The Learning Revolution is Here

Workplace Learning Trends and Predictions for 2017

Today’s speakers

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Yvonne ChenHead of Marketing

Udemy for Business@ChenEnnovy

Gelena SachsDirector, People Ops

Udemy@GelenaRose

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An unlikely founder

One room schoolhouse in Turkey

2nd place in the International Mathematics Olympiad

Eren Bali founded Udemy in 2009

We’ve seen tremendous growth at Udemy

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2009 2010 2011 2012 2013 2014 2015 2016

Udemy users

14M Users

190+ Countries

40,000 Courses

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Available on all devices, all platforms

2,000+ courses on over 20 topics

taught by industry experts

Your organization’s proprietary

content

People at work use Udemy for Business to upskill

Our Vision

To help anyone build the life they imagine

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A NY Millennial

Alexa Bennett, Age 25, NYC

Initial career dream:Gallery

art buyer

Major:Art and Design

Problem:Paying rent in NY is hard so became a VC

receptionist at Insight Venture

Partners

Solution:Saw a gap in

marketing needs and was

interested in learning, so used Udemy to upskill

Result:Promoted

to Marketing Manager

“ Pull yourself up by your bootstraps, eat what you kill, and cowgirl up. Udemy proved to me that I can do anything.”

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1 People Around the World Increasingly Learn Online

2 Millennials are Addicted to Learning and It’s Reshaping L&D

3 Mobile Video On-The-Go is the New Normal

4 Optimal Learning Occurs Mid-Week

5 Technical Skills Across Industries Continue to be In-Demand

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1 L&D Will Become a Strategic Business Asset

2 L&D Will Establish Learning Metrics that Matter

3 Automation Will Give Rise to the Importance of Soft Skills

4 The Business World Will Get Serious About VR

5 Organizations Will Shift from Push to Pull Learning that’s Personalized

5 Key Learning Trends 5 Predictions for L&D in 2017

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People Around the World Increasingly Learn Online

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Millennials are Addicted to Learning and It’s Reshaping L&D

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Millennials (21-34)48%

Gen X (35-54)39%

Boomers (55 and up)9%

Gen Z (18-20)4%

Millennials are Addicted to Learning and It’s Reshaping L&D

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The ULearn Program is designed to provide our employees with financial support to pursue learning that will enhance skills in their current or future work-related areas

$1500Annual Learning Stipend

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Mobile Video On-The-Go is the New Normal

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Mobile Video On-The-Go is the New Normal

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Technical learners prefer web-based learning

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Optimal Learning Occurs Mid-Week

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MollyDirector of Operations

Director, Product

Director of Operations

LindseyMarketing Manager

Instructor Community

Manager

Corporate Marketing Manager

JoshMarketing Manager

Merchandise Marketing Manager

Customer Support Manager

Udemovements

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Technical Skills Across Industries Continue to be In-Demand

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SQL for Marketers

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L&D Will Become a Strategic Business Asset

● Creating Leaders ● Managing for Success ● The Power of a Growth Mindset● Emotional Intelligence ● Feedback Training● Decision Making

L&D Will Establish Learning Metrics that Matter

● Success and satisfaction v. time● Agile feedback to L&D● Knowledge sharing● Timely pulse surveys

Automation Will Give Rise to the Importance of Soft Skills

1. Continuous learning

2. Shifting the focus to soft skills like critical thinking, creativity, and people leadership

Amazon Go and Eatsa

The Business World Will Get Serious About VR

• The visitor v. viewer

• ER training for healthcare teams, fire fighting practice, or evidence gathering training for police workers

• Challenges- Making it reality- Success metrics & benchmarks- Data integration w/ the LMS- Side effects like nausea

Organizations Will Shift from Push to Pull Learning

• Advocates of social learning for places to pull from

• Put processes in place to allow employees to ask for what they think they need

• Shifting our culture to employees owning their own self-development

Udemy Employee: Andrew Tosiello

• Started on Udemy’s Customer Support team as a student escalation manager

• Took Udemy courses on HTML, CSS, and technical email marketing in his spare time

• Switched roles and became the Email Automation Manager for Udemy’s Lifecycle Marketing team

Andrew TosielloUdemy

Marketing Manager, Email Automation

Valin’s employees brought learning into the company

Our employees came to us and asked to use Udemy for Business’ consumer-like and

engaging video content. As we transitioned from a push to a pull learning environment, we were one of the early adopters of Udemy

for Business.

Sue CzeropskiValin CorporationDirector of L&D

Q&A

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Gelena SachsDirector, People OpsUdemygelena.sachs@udemy.com

Yvonne ChenHead of MarketingUdemy for Businessyvonne.chen@udemy.com

Thank you