Common Process CIOs Use To Transform into a Strategic IT Organization ?

How Can I Measure the Strategic Maturity of My IT Organization?

©2014 Strategere Consulting

Strategic IT Competencies and Skills ?

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Are There a Set of IT Competencies and Skills for a Strategic IT Organization?

How Can I Measure the Strategic Maturity of My IT Organization’s Competencies and Skills?

©2014 Strategere Consulting

Val

ue

Strategic IT Organization

Transformation Phases 4. Leverage Technologies

Strategically to Innovate Value

3. Implement Initiatives to Improve Margin (Sales / Cost)

2. Understand the Business, Focus on User Experience, and Improve Business Skills of IT Personnel

1. Deliver Commodity and Business Services Exceptionally Well

Time 4

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©2014 Strategere Consulting 5

2. Understand the Business, Focus on User Experience, and Improve Business Skills of IT Personnel

“I learned the business quickly participating in business

simplification initiative, which involved all major work

processes”..Mike McClaskey –CIO, Dish Network

BUSINESS KNOWLEDGE (Business Awareness Skills)

©2014 Strategere Consulting 6

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BUSINESS KNOWLEDGE (Business Awareness Skills)

• Environment • Opportunities • Process Centric

Strategic IT Organization Competencies and

Skills Framework

©2014 Strategere Consulting 7

MARKET KNOWLEDGE (Strategic Product/Market Skills)

©2014 Strategere Consulting 8

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BUSINESS KNOWLEDGE (Business Awareness Skills)

• Environment • Opportunities • Process Centric

Strategic IT Organization Competencies and

Skills Framework

MARKET KNOWLEDGE (Strategic Product/Market Skills)

• Product Knowledge • Industry Insight • Competitive Landscape

©2014 Strategere Consulting 9

TECHNOLOGY PROWESS (Strategic Technology Skills)

©2014 Strategere Consulting 10

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BUSINESS KNOWLEDGE (Business Awareness Skills)

• Environment • Opportunities • Process Centric

Strategic IT Organization Competencies and

Skills Framework

TECHNOLOGY PROWESS (Strategic Technology Skills)

• Technology Strategy / Adaptability • Organization Agility • Strategic Project Capability

MARKET KNOWLEDGE (Strategic Product/Market Skills)

• Product Knowledge • Industry Insight • Competitive Landscape

©2014 Strategere Consulting 11

CROSS COMPETENCY Leadership Skills

©2014 Strategere Consulting 12

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BUSINESS KNOWLEDGE (Business Awareness Skills)

• Environment • Opportunities • Process Centric

Strategic IT Organization Competencies and

Skills Framework

TECHNOLOGY PROWESS (Strategic Technology Skills)

• Technology Strategy / Adaptability • Organization Agility • Strategic Project Capability

MARKET KNOWLEDGE (Strategic Product/Market Skills)

• Product Knowledge • Industry Insight • Competitive Landscape

• Vision

Organization Culture

•Leadership

•Communication

CROSS DIMENSION COMPETENCIES

©2014 Strategere Consulting 13

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Strategic IT Organization Competencies and Skills

©2014 Strategere Consulting 14

©2014 Strategere Consulting

Knowledge

How to Use a Hammer

How to Build A House

Applying

Knowledge vs.

How to Measure Competencies and Skills ?

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•Business Knowledge •Market Knowledge

•Technology Prowess •Cross Competency Skills

What is the Maturity Score of Your IT Organization Strategic Competencies and Skills?

15 15 15 15

15 15 15 15

©2014 Strategere Consulting 16

Business Knowledge

Market Knowledge

Technology Prowess

Cross Dimension

Average Maturity

Cost Benefit Range

Maturity

Level 1

2

3

4

25-50%

15-35%

15-35%

5-15%

Optimized

Need to Improve

Knowledge and

Skills

Continuous

Improvement

Drives Additional

Outcomes

Greatest Opportunity

to Create Business

Outcomes

Ski

ll

Kn

ow

led

ge

Low Value Cost Center

Valued Business Partner

Applying Skills for

Business Outcomes

Inefficient

7.5

15 0

7.5 15

Reevaluate

Knowledge

and Skills

Training

25-50%

15-35%

15-35%

5-15%

1

2 3

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How to Measure Your IT Organization Strategic Competencies and Skills

©2014 Strategere Consulting 17

Strategic IT Organization Maturity Assessment – Summary 6 Month Assessment Compared to 2 Year Assessment

©2014 Strategere Consulting 18

IT Executive Roundtable

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Thank You !

Questions?

©2014 Strategere Consulting 20

Phil Weinzimer pweinzimer@gmail.com www.strategere.com