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PositiveAgeing
Strategy
The New Zealand
Annual Report1 July 2004 to 30 June 2005
The New Zealand Positive Ageing Strategy Annual Report 2004/2005was published in August 2005 by the Office for Senior Citizens, Ministryof Social Development
Design and Print by Graphetti Ltd
ISSN 1176-0125
This document is available on the following websites:www.osc.govt.nzwww.beehive.govt.nz/ministerlist.cfm (Hon Ruth Dyson)
Links to translations of a Positive Ageing Strategy summaryin Mäori and six Pacific languages are available at:www.osc.govt.nz/positive-ageing-strategy.html#summary
Copies are available from:Office for Senior Citizens, Ministry of Social DevelopmentGround Floor, West Block, Charles Fergusson BuildingPO Box 12 136, Bowen Street, Wellington, New Zealand
Phone: +64 4 916 3758Fax: +64 4 916 3778Email: osc@msd.govt.nz
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The Goals of the New Zealand Positive Ageing Strategy
The 10 Positive Ageing goals were developed through nationwide consultation with older people. They reflect the priority
issues that were identified to improve opportunities for older people to participate in the community in the way they choose.
The goals are:
1. Secure and adequate income for older people
2. Equitable, timely, affordable and accessible health
services for older people
3. Affordable and appropriate housing options for older
people
4. Affordable and accessible transport options for older
people
5. Older people feel safe and secure and can “age in place”
6. A range of culturally appropriate services allows choices
for older people
7. Older people living in rural communities are not
disadvantaged when accessing services
8. People of all ages have positive attitudes to ageing and
older people
9. Elimination of ageism and the promotion of flexible
work options
10. Increasing opportunities for personal growth and
community participation.
The New Zealand Positive Ageing Strategy was launched by the Minister for Senior Citizens on 10 April 2001. The
Strategy sets out the Government’s vision for a society where people can age positively, where older people are
highly valued, and where they have continuing opportunities for participation. The aim of the Strategy is to ensure
Government policies support this vision.
The New Zealand Positive Ageing Strategy establishes 10 goals for Government action. These goals have the common
aim of improving opportunities for older people and are wide ranging in their application. They include goals for
secure and adequate incomes, accessible services, personal growth, and the elimination of age discrimination. In
addition, each goal identifies key actions that older people consider are priorities for the Government.
Government departments undertake work items to contribute to the goals and to advance the key actions of the New
Zealand Positive Ageing Strategy. Their contributions are co-ordinated through annual Positive Ageing Action Plans.
In the fourth Action Plan, for the period 1 July 2004 to 30 June 2005, departments identified 164 work items contributing
to the Strategy, across 41 government agencies and four local authorities. A new Action Plan for 2005/2006 has been
produced to continue the momentum for the next year.
This is a report on the action plan for 2004/2005. It sets out what progress has been achieved on the specific work
items departments undertook from 1 July 2004 to 30 June 2005. In the report, achievements are recorded for each
work item in the Action Plan 2004/2005. The following information is provided for each work item:
• project name
• objective(s) of the project
• relevance to the goals of the New Zealand Positive Ageing Strategy
• measures of achieving the project objective
• achievements for 1 July 2004 to 30 June 2005.
Highlights of government action on the New Zealand Positive Ageing Strategy for 2004/2005 include:
• Guidelines for Specialist Health Services for Older People published September 2004
• the New Zealand Superannuation and Retirement Income Amendment Act 2005 passed in April 2005, allowing
for a three-yearly review of Government’s retirement income policy
• increases in the number of students 65 years and older in tertiary education and in Adult and Community
Education courses
• 45,000 copies of PeoplePower–Successful Diversity at Work advocating employment strategies for older workers
distributed to employers by the Department of Labour in conjunction with the EEO Trust
• Social Security (Long Term Residential Care) Amendment Act 2004 came into force on 1 July 2005.
Government action on the New Zealand Positive Ageing Strategy:ANNUAL REPORT 2004/2005
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Contents
Agency Order of Projects and Actions Page
Accident Compensation Corporation Ageing carers 6
Ageing with a serious injury 6
Assessment processes for older people 6
Fall prevention programmes for older people 7
Falls, function and quality of life: an intervention in residential care 7
Hip protector compliance demonstration sites 7
Implications for ACC of an ageing population 8
Improve knowledge and delivery of ACC and related services 8
Lifetime rehabilitation planning 8
Older People’s working group 8
Rehabilitation pathway for fractured neck of femur 9
Response mechanism for multiple injuries 9
Review of home-based rehabilitation packages of care 9
Archives New Zealand Human Resources – family-friendly policy 10
Ministry for Culture and Heritage Establishment of an online Encyclopedia of New Zealand 10
Establishment of the Tomb of the Unknown Warrior 11
History group publications 12
Office for Disability Issues Review of payments to and support of family caregivers of 13
people with disabilities
Ministry of Education Enabling lifelong learning 13
Office of Ethnic Affairs, Promotion of awareness of ethnic diversity and needs of older 14
Department of Internal Affairs ethnic people
Ministry of Health Ageing in place initiatives 14
Befriending services 14
Dementia care 14
Discussion paper on workforce responses to population ageing 15
Environmental Support Services Framework project 15
Health of Older People Strategy – progressive implementation 16
Managing the hospital and community interface for older people 16
National service specifications for specialist health services 16
for older people
Quality and safety of support services in the community and 17
residential care settings
Removal of asset testing for long-term care 17
Department of Building and Housing Review of the Residential Tenancies Act 1986 18
(formerly Ministry of Housing)
Housing New Zealand Corporation Energy Efficient Retrofit and Modernisation programmes 18
Generic design briefs 18
Inland Revenue Department Health and Safety strategy 18
Leadership Framework – mentoring in the workplace 19
Savings Product working group 19
Taxation of investment consultations 19
Workforce planning 19
Agency Order of Projects and Actions Page
Department of Internal Affairs Community Organisation Grants Scheme (COGS) 20
Lottery funding 21
Review of the Rates Rebate Act 1973 21
Department of Labour Equal Employment Opportunities (EEO) Trust 22
Future of Work strategy group 22
Workplace issues for older employees 23
Land Transport New Zealand Austroads project on highway design for older people 23
(formerly Land Transport Safety Driver assessment information project 23
Authority) Improvements to older driver re-licensing system 24
Strategic review and development of Safe with Age course 24
Telephone and internet booking of licence tests 24
National Library of New Zealand Human Resources – policies and practices 25
New Plymouth District Council Health workshop 26
Housing for Older People – information and resource pack 26
New Plymouth Positive Ageing Trust 27
Wider communication and development project 27
Positive Ageing centre – One Stop Shop 28
Positive Ageing centre of excellence 28
– Economic Living Standards research project 28
– Retirement research project 29
South Taranaki District Council Housing for older people 29
Positive Ageing strategy 30
Taupo District Council Access to library services 30
Community safety 31
Housing for older people 31
Positive Ageing reference group 31
Rates Postponement policy 32
Christchurch City Council Housing provision and activity services 32
Library and information services 32
Metropolitan Advisor for older adults 33
Parks and Waterways Access policy 33
Physical activity programmes 33
Stay On Your Feet programme 33
New Zealand Artificial Limb Board Model Pathway of Care for Hospital Management of Amputees 34
Ministry of Pacific Island Affairs Consultation with older Pacific peoples 34
Pacific Economic Development 35
Pacific “Linkage” intergenerational initiatives 35
Pacific Workforce Development strategy 36
Strategies for Pacific peoples 36
Support for the Pacific Volunteer Community Co-ordinators – VCCs 37
New Zealand Police Adult Continuing Education – Neighbourhood Support or 37
Community Support Community Patrol
Ministry of Research, Science Wellbeing and ageing 38
and Technology
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Agency Order of Projects and Actions Page
Office for Senior Citizens, Contribute to research on ageing and ageing issues 38
Ministry of Social Development Elder Abuse and Neglect Prevention Services 38
Interdepartmental network on policy developments affecting 38
older people 39
Intergenerational initiatives 39
Misuse of enduring powers of attorney 39
New Zealand Positive Ageing Strategy 40
Retirement Villages Act 2003 40
Volunteer Community Co-ordinators (VCCs) 41
Ministry of Social Development Living Standards research programme 2004/2005 41
– National Office Management of mature job seekers 42
New Zealand Superannuation Amendment Bill 42
Older People’s Policy team 42
Response to the 2003 Periodic Report Group report 42
SAGES – older people as mentors services 43
Social Security Agreements with Cyprus, Hungary, Croatia and Malta 43
Work and Income (Regional Offices)– Auckland Metro Enhancing staff capacity 43
Fall Prevention programme 44
Information to other ethnic communities 44
Information to older Pacific peoples 44
Service delivery to senior clients 44
– Bay of Plenty Community liaison with older people’s organisations 45
Marae services and Pacific peoples’ services 45
Rural home visits 46
Transport options for older people 46
– Canterbury Community liaison 47
Heartland and outreach services 48
Information to older Mäori and other ethnic groups 48
Seminar for people close to entitlement to New Zealand 48
Superannuation
– Central Community involvement 49
Facilitation meetings 49
Supplementary assistance 50
– East Coast Case manager training 50
Client outreach services 50
Health awareness training for staff 50
Liaison with Elder Abuse and Neglect Prevention Services 50
Co-ordinator
Low-cost housing 51
Meetings in familiar surroundings 51
Memorandum of Understanding 51
Pacific Wave/Fono 52
Safety awareness programmes for the older person 52
– Nelson Community expos 52
One Stop Shop 53
Operation Mail Out Westport 53
Rural services 53
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Agency Order of Projects and Actions Page
– Northland Access to Work and Income services 54
Development of case manager services 54
Health services 55
Housing 55
Interagency and community collaboration 56
Residential Subsidy Unit 56
Staff training and development 56
– Southern Disability Allowance 57
Keeping Independent Now (KIN) seminars 57
Services to Mäori communities 57
Services to rural communities 57
– Taranaki, Wanganui, King Country Community liaison role 58
Healthy Homes working group 58
Literacy research project 58
Mature employment services 59
Positive Ageing forum 59
– Waikato Consistent service to superannuation clients 59
Information brochure for surviving spouses of 60
deceased superannuitants
Information services to older Mäori 60
Liaison with local organisations working with older people 61
Pre-superannuation information dissemination 61
– Wellington Relationships with health services 61
Relationships with housing agencies 62
Relationships with specialist services 62
Staff training 62
Working relationships 63
Sport and Recreation New Zealand Advocacy and sector effectiveness 63
New Zealand Thinksafe Masters Games 63
State Services Commission Human Resources – Work-life Balance project 64
State Sector Retirement Savings Scheme (SSRSS) 64
Te Puni Kökiri Capacity building 64
Governance and appointments 65
Special Housing Action Zones 65
Whänau development 66
Ministry of Transport Review of Older Driver Licensing policy 66
Total Mobility review 67
Health Screen for Drivers project 67
Older People and Transport – alternative mobility options project 67
Veterans’ Affairs New Zealand Commemorations 68
Development of service delivery 68
Ministry of Women’s Affairs Implementation of the five-year Action Plan for New Zealand Women 69
KEY ACHIEVEMENTS AND ACTIONS FOR THE TEN POSITIVE AGEING STRATEGY GOALS 70
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
AccidentCompensationCorporation
Ageing carers • Improve supportservices and servicelinks for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• The needs and issues ofageing carers are identified byfocus groups• Services and service links areimproved
Project deferred to 2005/2006
AccidentCompensationCorporation
Ageing with a seriousinjury
• Increase knowledge ofthe impact of an ageingpopulation on futureservice planning anddelivery
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• The needs and issues of olderclaimants with a serious injuryare identified and solutionsgenerated
Project deferred. Wider project on serviceguidelines under consideration
AccidentCompensationCorporation
Assessment processesfor older people
• Work collaborativelywith the Ministry ofHealth to prevent thereoccurrence of falls
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Claimants in pilot areas witha fall-related claim are referredto a health professional for afree fall-risk assessment andtreatment• Assessment processesevaluated following piloting ofinitiative
This project now part of improveknowledge and delivery of ACC and relatedservices project
New Zealand Positive Ageing Strategy Annual Report 1 July 2004 to 30 June 2005
Forty-one agencies at central, local and regional levels have identified 164 work items for the New Zealand Positive Ageing Strategy Action Plan 2004/2005. This includes
actions from central and regional government agencies, four local government authorities and a Crown entity. The work items for central and regional government agencies
are listed in alphabetical order according to agency. Local government authorities are grouped in the middle of the document.
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
AccidentCompensationCorporation
Fall preventionprogrammes for olderpeople
• Reduce the number offalls and the severity ofinjury among olderpeople
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Community exerciseprogrammes increased• Factors that reduce oreliminate falls and risks areidentified through programmeevaluation• Safer lifestyles for olderpeople promoted throughimproved knowledge andassistance with injuryprevention
22 Older Exercise programmes held in 19locations
25 providers delivered modified Tai Chiprogrammes in 53 locations
Quality assurance testing of initial Tai Chiproviders commenced May 2005
Otago exercise programme reached 2% ofolder people aged 80 years and overassessed as being at risk of injury from falls
AccidentCompensationCorporationandHealthResearchCouncil
Falls, function andquality of life: anintervention inresidential care
• Assess the impact ofan interventionprogramme on falls,injuries and quality oflife in residential carefor older people
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Functional status, quality oflife, adverse effects, falls andcost-effectiveness of theintervention programme aremeasured for six months andassessed for positive change
Preparatory work for study on measures toreduce the number and severity of falls inolder people completed February 2005
22 rest homes in Auckland and 19 resthomes in Christchurch have been recruited toparticipate in study on interventionprogramme on falls, injuries and quality of life
AccidentCompensationCorporation
Hip protectorcompliancedemonstration sites
• Reduce the numberand severity of hipfracture injuries in highrisk, frail older adultsliving in long-term care
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Rates of hip fracture injuriesat pilot sites are lower for thosewearing hip protectors
Evaluation of hip protectors completedSeptember 2004. Hip protectors madeavailable to residents of 30 new rest homes
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
AccidentCompensationCorporation
Implications for ACC ofan ageing population
• ACC is informed of thelikely impacts on costsand services, of anageing population
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Factors that determine howlong older people take torecover from injury areunderstood
Work in progress for older ACC claimantson potential impacts of older people’srecovery time from injury
AccidentCompensationCorporation
Improve knowledgeand delivery of ACC andrelated services
• Improve olderclaimants’ access to ACCand related services
Goal 1:Secure and adequate
income for older people
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 10:Increasing opportunities
for personal growth
and community
participation
• Factors considered mosthelpful in rehabilitation andinjury prevention are identified• Feedback from olderclaimants is used to improveinformation material anddelivery of services
Factors considered to be helpful inrehabilitation and injury prevention have notyet been determined
Feedback showed older ACC claimantshave limited detailed knowledge about ACCprovisions and entitlements. Improvedinformation and services to be addressed inthe 2005/2006 year
AccidentCompensationCorporation
Lifetime rehabilitationplanning
• Improve planning ofrehabilitation forseverely-injured olderpeople
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Lifetime rehabilitation plansare used to inform long-termplanning of entitlements
Lifetime rehabilitation planning given to32 older people to inform clients and theirfamilies of available entitlements
AccidentCompensationCorporation
Older People’s workinggroup
• Share informationwithin ACC on issuesrelating to ageing
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Working group informedpolicy development byproviding strategic advice andoversight on issues relating toageing
Older People’s working group metthroughout the reporting period to discussand co-ordinate the reporting of currentprojects for older people, and new projectsto benefit older ACC clients
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
AccidentCompensationCorporation
Rehabilitation pathwayfor fractured neck offemur
• Improve therehabilitation of olderpeople with fracturedneck of femur injuries
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Rehabilitation pathwayaction plan developed
Rehabilitation pathway action plan has notyet been developed. This project has beenextended by three months so that more datacan be included
AccidentCompensationCorporation
Response mechanismfor multiple injuries
• Improve the responseto claimants aged 65years and older whoexperience multipleinjuries
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Response mechanism ispiloted and evaluated
Evaluation of the pilot showedimprovements in response times for olderclaimants with multiple injuries and a highlevel of GP support. A further trial is beingheld from March 2005 to February 2006
Partnership with Pegasus Health Group inChristchurch to deliver services to olderpeople with multiple injuries has beenextended by a further 12 months
AccidentCompensationCorporation
Review of home-basedrehabilitation packagesof care
• Provide effectivehome-basedrehabilitation carepackages for olderpeople
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
secure and can “age in
place”
• Additional care packagesdeveloped in response torecommendations
Review of home-based rehabilitationpackages, completed August 2004, identifiedneed for greater flexibility to address olderclaimants with significant co-morbidities.Recommendations for improvements topackages of care approved forimplementation in 2005/2006
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Archives NewZealand
Human Resources –family-friendly policy
• Archives family-friendly policy isappropriate for all staff
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Family-friendly policy ispositively received by staff
Work, Life and Family/Whänau policyapproved by Archives New Zealand StrategicManagement Group April 2005
Guidelines for Work, Life and Family/Whänau policy include options for phasedretirement, and flexibility of work hours foremployees with older-aged dependents
Work, Life and Family/Whänau policypromoted to staff May 2005
Ministry forCulture andHeritage
Establishment of anonline Encyclopedia of
New Zealand
• Provide an onlinerecord of the memoriesof New Zealanders
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• The Encyclopedia of New
Zealand is available online andincreasingly used
The Encyclopedia of New Zealand launchedonline with television coverage February2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry forCulture andHeritage
Establishment of theTomb of the UnknownWarrior
• Create a memorialsymbolising the 27,000New Zealandservicemen and womenburied overseas whileon active service
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Commemoration servicesrecognise the contributionsmade to New Zealand'sdevelopment as a nation andhonour and remember all thoseNew Zealanders lost to theirfamilies while on active service• The remains of the UnknownNew Zealand Warrior areinterred in the new tomb on 11November 2004 (ArmisticeDay)
Ceremony held in France 6 November 2004to mark the Commonwealth War GravesCommission returning the Unknown Warriorinto the care of a New Zealand delegation
Memorial service held 11 November 2004at St Paul’s Cathedral Wellington followedby a funeral procession to the National WarMemorial where the remains of the UnknownWarrior were interred in the new tomb
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry forCulture andHeritage
History grouppublications
• Enhance theawareness andknowledge of NewZealand war and socialhistories
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• New Zealanders have anenhanced awareness andknowledge of New Zealandhistory
From Memory oral history programme(collected the histories of New Zealand warveterans from the Second World War andsubsequent conflicts) commenced July 2004
From Memory website launched May 2005,included advice on how to interview warveterans
13 interviews conducted by February 2005,with New Zealand’s D-Day veterans for theFrom Memory project
Collection of oral histories by SecondWorld War veterans The Desert Road: New
Zealanders Remember the North African
Campaign published April 2005 Gallipoli: A Guide to New Zealand
Battlefields and Memorials published April2005
10 public seminars held on historicalprojects from July 2004 to April 2005
Four seminars held June 2005 on NewZealand and the Second World War for theUniversity of the Third Age
History of State Housing in New Zealand,published June 2005, includes interviewswith former state house tenants
Weekly history article shown on the Good
Morning show on TV1 from July to December2004
ANZAC-related website on resources,including guides to organising events in localcommunities, launched April 2005www.anzac.govt.nz
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Office forDisabilityIssues,Ministry ofSocialDevelopment
Review of payments toand support of familycaregivers of peoplewith disabilities
• Review options formeeting costsassociated with familycaregiving of peoplewith disabilities,including older peopleas caregivers and asrecipients of care
Goal 5:Older people feel safe
and secure and can “age
in place”
• Policy options identified,assessed, consulted on withthe disability sector anddeveloped further
Timeframe for the review has beenextended to the 2005/2006 year due todifficulties in determining the effects of draftoptions on the family caregivers of peoplewith disabilities
Ministry ofEducationandTertiaryEducationCommission
Enabling lifelonglearning
• Improve access toeducation for olderpeople
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Data on the number ofenrolled students aged 65years and over is included inenrolment statistics• Enrolment statistics fortertiary providers indicateincreased age and ethnicdiversity in the studentpopulation
Data on the number of students aged 65years and over enrolled in education,included in the Ministry of Education’s annualProfile and Trends published November 2004
Comparative data between 2002 and 2003shows that:– participation by students aged 65+ in tertiary education increased by 59%As a proportion of all students, participationby students aged 65+ rose from 0.7% in 2002to 1.1% in 2003– participation by Ma-ori aged 65+ in tertiary education increased by 26%– participation by Pacific peoples in tertiary education aged 65+ increased by 59%– participation by students aged 65+ in Adult and Community Education (ACE) courses at Tertiary Education Institutions (TEIs) increased by 97%As a proportion of all students enrolled in ACEand TEIs, participation by students aged 65+increased from 7.7% in 2002 to 8.0% in 2003
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Office of EthnicAffairs,Department ofInternal Affairs
Promotion ofawareness of ethnicdiversity and needs ofolder ethnic people
• Increase awareness ofethnic diversity amongolder people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Government agenciesdevelop ethnic responsivenessplans that recognise the needto provide for older ethnicpeople
Presentations given to Department ofLabour, Ministry of Health, Ministry of SocialDevelopment and Department of InternalAffairs to assist them to developresponsiveness plans on ethnic diversity
Ministry ofHealth
Ageing in placeinitiatives
• Older people havecommunity supportoptions as analternative toresidential care
Goal 5:Older people feel safe
and secure and can “age
in place”
• Evidence-based report willinform future decisions ondevelopment of long-term careservices for older people withhigh needs
First evaluation report on trial of three“ageing in place” community initiatives inHamilton, Lower Hutt and Christchurchcompleted March 2005 with further report onoutcome of evaluation due after November2005
Ministry ofHealth
Befriending services • Befriending servicesare provided for olderpeople
Goal 5:Older people feel safe
and secure and can “age
in place”
• Evaluation of impacts ofaccredited befriending servicesis used by district healthboards (DHBs) to inform futurepurchase decisions
Evaluation report on befriending servicescompleted October 2004. Findings will informpolicy decisions for the national purchasingof services by district health boards
Ministry ofHealth
Dementia care • Improve the qualityand safety of care forolder people who havedementia
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Dementia-specific residentialcare standard in place and used• Families of older people withdementia support documentand are involved in planningand provision of care
Audit Work Book – Guidance for
Residential Services for Older People with
Dementia published April 2005 Dementia Community Care Audit Work
Book commenced November 2004 byStandards New Zealand in consultation withconsumers, families and service providers.Completion expected in October 2005
Information brochure produced ondementia care for consumers and theirfamilies June 2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofHealth
Discussion paper onworkforce responses topopulation ageing
• Identify futuredemand and issues anageing population willplace on the health anddisability supportservices workforce
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Discussion documentidentifies issues for developinghealth and disability supportservices workforce in thecontext of an ageingpopulation
Discussion document addressing healthsector workforce demands issued December2004
Analysis of submissions commenced April2005
Ministry ofHealth –DisabilityServicesDirectorate
Environmental SupportServices Frameworkproject
• Establish anEnvironmental SupportServices (ESS)framework to supportpeople with disabilitiesin their environment,which ensures efficiencyand equity, and isdeveloped inconsultation withdisability consumers
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Older people and theirfamilies participate in planningprocess to develop frameworkto support people withdisabilities in theirenvironment• Report submitted to theMinistry of Health offersrecommendations for a policyand service frameworkconsistent with New ZealandPositive Ageing Strategy andNew Zealand DisabilityStrategy
Older people and their families wereconsulted, through regional meetings, on thedevelopment of a framework to supportpeople with disabilities
Draft report received June 2005 on theproposed Environmental Support ServicesFramework for ongoing funding and provisionof support to people with disabilities
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofHealth
Health of Older PeopleStrategy – progressiveimplementation
• Continuum of careprogrammes for olderpeople areimplementednationwide by 2010
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• District health boards’ (DHBs)annual plans include specificactions to progress acontinuum of care programmesfor older people
All district health boards’ annual plansidentified work underway on development ofan integrated continuum of care programmefor older people, as part of implementing theHealth of Older People Strategy
Ministry ofHealth
Managing the hospitaland communityinterface for olderpeople
• Support older peoplewho require a mix ofhospital, community-based or residentialcare
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Draft policy paper identifiesand assesses options tomanage hospital andcommunity interface for olderpeople
Paper on assessing options for servicesthat manage hospital/community interfacecompleted June 2005
Ministry ofHealth
National servicespecifications forspecialist healthservices for olderpeople
• Older people havespecialised andintegrated services fortheir care
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Specialist Health Servicesprovide integrated continuumof care programmes for olderpeople based on guideline• Service specifications reviewis commenced
Guideline for Specialist Health Services for
Older People published September 2004 Ongoing review on service specifications
for assessment, treatment and rehabilitationservices, and mental health services for olderpeople commenced November 2004
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofHealth
Quality and safety ofsupport services in thecommunity andresidential caresettings
• Community andresidential supportservices for olderpeople meet safety andquality standards
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Policy and service frameworkis developed to provide safe,quality, community andresidential support services forolder people• Identify quality and safetyissues affecting the delivery ofsupport services for olderpeople in the community andin long-term residential care• Joint funding project betweenMinistry of Health, districthealth boards and AccidentCompensation Corporationidentifies and implementspractical measures to improvethe purchasing framework forhome-based support services
Recommendations provided toGovernment December 2004 on developinga policy and service framework for supportservices for older people in the communityand in long-term residential care
Findings from three surveys identifyinghealth providers, workforce, and serviceusers’ perceptions of quality and safetyissues were published August andSeptember 2004
Policy recommendations provided to theMinister of Health and Associate Minister ofHealth on the purchasing framework ofhome-based support servcies 30 June 2005
Ministry ofHealth
Removal of assettesting forlong-term care
• Remove asset testingof older people in long-term residential care
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Social Security (Long-TermResidential Care) AmendmentBill progressed through allstages and passed into law• Implementation of changesto income and asset testingregime from 1 July 2005• Asset testing for residentialcare is progressively removed• Information provided to thepublic is clear andcomprehensive
Social Security (Long-Term ResidentialCare) Amendment Act passed December2004 comes into force on 1 July 2005
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Department ofBuilding andHousing(formerly
Ministry of
Housing)
Review of theResidential TenanciesAct 1986
• Older people living inrental accommodationhave security andaffordable rentaloptions available
Goal 3:Affordable and
appropriate housing
options for older people
• Key government and olderpeople’s advocacy groups areconsulted and providecomments on contents ofdiscussion paper• Review of the ResidentialTenancies Act 1986 (RTA)discussion paper highlightsneed for appropriate andaffordable rental housing forolder people• Needs of older people areidentified and considered inpolicy development stage ofreview
Public consultations on the Review of theResidential Tenancies Act completedFebruary 2005
Policy paper with recommendations to theMinister has been deferred to the secondhalf of 2005
Housing NewZealandCorporation
Energy Efficient Retrofitand Modernisationprogrammes
• Provide appropriatehousing to meet theneeds of older tenants
Goal 3:Affordable and
appropriate housing
options for older people
• Well-insulated modernhomes are available to oldertenants in social housing
773 modernisation projects completed by30 June 2005
2,317 housing units completed withenergy efficiency retrofit programme by 30June 2005
Housing NewZealandCorporation
Generic design briefs • Provide appropriatehousing for oldertenants
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Appropriately designedHousing New ZealandCorporation dwellings areprovided for older tenants
Draft generic brief developed for the PostFamily Unit on design requirements for olderpeople completed June 2005
External review completed May 2005
InlandRevenueDepartment
Health and Safetystrategy
• Older people are safeand well at work
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Initiatives for older workersaround wellbeing, work-lifebalance and superannuationare identified and prioritisedfor action
Initial ongoing review of Safety andWellbeing Strategy 2004–2006 on safety andwellness initiatives to support older workerswas undertaken
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
InlandRevenueDepartment
Leadership Framework– mentoring in theworkplace
• Provide opportunitieswithin the Departmentfor older workers to beactive as mentors
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Opportunities for thementoring programme areimplemented as part ofLeadership Framework
Mentoring programme designed andpiloted in national office from June 2004. Thepilot has been extended until October 2005
InlandRevenueDepartment
Savings Productworking group
• All employees haveaccess to asuperannuation schemeas a result of theiremployment
Goal 1:Secure and adequate
income for older people
• Employees are automaticallyenrolled in scheme unless theydecline• Contributions to the schemeare locked-in until retirementexcept in limited circumstances• Portability of contributions isprovided for between approvedproducts
KiwiSaver superannuation scheme designagreed by Government and announced inMay 2005 Budget
InlandRevenueDepartment
Taxation of investmentconsultations
• Develop options forreform of taxation ofinvestment income,both domestically andoffshore
Goal 1:Secure and adequate
income for older people
• Domestic and internationalinvestment income taxationreviewed and problemsidentified• Options identify advantagesand disadvantages and areconsistent with consensus• Best options reported toGovernment
Consultation process for the taxation ofinvestment income completed November2004. Proposals under consideration byGovernment
InlandRevenueDepartment
Workforce planning • Encourage olderworkers to remain in theDepartment’s workforce
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• The recruitment and retentionstrategy includes specificmeasures relating to theemployment of older workers
Data collected on age demographics, andrisk factors that contribute to olderemployees exiting the workforce
Findings will inform policy decisions forretaining older employees
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Department ofInternal Affairs
CommunityOrganisation GrantsScheme (COGS)
• Older New Zealandersparticipate in COGS
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Older people are representedon committees• Grants are made tocommunity organisations thatsupport older people in thecommunity, including grantsfor culturally-specificprogrammes and services forolder people, and to supportisolated older people in ruralcommunities
80% of COGS committees that allocatedgrants in 2004/2005 had at least onemember aged over 65
Requests for nominations for regionalCOGS committees sent to senior citizennetworks for membership elections held inMay 2005
$730,778 distributed in grants to 214community organisations that identified‘seniors/older people’ as the maincommunity sector to benefit from the grant
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Department ofInternal Affairs
Lottery funding • Encourage older NewZealanders toparticipate in theircommunities
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Senior citizens’ targetedprojects are considered bylottery community committeesas part of their fundingdecisions• Grants made to organisationssupporting older people ageingin place; providing culturally-specific programmes for olderpeople; and supporting olderpeople in isolated ruralcommunities
One national lottery community committeeand 11 regional lottery communitycommittees provided funding targeted atsenior citizens’ projects
Over 600 grants made to organisationsthat supported older people ageing in place;provided culturally-specific programmes forolder people; and supported older people inisolated rural communities
Department ofInternal Affairs
Review of the RatesRebates Act 1973
• Support low incomeproperty ownersincluding older people
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Policy options andappropriate thresholds for theRates Rebate Scheme aredeveloped and approved
Cabinet paper on amendments to RatesRebate Act 1973 prepared in consultationwith Office of Senior Citizens, Treasury,Ministry of Social and Development and TePuni Kökiri. Adjustments to Rates RebateScheme were announced by the PrimeMinister on 12 April 2005
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Department ofLabour
Equal EmploymentOpportunities (EEO)Trust
• Find solutions toissues relating to theageing workforce
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Workforce initiatives topromote positive ageing aresupported throughpresentations, awards andpublications• University research proposalsrelating to ageing workforceare well supported
Diversity Index 2004 published October2004 on diversity of New Zealand workplacesand practices
Presentation of annual Work & Life AwardsSeptember 2004
Article on workplaces that creatively retainolder workers published in the December2004 issue of Work & Life Bulletin
Research on part-time work presented atthe Social Policy Research and Evaluationconference November 2004
Nine case studies on diverse workplacesinvolving older workers completed as part ofPeoplePower project September 2004
United Kingdom expert on older people DrMary Davies briefed EEO Employers’ groupmembers April 2005
Department ofLabour
Future of Work strategygroup
• Employers, employeesand the public have abetter understanding ofolder people’semployment issues
Goal 9:Elimination of ageism
and the promotion of
flexible work options
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Positive initiatives for olderworkers are in place• Good information is availableto employers, employees andthe public on matters relatingto older people’s employment
PeoplePower – Successful Diversity at
Work (with EEO Trust) which providesinformation for older workers andemployment strategies, completed August2004
45,000 copies of PeoplePower – Successful
Diversity at Work publication distributed toemployers
Web-based information as part of thePeoplePower – Successful Diversity at Work
established by EEO Trust
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Department ofLabour
Workplace issues forolder employees
• Clarify and provideoptions to respond toworkplace issues forolder employees
Goal 9:Elimination of ageism
and the promotion of
flexible work options
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Current workplace issues forolder employees identifiedthrough existing research andfurther consultation• Options for betterinformation and services forolder employees developed
Older people are identified as a prioritygroup in draft Workplace Health and Safetystrategy
Work in progress on improved options forolder employees
LandTransportNew Zealand(formerly Land
Transport Safety
Authority)
Austroads project onhighway design forolder people
• Road safety for olderpeople is improved
Goal 4:Affordable and
accessible transport
options for older people
• Territorial local authoritiesreceive standard informationon the process forimplementing Road Safety
Guidelines for Older People
Work in progress on draft copy of Road
Safety Guidelines for Older People to be sentto territorial local authorities for comment
LandTransportNew ZealandandAccidentCompensationCorporationandMinistry ofHealth
Driver assessmentinformation project
• Provide information onthe driver assessmentprocess to be used byhealth professionals
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 4:Affordable and
accessible transport
options for older people
• Clear and concise informationon medical driving assessmentprocess is available to GPs,occupational therapists andolder people
Resource constraints meant that theproject did not proceed
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
LandTransportNew Zealand
Improvements to olderdriver re-licensingsystem
• The older driver re-licensing system isimproved
Goal 4:Affordable and
accessible transport
options for older people
• Review completed of Ministerof Transport’s decisions onolder driver conditional licence,automatic-only licence and upto six-monthly renewalprovisions of draft DriverLicence Amendment Rule
Minister for Transport Safety approvedchanges impacting on older drivers. Removalof automatic-only licence, to be included inthe Land Transport (Driver Licensing)Amendment Rule 2005
LandTransportNew Zealand
Strategic review anddevelopment of Safewith Age course
• Older drivers drivesafely for as long aspossible
Goal 4:Affordable and
accessible transport
options for older people
• Revised video and coursematerials disseminated to Safewith Age course facilitators
Revised video and course material sent toSafe with Age course facilitators
LandTransportNew Zealand
Telephone and internetbooking of licence tests
• Improvedcommunication accessfor booking licence tests
Goal 4:Affordable and
accessible transport
options for older people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Reduce number of visitsrequired to licensing agent forolder drivers wanting to bookOlder Driver Licence test
Telephone booking for testing older driversincreased from 2.1% to 7.07% in first sixmonths
Internet bookings for testing older driversincreased from 0.07% to 0.39% in first sixmonths
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
NationalLibrary of NewZealand
Human Resources –policies and practices
• Staff have relevantand appropriateopportunities for growthand development in theworkplace
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Training and developmentbudget caters for appropriateand relevant upskilling andtraining opportunities for staff
Policies introduced to provide staff withopportunities for personal developmentincluded:– work-life initiatives– family-friendly initiatives– flexible work practices– workplace culture– health and wellbeing– personal and professional development
Training opportunities for upskilling staffincluded:– performance development training– facilitation – basic and advanced– Clio training – internal information management system
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
New PlymouthDistrictCouncilandNew PlymouthPositiveAgeing Trust
Health workshop • Older people arerepresented and able toexpress their viewsabout their future healthneeds and care
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• Representatives of the NewPlymouth Positive Ageing Trustand other key stakeholdersmeet regularly to assess keyhealth initiatives within thedistrict and ensure olderpeople are well represented onhealth matters• Progress made by healthworkshop is reported monthlyto the Trust
New Plymouth health committee metmonthly and reported to the Positive AgeingTrust
Positive Ageing Trust Health Committeeheld a public forum in November 2004attended by approximately 200 older peopleincluding service providers
Positive Ageing Trust attended DistrictHealth Board focus group meetings to planthe Health of Older People Strategy
New PlymouthDistrictCouncilandNew PlymouthPositiveAgeing Trust
Housing for OlderPeople – informationand resource pack
• Older people in NewPlymouth DistrictCouncil housing haveaccess to informationregarding tenants’rights, responsibilitiesand key social servicecontacts
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• All current and future olderhousing tenants receive adirectory of key social servicesand the resource pack providesclear information on tenants’rights and responsibilities
An information and resource pack wasdeveloped following consultation with localservice providers
Resource packs delivered to all Housingfor Older People tenants
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
New PlymouthDistrictCouncilandNew PlymouthPositiveAgeing Trust
New Plymouth PositiveAgeing Trust
• Older people in NewPlymouth district areactively involved inplanning for andpromoting positiveageing
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Representatives of olderpeople’s communityorganisations participate asactive members of NewPlymouth Positive Ageing Trust• Older people in NewPlymouth district are able toaccess information on, andcontribute to, positive ageingissues
Minister for Senior Citizens launched theNew Plymouth Positive Ageing Trust April2005
Positive Ageing Trust met monthly duringthe reporting period
A working group representing the PositiveAgeing Trust met with the New PlymouthDistrict Council to provide input into policydecisions
Four public Positive Ageing forums and twointeractive public workshops held.
New PlymouthDistrictCouncilandNew PlymouthPositiveAgeing Trust
Wider communicationand developmentproject
• Extend opportunitiesto older Mäori andethnic groups in NewPlymouth to discusspositive ageing issuesof relevance to them
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• Meetings with territorial localauthorities in Taranaki, localkaumätua and representativesof key multi-ethnic groups arewell attended and views ofparticipants are incorporatedinto local planning
Meetings held July 2004 and April 2005with South Taranaki District Council andStratford District Council to discussapproaches to positive ageing
Two meetings held with kauma-tua todiscuss projects specific to the needs of olderMa-ori July 2004 and November 2004
President of New Plymouth ChineseAssociation joined the Positive Ageing TrustFebruary 2005
Meeting held with Multi-Ethnic CouncilJune 2005 to discuss positive ageing supportfor ethnic communities
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
New PlymouthDistrictCouncilandNew PlymouthPositiveAgeing Trust
Positive Ageing centre– One Stop Shop
• Older people in NewPlymouth district areactively involved indetermining howsupport services aredelivered to them
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Older people and olderpeople’s service providers areconsulted about creating aOne-Stop Shop positive ageingcentre and have theopportunity to ensure such acentre would be designed tomeet their needs
Funding for feasibility study on olderpeople’s support services obtainedSeptember 2004
Consultation undertaken with keystakeholders during October and November2004
Report on findings of feasibility studycirculated in February 2005
New PlymouthDistrictCouncilandNew PlymouthPositiveAgeing TrustandWesternInstitute ofTechnology atTaranaki
Positive Ageing centreof excellence –Economic LivingStandards researchproject
• Organisations andagencies in NewPlymouth receiveevidence-basedinformation and adviceto inform their practicesand services
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing opportunities
for personal growth and
community participation
• Findings from questionnaireare disseminated tostakeholders• Research results used toidentify support needs of olderpeople in the district
The Economic Living Standards researchproject has been deferred
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
New PlymouthDistrictCouncilandNew PlymouthPositiveAgeing TrustandWesternInstitute ofTechnology atTaranaki
Positive Ageing Centreof Excellence –Retirement researchproject
• Older people in NewPlymouth are informedand prepared forretirement
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• Findings of questionnairedisseminated to stakeholders• Outcome of research is usedto develop a retirementpreparation seminar series
Two questionnaire-based surveys onretirement issues undertaken with retiredolder people and people approachingretirement
Report on findings of surveys disseminatedthrough a Positive Ageing forum in June 2005
In partnership with the Western Instituteof Technology at Taranaki, planning hascommenced on a seminar series onretirement to be delivered in September 2005
SouthTaranakiDistrictCouncil
Housing for olderpeople
• South Taranaki DistrictCouncil’s housing forolder people is wellmaintained andappropriate to theneeds of older people inthe district
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Older people’s housing isassessed and prioritiesestablished for reconfigurationand modification• Implementation of the four-year staged upgrade of theCouncil’s older people’shousing is commenced
Initial assessment of housing stockcompleted November 2004
High priority maintenance issues wereaddressed including replacement of roofingand floor coverings for houses occupied byolder people
Planning for new management model forolder persons’ housing commenced January2005
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
SouthTaranakiDistrictCouncil
Positive Ageingstrategy
• Current and futureneeds of older peopleare considered inCouncil planning andoperational processes
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• The South Taranaki DistrictCouncil’s Positive Ageingstrategy takes intoconsideration the New ZealandPositive Ageing Strategyprinciples and is endorsed byCouncil and stakeholdergroups• The Council’s Positive Ageingstrategy is printed and widelyavailable throughout thedistrict
South Taranaki District Council’s positiveageing policy adopted by Council February2005
The Positive Ageing strategy distributed tokey stakeholders and older people’sorganisations March 2005
Taupo DistrictCouncil
Access to libraryservices
• Older people whocannot easily accesslibrary services areprovided with readingmaterial of their choice
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Increased numbers ofhousebound older peopleaccess library services
An increase in the number of olderhousebound people accessing libraryservices in their home was reported by thevolunteers, who are older people who helpprovide library services
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Taupo DistrictCouncil
Community safety • Older people feel safeand secure in theircommunities
Goal 5:Older people feel safe
and secure and can “age
in place”
• Crime rate in Taupo district isreduced• Reduction of graffiti andvandalism in the district• Taupo district is recognisedas a safe place to live
A security assessment, to address safetyconcerns of tenants, was completed on onepensioner unit complex, which represented80% of the total pensioner units
Free removal of graffiti on all propertieswithin two days of notification
Council property damaged by vandalismdealt with within three days
Funding provided by Crime Prevention UnitJanuary 2005 for Neighbourhood Supportgroups to be set up in Taupo, Turangi andMangakino with initial work in progress
Taupo DistrictCouncil
Housing for olderpeople
• Older people are ableto access affordablerental accommodation
Goal 3:Affordable and
appropriate housing
options for older people
• Report completed onaccommodation options forolder people
Research commenced on housing optionsfor older people December 2004
Housing forum held 12 May 2005
Taupo DistrictCouncil
Positive Ageingreference group
• Older people areregularly consulted onissues of concern tothem
Goals 1–10:(see page 1)
• Older people participate inCouncil’s decision making• Council policy is informed byolder people’s views on theirissues of concern
Consultation with Age Concern to identifyolder people’s issues
Meetings held with older people followingresults of Community Outcomes consultation
Meeting held April 2005 with Grey Power,Night Owl and Neighbourhood Supportgroups to discuss security issues for olderpeople living in Council’s pensioner units
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Taupo DistrictCouncilandAge Concern
Rates Postponementpolicy
• Older people are ableto remain in their ownhomes as long as theywish
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Older people are fullyinformed about Council’s ratesand policies and receive a highlevel of assistance with theirapplication
Information on Rates Postponement policydistributed to all ratepayers in Taupoquarterly newsletter August 2004
Press releases provided for local media toreach the target group
Information on Rates Postponement policyincluded in Rates Newsletter to all ratepayers
ChristchurchCity Council
Housing provision andactivity services
• Provide appropriatehousing, and social andrecreationalopportunities for oldertenants
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Annual performanceevaluation of housing servicesshows the services meet theneeds of older people
Residential housing units provided to olderpeople total 2,625
Review of services to tenants deferred to2005/2006 Action Plan
Review of activities programme forCouncil’s older tenants commenced March2005
ChristchurchCity Council
Library and informationservices
• Older people accessliterature and internetservices
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Annual performanceevaluation shows more olderpeople use the services
Manager appointed August 2004 toimplement Lifelong Learning strategyincluding initiatives and support of libraryservices to older people
Older people’s community groupsinformed of services they can access
Community groups contacted by OutreachServices provided older people with accessto library services
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
ChristchurchCity Council
Metropolitan Advisorfor older adults
• Review older people’spolicy and action plan
Goals 1–10:(see page 1)
• Council services areappropriate and meet theneeds of older residents
Metropolitan Advisor appointed inDecember 2004 to address the needs of olderpeople
ChristchurchCity Council
Parks and WaterwaysAccess policy
• Improve olderpeople’s access to parksand open spaces
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Annual performanceevaluation shows older peoplehave access to parks and openspaces
Work in progress on upgrade of parks andaccess to waterways, including the AvonRiver
ChristchurchCity Council
Physical activityprogrammes
• Older residents arephysically active
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Annual performanceassessment shows increasingnumbers of older people areinvolved in the programme
Weekly activity programmes facilitatedwith guidance from Community RecreationAdvisors network included:– seated exercises– five leisure clubs for social and recreational activities in local community centres– Walk and Talk programmes based at local libraries
Funding provided to community agenciesto facilitate programmes includedBishopdale Community Centre
ChristchurchCity CouncilandStay on YourFeetPartnership
Stay on Your Feetprogramme
• Reduced numbers ofolder people with fall-related injuries
Goal 5:Older people feel safe
and secure and can “age
in place”
• Older people have reducedfall injuries as a result of takingpart in the programme
Annual funding provided for Stay On YourFeet initiative to promote and implementsafety awareness programmes for olderpeople
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
New ZealandArtificial LimbBoard(Crown Entity)
Model Pathway of Carefor HospitalManagement ofAmputees (formerlyBest PracticeGuidelines)
• Older amputeesreceive high quality carein Canterbury hospitals
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Produce the Model Pathwayof Care for hospital-basedamputee management inCanterbury area• Model Pathway of Care isimplemented in the Canterburyarea
Draft interdisciplinary guidelinesintroduced to Christchurch Public Hospitaland Princess Margaret Hospital January 2005
Final report for interdisciplinary guidelinescompleted June 2005
Ministry ofPacific IslandAffairs
Consultation with olderPacific peoples
• Older Pacific peoplesare consulted andinformed aboutgovernment policy forolder New Zealanders
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Pacific communities receiveregular communicationthrough radio and newslettersand there is an increase inPacific people’s awareness ofpositive ageing issues• The Office for Senior Citizensis well supported by theMinistry of Pacific Island Affairsat fono and other policy forums
Articles on topics affecting older Pacificpeoples published by the Ministry inquarterly regional and national newsletters
Regional offices provided advice to districthealth boards, community groups and localcouncils on issues facing older Pacificpeoples
In August 2004 the Ministry, on behalf ofthe Office for Senior Citizens, facilitatedconsultation with the Wellington Communityreference group to discuss changes to theenduring power of attorney regulations
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofPacific IslandAffairs
Pacific EconomicDevelopment
• Older Pacific peoples’participation in andcontribution to the NewZealand economy isincreased
Goal 1:Secure and adequate
income for older people
Goal 9:Elimination of ageism
and the promotion of
flexible work options
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Background paper includesrecommendations togovernment to improve Pacificpeoples’ participation in andcontribution to the NewZealand economy
Ministry’s Economic Development Reportproduced December 2004 highlighted thebarriers to participation in the workforce forPacific peoples, including older Pacificpeoples
Ministry ofPacific IslandAffairs
Pacific “Linkage”intergenerationalinitiatives
• Older Pacific peopleshave opportunities toshare their culturalknowledge and wisdomwith younger people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Pacific peoples’ Linkageintergenerational initiatives arepublished and widelydistributed
The Pacific Linkage intergenerationalinitiative has been deferred until the Ministryof Pacific Island Affairs can assess similarinitiatives and activities undertaken by othergovernment agencies
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofPacific IslandAffairs
Pacific WorkforceDevelopment strategy
• Older Pacific peoplesare able to find the workthey want and continueworking as long as theywish
Goal 1:Secure and adequate
income for older people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• Recommendations are madeto Cabinet to improveworkforce outcomes for Pacificpeoples
Work is in progress to provide the Ministerof Pacific Island Affairs with information oneffective initiatives relating to Pacificworkforce health
Ministry ofPacific IslandAffairs
Strategies for Pacificpeoples
• Develop and monitorgovernment strategiesfor older Pacific peoples
Goal 1:Secure and adequate
income for older people
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
• Pacific strategies aredeveloped and monitored
Strategies to improve outcomes for olderPacific peoples have been developed andmonitored, with regular consultation withother government agencies
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofPacific IslandAffairs
Support for the PacificVolunteer CommunityCo-ordinators (VCCs)
• Provide informationand policy advice toOffice for Senior Citizenson the Pacificcomponent of VolunteerCommunity Co-ordinators programme
Goal 1:Secure and adequate
income for older people
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
• Office for Senior Citizensreceived advice and support onPacific issues at VCC forum
Officials attended the VCC forum held bythe Office for Senior Citizens in November2004
New ZealandPoliceCommunitySupport
Adult ContinuingEducation –NeighbourhoodSupport or CommunityPatrol
• Older people are ableto improve their ownpersonal safety,security and confidencethrough participation inNeighbourhoodSupport or a CommunityPatrol
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Older people are able toimprove safety and securityskills by enrolling in trial adultcontinuing education (ACE)course• Older people have theopportunity to increase theirknowledge of NeighbourhoodSupport and CommunityPatrols by participating atnational conferences
Preparation for the implementation of ACEprogrammes completed April 2005
Neighbourhood Support conference heldSeptember 2004
National Community Patrol of New Zealandtraining seminar held May 2005
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofResearch,Science andTechnology
Wellbeing and ageing • Older New Zealandersare able to agepositively, are highlyvalued and recognisedas an integral part offamilies andcommunities
Goals 1–10(see page 1)
• Effects of the transition toolder age on older people andtheir families are identified andinform public policy
Funding to University of Waikato FamilyCentre Social Policy Research Unit for long-term research project on ageing and well-being included:– international literature review on ageing commenced July 2004– work commenced July 2004 on development of national survey of New Zealanders aged between 40–64 years and their interactions with older people– global network provided useful link for researchers on ageing
Office forSeniorCitizens,Ministry ofSocialDevelopment
Contribute to researchon ageing and ageingissues
• Older people’sinterests arerepresented on theboard of New ZealandInstitute for Research onAgeing (NZiRA)
Goals 1–10(see page 1)
• Office for Senior Citizenspromotes NZiRA as a keyinstitute for research on ageingin New Zealand• Positive feedback receivedabout the Tower Fellow’spresentation from participantsat interdepartmental forum
The work of NZiRA in promoting researchon ageing was supported by the Office forSenior Citizens through:– hosting a presentation to the Ministry of Social Development by Tower Fellow Dr Mary Davies on transitions in later life, in April 2005– a seminar at Victoria University of Wellington on ageing issues– setting up meetings for the Director of NZiRA to meet with relevant officials
Office forSenior CitizensandOlder People’sPolicy team,Ministry ofSocialDevelopment
Elder Abuse andNeglect PreventionServices
• Support Elder Abuseand Neglect PreventionServices
Goal 5:Older people feel safe
and secure and can “age
in place”
• Issues raised in review ofElder Abuse and NeglectPrevention Services areconsidered and policy optionsdeveloped to enhance servicedelivery
In conjunction with the Older People’sPolicy team, provided assistance for thetransfer of administration and funding ofElder Abuse and Neglect Prevention Servicesto Family and Community Services, Ministryof Social Development
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Office forSenior Citizens
Interdepartmentalnetwork on policydevelopments affectingolder people
• Government officialsshare information anddiscuss policydevelopments affectingolder people
Goals 1–10(see page 1)
• Numbers of participantsattending the meetings areconsistent or increase• Work and IncomeSuperannuation casemanagers provide positivefeedback on effectiveness ofpolicy meetings
Work and Income Superannuation casemanagers attended five bi-monthlyinterdepartmental meetings
Positive feedback reported by casemanagers from policy forums
Office forSenior Citizens
Intergenerationalinitiatives
• Intergenerationalinitiatives are in place inschools, communitiesand older people’sorganisations
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• Feedback on the programmeshows more schools areinvolved in intergenerationalinitiatives
Flyer to schools about Greats and Grandsmonth included in Education Gazette August2004
Greats and Grands initiatives held October2004
A variety of activities including choir,speech, drama and dance were reported byschools October 2004
Office forSenior CitizensandOlder People’sPolicy team,Ministry ofSocialDevelopment
Misuse of enduringpowers of attorney
• Older people’s rightsand interests areprotected throughamending Part IX of theProtection of Personaland Property Rights Act1988
Goal 5:Older people feel safe
and secure and can “age
in place”
• Cabinet paper approved byMinister
Policy paper to Minister May 2005 Legislative amendments to Part IX of the
Protection of Personal and Property RightsAct 1988 will be sought in the second half of2005
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Office forSenior Citizens
New Zealand PositiveAgeing Strategy
• New Zealand PositiveAgeing Strategy informsgovernment policy
Goals 1–10(see page 1)
• New Zealand Positive AgeingStrategy action plan and reportare approved by Cabinet anddistributed to contributingdepartments and keystakeholders in public sector• Three new local governmentplans are negotiated andincluded in 2004/2005 ActionPlan• New Zealand Positive AgeingStrategy reviewed and Cabinetpaper with recommendationsto government
Positive Ageing Strategy Annual Report2003/2004 published and distributedNovember 2004
Positive Ageing Strategy Action Plan2004/2005 published and distributedDecember 2004
South Taranaki District Council, TaupoDistrict Council, and Christchurch City Councilincluded in 2004/2005 Action Plan
Review of New Zealand Positive AgeingStrategy completed June 2005 by NZiRA
Office forSenior Citizens
Retirement Villages Act2003
• Financial andconsumer interests ofresidents and intendingresidents of retirementvillages are protected
Goal 3:Affordable and
appropriate housing
options for older people
• Policy work giving effect toRetirement Villages Act 2003 iscompleted on time• Smooth transition ofresponsibility for RetirementVillages Act 2003 to theDepartment of Building andHousing
Led work on the regulations and code ofpractice for Retirement Villages Act 2003.Responsibility for the Retirement VillagesAct 2003 transferred to Department ofBuilding and Housing on 1 July 2005
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Office forSenior Citizens
Volunteer CommunityCo-ordinators (VCCs)
• Promote positiveageing in localcommunities• Provide opportunitiesfor older people toexpress their views
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing opportunities
for personal growth and
community participation
• VCCs are well supported byOffice for Senior Citizens topromote positive ageing intheir communities• Positive feedback receivedfrom VCCs on success of annualforum and the quality ofspeakers• VCCs and their nominatingorganisations report increasein awareness about positiveageing in their communities
VCC policy forum and workshop heldNovember 2004 with positive response fromVCCs
Profiles of VCCs featured in the Office forSenior Citizens newsletter
VCCs consulted communities on How will
you get around when you stop driving?
pamphlet Eight focus groups were organised by the
VCCs to advise the Older People’s Policy teamat the Ministry of Social Development on theinformation needs of older people, for theestablishment of an internet portal at theMinistry
Over 1,000 Positive Ageing Strategy actionplans and reports distributed by VCCs
14 VCCs have worked with officials toencourage local councils to be part of theNew Zealand Positive Ageing Strategy
Ministry ofSocialDevelopment
Living Standardsresearch programme2004/2005
• Monitor changes overtime in the distributionof living standards andin the incidence andstructure of materialhardship
Goal 1:Secure and adequate
income for older people
The following reports arecompleted:• New Zealand Living
Standards 2004 reportindicating changes in NewZealand living standards anddistributions since 2000• Explanatory reporthighlighting key determinantsof variations in New Zealandliving standards• Descriptive report on Pacificpeoples living standards
The complexity of analysis and resourcesrequired to complete reports for the LivingStandards research programme hasextended the timeframe for the final reportuntil 2005/2006
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofSocialDevelopment
Management of maturejob seekers
• Mature job seekers areable to find suitablework and can continuein employment for aslong as they wish
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Findings from Jobs Joltevaluation enhanceemployment initiatives formature job seekers
Work and Income administered initiativesunder the Jobs Jolt package to help maturejob seekers take advantage of growingemployment opportunities
Evaluation of Jobs Jolt package by theCentre for Social Research and Evaluationsuggests the package has resulted in a 3.9%decrease in the number of 55–59 year oldjob seekers receiving a benefit for the ninemonths ending 31 September 2004
Ministry ofSocialDevelopment
New ZealandSuperannuationAmendment Bill
• Older people’s incomeis protected
Goal 1:Secure and adequate
income for older people
• Bill is passed through all itsstages and enacted
New Zealand Superannuation andRetirement Income Amendment Act, passed14 April 2005, provides for a three-yearlyreview by the Retirement Commissioner onthe Government’s retirement income policy
Ministry ofSocialDevelopment
Older People’s Policyteam
• Issues affecting olderpeople as they age areconsidered andappropriate policiesdeveloped
Goals 1–10(see page 1)
• Older People’s Policy teamactively engaged with Office forSenior Citizens and otherinterested agencies indevelopment of policiesrelated to ageing issues
Older People’s Policy team establishedNovember 2004 to contribute to policydevelopment for the 65+ population and toidentify appropriate policy responses to theageing population
Ministry ofSocialDevelopment
Response to the 2003Periodic Report Groupreport
• Retirement incomeissues are considered,widely acknowledgedand discussed
Goal 1:Secure and adequate
income for older people
• Response to Periodic ReportGroup report developed andapproved by Government
Government’s response to the report wasapproved and publicly announced 5 October2004
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofSocialDevelopment
SAGES – older peopleas mentors services
• Recognise and use theskills and experienceolder people have tooffer and encourageolder people’sparticipation in thecommunity
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Older volunteers provide one-on-one mentoring to familiesand individuals in need, in upto six regions
Contracts have been negotiated with eightcommunity organisations in Northland, Bayof Plenty, Manawatu/Wanganui and Otagoregions to deliver SAGES mentoring services
Ministry ofSocialDevelopment
Social SecurityAgreements withCyprus, Hungary,Croatia and Malta
• Older people in NewZealand and overseasare assured ofcontinuing access toentitlements in eithercountry
Goal 1:Secure and adequate
income for older people
• Inter-country agreements onentitlements to benefits areconcluded, signed andimplemented
Progress has commenced on reciprocalsocial security agreements with Cyprus,Hungary, Croatia and Malta
Work andIncomeRegionalOffices– AucklandMetro
Enhancing staffcapacity
• Older people in theAuckland region benefitfrom consistentlyimproved services
Goal 1:Secure and adequate
income for older people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Staff have skills andknowledge to assist olderpeople with information andadvice• Consistency of practices andprocesses improves service toolder people in the region
In November 2004 the national trainingprogramme was piloted in Auckland for allNew Zealand Superannuation case managersinvolving services for older people and therole of Work and Income staff for workingwith older people
Two regional coaches appointed to focuson consistency of New ZealandSuperannuation entitlements
Three regional meetings held for all Supersites to discuss measures to implement ‘bestpractice’
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– AucklandMetro
Fall Preventionprogramme
• Older people are safefrom injuries in theirown homes
Goal 5:Older people feel safe
and secure and can “age
in place”
• Increasing numbers of olderpeople are safe in their homes• Increasing numbers of olderpeople are aware of agenciesin the community who canassist them
Three Kings office met monthly with ACCstaff to discuss costs associated with theDisability Allowance for older clientsattending the Fall Prevention programme
Work andIncome– AucklandMetro
Information to otherethnic communities
• Provide moreinformation andimprove service for thisgroup of people
Goal 1:Secure and adequate
income for older people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Regional superannuationportfolio managers identify andaddress issues for migrantpopulation• Services are responsive to theneeds of ethnic communities
Due to changes in priority this project hasbeen deferred to the 2005/2006 Action Plan
Work andIncome– AucklandMetro
Information to olderPacific peoples
• Older Pacific peoplesaccess information andare better informed
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Uptake of supplementaryassistance increased• Decrease in “one off”assistance through specialneeds grant or benefit advancesfor older Pacific peoples
Due to resource constraints this projecthas been deferred to the 2005/2006 ActionPlan
Work andIncome– AucklandMetro
Service delivery tosenior clients
• Older people haveeasy access toinformation andexperience improvedservices
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Older clients in remote andrural areas have improvedaccess to services• Older clients report increasedinformation provided througholder people’s organisations
Approximately 50 community meetingsand seminars held in local communities suchas rest homes, and RSAs
Panmure office provided weekly servicesto older clients at St Heliers, Glen Innes andMt Wellington libraries, and Orakei RSA
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Bay of Plenty
Community liaison witholder people’sorganisations
• Older people haveaccess to information onentitlements
Goal 1:Secure and adequate
income for older people
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
• Information on changes toentitlements are provided andaccess to information isimproved
Monthly meetings commenced February2005 at Rotorua Parksyde Older People’sCommunity Centre provided information on:– elder abuse– enduring power of attorney– Community Services Card– Disability Allowance– residential care– budget advice
Work andIncome– Bay of Plenty
Marae services andPacific peoples’services
• Older Ma-ori andPacific peoples areprovided with a qualityservice in theircommunities
Goal 1:Secure and adequate
income for older people
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Positive feedback from olderMa-ori, older Pacific peoplesand older people from otherethnic groups shows increasein number and quality ofservices provided in homes andin communities
Positive feedback was received followingtwo marae visits for older Ma-ori on servicesand the Disability Allowance in TaurangaOctober 2004 and April 2005 with increasednumbers of older Ma-ori now visitingTauranga Super Centre
Tokoroa Work and Income staff attendedPacific Island church meeting to discusssupplementary income, and New ZealandSuperannuation portability for older Pacificpeoples who wish to live in the PacificIslands. Older Pacific peoples are now visitingTokoroa Work and Income office forinformation
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Bay of Plenty
Rural home visits • Older clients in ruralareas receiveinformation onentitlements andservices
Goal 1:Secure and adequate
income for older people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Clients receive informationand are able to access correctentitlements
Work and Income staff, in conjunction withSupport Net and the local organisation ofAlzheimers New Zealand Inc, presentedinformation on health and disabilityentitlements for older people in ruralcommunities at Kaharoa November 2004
Work andIncome – Bayof Plenty
Transport options forolder people
• Older clients haveaccess to suitabletransport options
Goal 1:Secure and adequate
income for older people
Goal 4:Affordable and
accessible transport
options for older people
• Older clients in Bay of Plentyhave better access to suitabletransport options
Work and Income represented at OlderPeople’s Support Services committee whichintroduced City Ride bus services to providemore frequent services on smaller buses ata competitive rate from September 2004
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Canterbury
Community liaison • Work in partnershipwith key organisationsto improve services toolder people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Clients receive better services• Evaluation shows 95% clientsatisfaction rating
Staff participated in 18 communitymeetings to provide information on servicesand benefit entitlements available to olderpeople. These included:– Making a Difference course held with local organisation of Alzheimers New Zealand Inc October 2004 and February 2005– Probus Cashmere November 2004 and Probus Cracroft May 2005– Grey Power October 2004– Foundation for the Blind April 2005
Work and Income staff attendedtwo-monthly forums with other agenciessuch as Age Concern and Pegasus HealthGroup to identify needs of older people
Older people 70 years and over identifiedas requiring additional heating were providedwith warmer clothing, home insulation,blankets and safe electric blankets
Weekly visits to Princess Margaret Hospitalprovided information to older people andtheir families about their entitlements oncethey are discharged from hospital
Quarterly working group meetings, heldwith Work and Income staff, older people,and Christchurch City Council, identifiedareas where assistance could be provided,such as improved library services which aremore responsive to older peoples’ needs,and making sure different ethnic groups werereceiving their entitlements
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Work andIncome– Canterbury
Heartland and outreachservices
• Older clients haveaccess to information onentitlements andservices
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Services are more accessible• More older clients receivecomprehensive services
Weekly services provided to older clientsin Hornby Heartland’s office
Outreach services extended to ruralcommunities
Work andIncome– Canterbury
Information to olderMäori and other ethnicgroups
• Older Mäori clientshave access toinformation andentitlements
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Older people from differentethnic groups are wellinformed about their full andcorrect entitlements• Increase in the uptake ofethnic clients receivingsupplementary assistance
Hui held at Nga Hui e Wha August 2004and Rapaki October 2004 providedinformation to older Mäori on theirentitlements
Pacific Island fono held in ChristchurchOctober 2004 provided information to olderPacific peoples on their entitlements
Meeting held in Christchurch in April 2005to encourage older refugees and migrantpeople to apply for supplementary assistance
Work andIncome– Canterbury
Seminar for peopleclose to entitlement toNew ZealandSuperannuation
• Provide older peoplewith good informationand advice about theirentitlements to NewZealand Superannuationand supplementaryassistance
Goal 5:Older people feel safe
and secure and can “age
in place”
• Survey indicates 95% ofclients are satisfied with theinformation provided• Clients are better informedabout provisions and servicesthat enable them to age inplace
Seminars held February and April 2005provided information on New ZealandSuperannuation to people approaching 65years
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Central
Communityinvolvement
• Older clientsparticipate in localcommunity activities
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Older clients are wellinformed about activities inlocal communities
Keeping Independent Now seminars heldOctober 2004 in Eketahuna and Featherstonpromoted the Disability Allowance
Six meetings held October 2004 toFebruary 2005 with Community Women’sInstitute groups in Tararua district promotedthe Disability Allowance, Living Alonepayment, Special Need grants and advances
Work andIncome– Central
Facilitation meetings • Older clients receiveimproved services fromlocal organisations
Goal 5:Older people feel safe
and secure and can “age
in place”
• Meetings between localorganisations and Work andIncome result in improvedservices to older people acrossagencies
Staff attended two-monthly meetings co-ordinated by Wairarapa District Health Boardfor the Older Persons’ advisory groupaddressing transport issues, Elder Net andelder abuse
Staff attended two-monthly forums withlocal groups and agencies organised by theTararua District Council to discuss servicesfor older people included developing a localHealth Services Directory for Tararua districtsuperannuitants
Staff attended two-monthly forums co-ordinated by the Kapiti Coast District Counciland discussed the positive ageing strategiesin the Kapiti community
Meeting held January 2005 withGrandparents as Parents group in PalmerstonNorth discussed eligibility for UnsupportedChilds Benefit
Local and national office staff and PublicTrust in Palmerston North discussed changesto the Residential Care Subsidy April 2005
Palmerston North City Council and Workand Income staff discussed strategies toaddress issues that affect older people in thecommunity May 2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Central
Supplementaryassistance
• Older clients are fullyinformed and receivingtheir full entitlements
Goal 1:Secure and adequate
income for older people
• Monthly reports indicate anincreased uptake of additionalbenefits
The number of older people accessing theDisability Allowance and AccommodationSupplement rose by 4.3%
Work andIncome– East Coast
Case manager training • Staff are trained tomeet the needs of olderclients
Goal 1:Secure and adequate
income for older people
• Training workshops aredesigned to identify ways towork positively with olderpeople
Case managers discussed information andissues of concern for older people at stafftraining forum April 2005
Work andIncome– East Coast
Client outreach services • Improve older clients’access to services inrural areas
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Number of people who attendmonthly outreach serviceindicates high level ofcommunity support
Fortnightly services held by Wairoa servicecentre staff on information available to olderpeople in Tuai
Weekly clinics provided by Kaiti/Ruatoriaservice centre staff in Te Araroa and three-weekly services at Tokomaru Bay showedgreater numbers of older people accessinginformation on entitlements
Work andIncome– East Coast
Health awarenesstraining for staff
• East Coast staffreceive training on olderpeople’s health issues
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Relationships establishedwith volunteer organisationsand training provided for staff
New Zealand Superannuation staff andSpecial Benefit/Invalids Benefit staffattended two forums to share information onolder people’s health issues August 2004and June 2005
Work andIncome– East Coast
Liaison with ElderAbuse and NeglectPrevention ServicesCo-ordinator
• East Coast staff haveknowledge of elderabuse and neglectprevention issues andthe service available toolder people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Good liaison between staffand Elder Abuse and NeglectPrevention Services Co-ordinator• Staff receive training on elderabuse issues and know aboutelder abuse and neglectprevention services
Time constraints have resulted in thisproject being deferred until the second halfof 2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– East Coast
Low-cost housing • Older clients are ableto access affordable andappropriate housingoptions
Goal 3:Affordable and
appropriate housing
options for older people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Older people report improvedhousing options available tothem in rural areas of EastCoast
Initial discussions held with Housing NewZealand Corporation resulted in the projectbeing deferred until second half of 2005
Work andIncome– East Coast
Meetings in familiarsurroundings
• Older clients whocannot access their localoffice have access toservices in their ownhome
Goal 1:Secure and adequate
income for older people
• Improved services to olderclients in their own homes
Work commenced in November 2004 on aprogramme involving visits by Work andIncome staff to older people in their homes,or in a place of their choosing, to ensure thatolder people in Wairoa received their correctentitlements
Work andIncome– East Coast
Memorandum ofUnderstanding
• Older people haveaccess to appropriatehousing and health careservices
Goal 1:Secure and adequate
income for older people
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
• Memorandum ofUnderstanding signed betweenWork and Income East Coastand local housing authorities,hospitals and generalpractitioners
Initial work commenced November 2004on Memorandum of Understanding betweenWork and Income East Coast, local housingauthorities, and health agencies
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– East Coast
Pacific Wave/Fono • Mature Pacific peoplesare able to accessprogrammes which helpthem into paid or unpaidwork or training
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Programme is helping olderPacific peoples to attain paidor unpaid work or training theywant
Time constraints have resulted in thisproject being deferred until the second halfof 2005
Work andIncome– East Coast
Safety awarenessprogrammes for theolder person
• Older people are safeand secure in theirhomes
Goal 5:Older people feel safe
and secure and can “age
in place”
• Education and safetyprogrammes in place• Fire alarms placed andworking correctly in more olderpeople’s homes
In conjunction with the Safer CommunitiesCouncil, staff from Wairoa participated in aprogramme for older people to provide themwith information on safety in the home
Work andIncome– Nelson
Community expos • Older clients have abetter quality of lifethrough greaterawareness of servicesfor them in thecommunity
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Older clients are wellinformed about servicesavailable to them in thecommunity
Expo held in Blenheim March 2005attracted approximately 80 exhibitors and2,000 people
Expo planned for Nelson and Motueka hasbeen deferred until August and October 2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Nelson
One Stop Shop • Staff are enabled toprovide quality servicesto older clients
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Staff are successfullyintegrated into Stoke office• Clients and communityagencies have goodinformation about services
Work is in development stage to locatesuitable premises to accommodate all thefacilities in one building – the One Stop Shop
Work andIncome– Nelson
Operation Mail OutWestport
• Older people inWestport receive theirfull entitlements tosupplementaryassistance
Goal 1:Secure and adequate
income for older people
• Supplementary benefitnumbers for older clientsincrease and entitlements arefull and correct
Older people in Westport were informed oftheir entitlement to supplementary benefitsand this resulted in an increase inapplications
Work andIncome– Nelson
Rural services • Older people in ruralNelson, West Coast andMarlborough areas haveincreased quality of lifebecause they receivetheir full entitlements
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• More older rural clients areusing personal services
Number of older people accessing Workand Income services increased in thefollowing areas:– daily services available in Kaikoura– Superannuation staff provide weekly service to Hokitika Heartland’s office– fortnightly service provided to Takaka and Reefton from visiting staff– South Westland site visited six-monthly with information on available benefits also provided in local papers– Off-site service provided to Seddon/Havelock June 2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Northland
Access to Work andIncome services
• Older people haveaccess to information onentitlements and safetyissues
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Older people who attendedKIN seminars are better awareof safety and security issues• Older people in Northlandincluding older Mäori haveimproved access to and qualityof services provided for olderpeople• Older people receive full andcorrect entitlements as shownin the Accuracy ReportingProgramme (ARP) statistics
Five Keeping Independent Now (KIN)meetings by Whangarei Super Clinic providedinformation on entitlements for older people
A KIN meeting held at Mokau Maraeprovided information on entitlements forolder Mäori clients December 2004
Health Expo for older Mäori clients held inWhangarei November 2004
Superannuation staff provided a weeklyservice to discuss information to older clientsat Onerahi and Opononi
Mobile service provided to Dargavilleclients in their home or hospital
Work andIncome– Northland
Development of casemanager services
• Older people have theinformation they needabout opportunities toparticipate in theircommunities
Goal 9:Elimination of ageism
and the promotion of
flexible work options
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Good information oncommunity services for olderpeople is available in Work andIncome office• Mentoring programmes arepromoted and skills andexperience of older people areutilised• More older people participatein their communities
Resource folder provided containinginformation on agencies and servicesavailable for older people in the community
Liaison established between casemanagers and work brokers to enable olderpeople to mentor unemployed youth
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Northland
Health services • Better healthoutcomes for olderpeople
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Improved co-ordination ofservices across agencies leadsto better services for olderpeople
Work and Income and ACC worked togetherto present exercises such as Tai Chi and backstrengthening for fall prevention, to olderACC clients
Work and Income, in conjunction withHousing New Zealand Corporation,established a Rural Housing Co-ordinator to:– liaise with community doctors and nurses to refer older clients to health services– provide information on income entitlements– identify housing requirements
Work andIncome– Northland
Housing • Older people are ableto access appropriateand affordable housingoptions
Goal 3:Affordable and
appropriate housing
options for older people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Better sustainable housingfor older people• Improved co-ordination ofservices across agencies
Work and Income’s Rural Housing Co-ordinator referred older people to SuperCentre Work and Income services forinformation and advice
Older people living in sub-standardconditions identified for retrofit housing andhousing solutions
Working relationship established withMasonic Trust to provide information onpensioner flats, and refer older people toWork and Income for assessment of correctentitlement of services
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Northland
Interagency andcommunitycollaboration
• Older people inNorthland are able toaccess services andinformation in areaswhere they live
Goal 4:Affordable and
accessible transport
options for older people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• More older people living inrural areas have access toservices• Strong working partnershipsamong agencies result inimproved co-ordination ofservices to older people
Heartland services held in Kaitaia, Kaikoheand Dargaville provided information onissues affecting older people
Work andIncome– Northland
Residential SubsidyUnit
• Older people accessthe information theyneed to improve theirwellbeing
Goal 1:Secure and adequate
income for older people
Goal 3:Affordable and
appropriate housing
options for older people
• Partnerships with healthofficials and service providersare strengthened and servicesfor older clients are improved• Accuracy ReportingProgramme statistics show fulland correct entitlementreceived by older clients
Staff provided information on the eligibilitycriteria for the Residential Care Subsidy andhow to apply for the subsidy to communityagencies
Two meetings held with District HealthBoard Disability Committee provided generalinformation on resources for clients withdisabilities
Work andIncome– Northland
Staff training anddevelopment
• New ZealandSuperannuation CaseManagers are trained towork well with olderpeople
Goal 1:Secure and adequate
income for older people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• New Zealand Superannuationcase managers demonstratebest practice• Accuracy ReportingProgramme statistics showolder people receive full andcorrect entitlements• Staff are well informed aboutolder people’s issues
One Northland meeting, held in November2004, for New Zealand Superannuationteams on information sharing, and issuesaffecting older people included the NewZealand Positive Ageing Strategy
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Southern
Disability Allowance • Older people arereceiving their fullentitlements
Goal 1:Secure and adequate
income for older people
• More older clients haveaccess to Disability Allowance
Review commenced to assess eligibility ofsupplementary entitlements for older clientswith a Community Services Card in Dunedin,Timaru and Invercargill
Work andIncome– Southern
Keeping IndependentNow (KIN) seminars
• Older clients in thecommunity have accessto information services
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• More older people are wellinformed about servicesavailable to them to enablethem to remain safely in theirown homes
Timaru and Oamaru offices, withcommunity groups, held four KeepingIndependent Now (KIN) meetings to informolder people about security in the home
Work andIncome– Southern
Services to Mäoricommunities
• Older Mäori havegreater access to Workand Income services
Goal 1:Secure and adequate
income for older people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• More older Mäori living inrural areas have access toservices
Staff held meetings on marae in Gore andTemuka and provided information on servicesto older Mäori
Work andIncome– Southern
Services to ruralcommunities
• Older clients living inrural areas have greateraccess to the services ofWork and Income
Goal 1:Secure and adequate
income for older people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• More older people living inrural areas have access toservices
Information on Work and Income servicesfor older people was provided:– weekly to Geraldine, Farlie and Waimate– fortnightly to Palmerston and Waikouaiti
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Taranaki,Wanganui andKing Country
Community liaison role • Older clients are awareof income supportentitlements and othersupport services in thecommunity
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Clients have betterknowledge of theirentitlements and othercommunity services• Clients receive home visitingservices on request• Client satisfaction rating forhome visiting service is 95%
34 community presentations held topromote awareness of Work and Incomeservices to senior interest groups includedkaumätua, Grey Power, Age Concern, Probus,and Alzheimers New Zealand
Information on entitlements and servicesto older clients provided in clients’ homes,on request
Monthly meetings and quarterly forumsheld with New Plymouth Positive AgeingTrust working group
Work andIncome– Taranaki,Wanganui andKing Country
Healthy Homes workinggroup
• Older clients haveenergy-efficient healthyhomes
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
• Low-income older clients’homes are included in targetgroup for this project
Working Group which includedstakeholders – PHO Pinnacle, Ministry ofSocial Development, Housing New ZealandCorporation, local councils, and EECA –identified older people on low incomes whohave benefited from measures to provideenergy efficient homes
Strategy developed to provide all Taranakihouseholders with warm and healthy homesby 2014
Work andIncome– Taranaki,Wanganui andKing Country
Literacy researchproject
• Older clientsparticipate in literacyassessment
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Mature job seeker clientsreceive literacy assessments
Screening and assessment tools on literacydesigned and delivered by literacy specialistswith support from Ministry of SocialDevelopment
300 Work and Income clients participatedin the screening process
275 additional clients receivedcomprehensive individual assessments byliteracy professionals
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Taranaki,Wanganui andKing Country
Mature employmentservices
• Mature jobseekers arewell prepared foremployment and haveaccess to appropriatepaid employmentopportunities
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Mature job seeker clientsreceive specialist employmentservices and find jobs
430 job seeker clients aged 45 to 64 yearsgained full time work for the year endingMarch 2005 resulting in a 24% reduction inunemployment benefits for this age group
Work andIncome– Taranaki,Wanganui andKing Country
Positive Ageing forum • Older clients areinformed about extrafinancial help available
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Older clients receiveinformation on additionalfinancial help
Work and Income hosted a Positive Ageingforum in New Plymouth November 2004
Work andIncome– Waikato
Consistent service tosuperannuation clients
• Superannuitant clientsreceive high qualityservice
Goal 1:Secure and adequate
income for older people
• Superannuitants receivequality service from frontlinestaff• Client satisfaction meets orexceeds required servicestandard
Data from client satisfaction surveyshowed an average of 95% satisfaction ratewith Work and Income services for the yearto June 2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Waikato
Information brochurefor surviving spouses ofdeceasedsuperannuitants
• Surviving spouses ofdeceasedsuperannuitants arebetter informed aboutcommunity services,facilities and assistanceavailable through Workand Income
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 10:Increasing opportunities
for personal growth and
community participation
• Older clients are providedwith helpful information toassist them
All older clients advised in writing of thefull range of entitlements available followingdeath of a spouse
Off-site services held every third week atRaglan provided information on all Work andIncome services
Work andIncome– Waikato
Information services toolder MäoriHuntlyNgaruawahia
• Older Mäori are wellinformed and havebetter access to services
Goal 1:Secure and adequate
income for older people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 7:Older people living in
rural communities are
not disadvantaged
when accessing services
• Older Mäori in both urban andrural areas report increasedunderstanding of andsatisfaction with Work andIncome services
Over 250 Superannuation clients attendedsessions provided by the Frankton DinsdaleRauawaawa Charitable Trust KaumätuaServices. The services covered includedcomputer programmes and health clinics
Superannuation staff provided informationto older people at the Kaumätua Expo heldMarch 2005
Thames staff provided information onservices and entitlements to older Mäori atTe Korowai Hauora O Hauraki Health“Promotion Day for the Elderly” held in June2005
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Waikato
Liaison with localorganisations workingwith older people
• Older clients arereferred to appropriateservices
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 3:Affordable and
appropriate housing
options for older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Meetings are attendedregularly by high percentage ofrepresentatives of invitedgroups• Appropriate referrals resultfrom community organisationsunderstanding each other’sprocesses, aims andcapabilities
Six network meetings organised by theRauawaawa Trust for heath providers had80% attendance
In October 2004 the Ministry of SocialDevelopment, Waikato District Health Boardand Housing New Zealand Corporationsigned a Memorandum of Understanding toaddress housing and health needs. This hasresulted in clients accessing appropriatehousing
Work andIncome– Waikato
Pre-superannuationinformationdissemination
• People approachingage 65 are betterinformed about NewZealandSuperannuation andsupplementary benefits
Goal 1:Secure and adequate
income for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Clients receive full and correctentitlement at the time they aregranted New ZealandSuperannuation• Client satisfaction meets orexceeds required servicestandard• Feedback shows clientsfound seminars useful
Development of specific informationpackage for pre-superannuitants to becommenced June 2005
Work andIncome– Wellington
Relationships withhealth services
• Older clients are wellinformed aboutassistance available tohelp meet medical costs
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
• Clients benefit frominformation sharing betweenWork and Income and localhealth services includingmedical centres and districthealth boards
Relationship with Sigma, a provider ofassessment services for older people, toprovide information on entitlements
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Wellington
Relationships withhousing agencies
• Older clients are wellinformed aboutsupplementaryassistance
Goal 3:Affordable and
appropriate housing
options for older people
• Clients benefit frominformation sharing betweenWork and Income and localhousing agencies includingrest homes
Partnership established with Housing NewZealand Corporation enabled betterinformation to be provided to older peopleon access to housing and additionalassistance provided by Work and Income
Work andIncome– Wellington
Relationships withspecialist services
• Staff are trained tomeet the needs of olderclients of differentethnic groups
Goal 1:Secure and adequate
income for older people
Goal 6:A range of culturally
appropriate services
allows choices for older
people
• Use multilingual line toensure clients receive correctinformation
Staff training sessions providedinformation to staff on the appropriateassistance to offer older clients of differingethnic backgrounds to access services
Work andIncome– Wellington
Staff training • Staff are trained tomeet the needs of olderclients
Goal 1:Secure and adequate
income for older people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• Training improves staffunderstanding of older clientsin Wellington region• Staff provide full and correctinformation and entitlementsto older clients in the firstinstance
Ongoing training for staff coveredmeasures to assist older people to receivecorrect entitlements
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Work andIncome– Wellington
Working relationships • Older clients have theopportunity to remain inemployment andundertake volunteeropportunities
Goal 9:Elimination of ageism
and the promotion of
flexible work options
Goal 10:Increasing opportunities
for personal growth and
community participation
• Clients are actively beingprofiled by work brokers toemployment opportunities• Older clients are aware ofcourses designed specificallyfor them in their communities• Clients are aware ofopportunities to participate intheir communities such asVolunteer Wellington andSuper Grans
A good working relationship maintainedwith local Super Grans groups to assist themto provide information on entitlements tosuperannuitants
Sport andRecreationNew Zealand(SPARC)
Advocacy and sectoreffectiveness
• Sport and recreationservice planning anddevelopment considersolder people’s needs
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• The national policyframework for physical activityand sport, recognises needs ofolder people
Progress on the national policy frameworkfor physical activity and sport is continuing
Review of SPARC’s strategic vision for 2006onwards commenced May 2005
Sport andRecreationNew Zealand
New Zealand ThinksafeMasters Games
• Older New Zealandershave opportunities to beactive in a social andcompetitive sportsenvironment
Goal 8:People of all ages have
positive attitudes to
ageing and older people
• Sport and Recreation NewZealand provides financialsupport for Push Playcomponent of ACC NewZealand Thinksafe MastersGames
ACC New Zealand Thinksafe MastersGames held in Wanganui February 2005included 880 participants aged 65 years andolder
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CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
State ServicesCommission
Human Resources –Work-life Balanceproject
• Older people in thepublic service have thechoice to continue theirworking life in ways thatsuit them as they age
Goal 9:Elimination of ageism
and the promotion of
flexible work options
• Information is available togovernment departments onelimination of ageism andpromotion of flexible workpractices
Resource document Work-Life Balance: a
resource for the State Services launched April2005, provides measures to help retainemployees, including older workers, toremain in the workforce
Work-Life Balance: a resource for the State
Services and supplementary material madeavailable online atwww.ssc.govt.nz/worklifebalance
State ServicesCommission
State Sector RetirementSavings Scheme(SSRSS)
• Older workers havethe opportunity tocontribute to theirretirement savings
Goal 1:Secure and adequate
income for older people
• Percentage of eligibleemployees who join SSRSSscheme increased
Launch of SSRSS held 1 July 2004 with anuptake of 50% in Public Service departmentsfor those aged 45 or over including:– 38% of eligible employees 60–64 years– 26% of eligible employees 65–69 years– 20% of eligible employees 70–74 years
Te Puni Kökiri Capacity building • Build theinfrastructure of Mäoricommunities to lay thefoundations for cultural,economic and socialdevelopment
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing opportunities
for personal growth and
community participation
• Ministry receives quarterlyreports on detailedachievements made ormilestones reached• Regional meetings heldregularly and strongerrelationships with Mäorireported
Older Mäori benefited from fundingprovided to 528 capacity building projectsfor iwi, hapu-, and whänau. Capacity buildingseeks to build the capacity of Mäoricollectives to achieve their own objectives
Meetings held between regional directorsand government agencies addressed Mäoricapacity building
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Te Puni Kökiri Governance andappointments
• Facilitate effectiveMäori participation onboards and committees
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Six-monthly reporting showsappropriate representation ofMäori appointed to boards andcommittees
Advice provided to the Office for SeniorCitizens resulted in the appointment ofkaumätua to the Minister’s Advisory Councilfor Senior Citizens
Te Puni Kökiri Special Housing ActionZones
• Resolve serioushousing needs within adesignated area
Goal 3:Affordable and
appropriate housing
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Monitoring and quarterlyreports show progress andidentify achievements forMäori communities
Two Special Housing Action Zone projectsin the Far North and Eastern Bay of Plenty tomeet the housing needs of older Mäori, weredeveloped during the year
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Te Puni Kökiri Whänau development • Recognise the specialand unique role ofelders in whänaudevelopment
Goal 6:A range of culturally
appropriate services
allows choices for older
people
Goal 8 People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• A broad national strategy forwhänau developed
Whänau development initiativescommenced April 2005 to inform ongoingwhänau-based development and policies
Ministry ofTransport
Review of Older DriverLicensing policy
• Older people’s keystakeholder groupshave input into thepolicy framework andoperational aspects ofolder driver licensingpolicy
Goal 4:Affordable and
accessible transport
options for older people
• Minister is provided withrobust advice on options forfuture of older driver re-licensing• Advice addresses key NewZealand Transport Strategyobjectives to improve accessand mobility and improvingsafety and security
Stakeholder Consultative Group identifiedpolicy options for Review of Older DriverLicensing Policy and presentedrecommendations to Ministers in June 2005
One recommendation proposed an olderdriver licensing system without mandatoryage-based on-road testing
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofTransportandTransfundNew Zealand
Total Mobility review • Older people are ableto access suitable publictransport options
Goal 4:Affordable and
accessible transport
options for older people
• Review will identify policyoptions for improving TotalMobility scheme
Consultation with stakeholders completedMay 2005
Interim report on progress due to MinisterAugust 2005
Ministry ofTransport
Health Screen forDrivers project
• Older people will bemedically fit to drive
Goal 2:Equitable, timely,
affordable and
accessible health
services for older people
Goal 4:Affordable and
accessible transport
options for older people
• GPs have access to avoluntary health screen fordrivers assessment tool thatallows them to better assessmedical fitness to drive
Further work on voluntary health screenfor drivers to be decided in second half of2005 following final report on Older DriverLicensing Policy
Ministry ofTransport
Older People andTransport – alternativemobility options project
• Improve access totransport for olderpeople
Goal 4:Affordable and
accessible transport
options for older people
Goal 5:Older people feel safe
and secure and can “age
in place”
• Older People and Transportscoping paper readily availableto the public
Scoping paper Older People and Transportreleased to public September 2004 andpublished on Ministry websitehttp://www.transport.govt.nz/business/land/land-transport/older-licence-qa.php
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Veterans'Affairs NewZealand
Commemorations • The communitycontinues to be awareof the contributionmade by war veterans toNew Zealand as a nation
Goal 8:People of all ages have
positive attitudes to
ageing and older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Increased participation incommemorative activities byveterans• Public awareness of roleplayed by veterans• Veterans’ experiences areacknowledged by theircommunities
Funding provided for veterans to attendcommemorations of battles or events thatthey were involved in and to assist veteransgroups to hold reunions
Funding provided for assistance withredevelopment of local memorials that actas a focal point for recognition of veterans inthe community
Educational resource material developedfor secondary schools to support PrimeMinister’s essay competition to selectstudents to accompany veteran party to thecommemorations at Gallipoli in April 2005
Veterans’Affairs NewZealand
Development of servicedelivery
• Veterans can accessservices to meet theirneeds
Goal 5:Older people feel safe
and secure and can “age
in place”
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Veterans feel moreempowered to takeresponsibility for managingtheir quality of life• Maximise veterans’ use ofavailable community servicesand supports
Case management services have beenestablished and have delivered community-based services focused on the individualneeds of 2,221 veterans and their families
Case management service providedservices and supports focused on the healthand wellbeing needs of veterans andconcerns the veterans identified as impactingon their quality of life
Through case management services,veterans are empowered by being involvedin identifying and monitoring servicesprovided for them
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AGENCY PROJECT NAME OBJECTIVE LINK TO POSITIVEAGEING GOALS
CRITERIA/MEASURES OFACHIEVEMENT OF OBJECTIVE
ACHIEVEMENTS FOR1 JULY 2004 TO 30 JUNE 2005
Ministry ofWomen’sAffairs
Implementation of thefive-year Action Plan forNew Zealand Women
• Retirement savingsand other issuesrelevant to older womenare considered in policydevelopment• Women are betterinformed about savingfor retirement
Goal 1:Secure and adequate
income for older people
Goal 10:Increasing
opportunities for
personal growth and
community
participation
• Ministry of Women’s Affairsinput leads to better informeddecision making on policies forolder women
Contributed towards interagency workdeveloping a work-based savings scheme toincrease women’s retirement savings
Assisted the Retirement Commission toprovide information for women about savingfor retirement
In collaboration with Ministry of SocialDevelopment and other governmentagencies, work commenced on improvingresearch and policy advice to improveoutcomes for women in retirement
Focus groups held with women to informpolicy development on women saving forretirement October 2004
In October 2004 co-hosted breakfast forumin partnership with the RetirementCommission for key women’s organisationsto promote information for women via theSorted website
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POSITIVE AGEING GOALS ACHIEVEMENTS IN 2004/2005
1. Secure and adequate incomefor older people
• Ministry of Social Development – The New Zealand Superannuation and Retirement Income Amendment Act 2005 provides for a three-yearly reviewby the Retirement Commissioner of Government’s retirement income policy• Work and Income regions, Ministry of Social Development – Increasing numbers of older clients accessing services• State Services Commission – Launch of State Sector Retirement Savings Scheme (SSRSS) with one third of 60 years plus eligible public serviceemployees taking up the scheme
2. Equitable, timely, affordableand accessible health services forolder people
• Ministry of Health – Audit Work Book for services for older people with dementia published in April 2005• Ministry of Health – Guideline for Specialist Health Services for Older People published September 2004• Ministry of Health – Social Security (Long Term Residential Care) Amendment Act passed December 2004, into force July 2005• New Zealand Artificial Limb Board – Guidelines are in place in Christchurch Public and Princess Margaret Hospitals to ensure that older amputeesreceive high quality post-operative care following amputations• Work and Income regions, Ministry of Social Development – Community-based forums and meetings held to share information on older people’shealth issues and establish relationships with health care providers
3. Affordable and appropriatehousing options for older people
• Housing New Zealand Corporation – Modernisation and energy efficiency retrofits for older tenants• Department of Internal Affairs – enhancements to the thresholds for the rates rebate scheme announced April 2005 to become effective from 1 July 2006• Work and Income Taranaki, Ministry of Social Development, Pinnacle PHO, Housing New Zealand and local councils – Older people on low incomesidentified for measures to achieve energy efficient homes
4. Affordable and accessibletransport options for older people
• Ministry of Transport – Review of Older Driver Licensing Policy report completed June 2005. One recommendation proposed an older driver licensingsystem without mandatory age-based on-road testing• Land Transport New Zealand (formerly Land Transport Safety Authority) – changes including the removal of the automatic-only licence, and thesix-monthly renewal of licence prior to driver licence expiring approved by Minister for Transport Safety to be included in the Land Transport (DriverLicensing) Amendment Rule 2005• Ministry of Transport – Consultation with stakeholders completed for Total Mobility scheme. Interim report to Minister
5. Older people feel safe andsecure and can “age in place”
• Accident Compensation Corporation – Evaluation completed and hip protectors made available to residents in 30 new rest homes• Ministry of Health – Support provided to district health boards on the development of an integrated continuum of care for older people as part ofthe Health of Older People strategy• Office for Senior Citizens; Older People’s Policy team; and Family and Community Services, Ministry of Social Development – Worked togetherto support the transfer of funding of Elder Abuse and Neglect Prevention Services from Child, Youth and Family Services to Family and CommunityServices, Ministry of Social Development• Work and Income regions, Ministry of Social Development – Meetings, visits and seminars organised and staff forums held, to provide informationand advice for older people• Veterans’ Affairs – Established a case management service to co-ordinate delivery of community-based services for 2,221 veterans and their families
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KEY ACHIEVEMENTS AND ACTIONS FOR THE TEN POSITIVE AGEING STRATEGY GOALS
POSITIVE AGEING GOALS ACHIEVEMENTS IN 2004/2005
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6. A range of culturallyappropriate services allowschoices for older people
• Ministry of Pacific Island Affairs – Articles on issues affecting older Pacific peoples published in the Ministry’s quarterly newsletters• Work and Income, Canterbury region, Ministry of Social Development – Hui held to provide information to older Ma-ori on their entitlements andFono held for older Pacific peoples• Te Puni Ko-kiri – Older Ma-ori have benefited from 528 capacity building projects for iwi, hapu- and wha-nau
7. Older people living in ruralcommunities are notdisadvantaged when accessingservices
• Department of Internal Affairs – Community Organisation Grants Scheme (COGS) grants to organisations that support older people including thosein rural communities• Work and Income, Bay of Plenty region, Ministry of Social Development – Information on health and disability entitlements for older people in ruralcommunities• Work and Income, Northland region, Ministry of Social Development – in conjunction with Housing New Zealand Corporation, established a RuralHousing Co-ordinator and referrals to Super Centre services
8. People of all ages have positiveattitudes to ageing and olderpeople
• Ministry for Culture and Heritage – New Zealand’s war oral history programme From Memory collecting oral histories of New Zealand war veteransis available at the Alexander Turnbull Library’s oral history archives, and a website launched May 2005• Department of Labour – Diversity Index 2004 on diversity of New Zealand workplaces and practices published October• Sport and Recreation New Zealand – ACC Thinksafe Masters Games held in Wanganui February 2005 involved 73 events• Work and Income, Auckland Metro, Ministry of Social Development – National training programme piloted for all New Zealand Superannuationcase managers
9. Elimination of ageism and thepromotion of flexible work options
• Archives New Zealand – Work, Life and Family/Whänau policy including options for phased retirement and flexible hours for staff with olderdependents, promoted to staff May 2005• Inland Revenue Department – Review of Safety and Wellbeing Strategy on safety and wellness initiatives to support older workers• Department of Labour with the EEO Trust – 45,000 copies of PeoplePower – Successful Diversity at Work distributed to employers. Employmentstrategies for older workers advocated• State Services Commission – Work-Life Balance: A Resource for the State Services launched April 2005 provides measures to help retain employees,including older workers, to remain in the workforce
10. Increasing opportunities forpersonal growth and communityparticipation
• New Plymouth District Council and New Plymouth Positive Ageing Trust – The New Plymouth Positive Ageing Trust was launched in April 2005 toprovide a forum where older people can participate in planning services and promoting positive ageing issues, both as an independent body, and inconjunction with the New Plymouth District Council• Christchurch City Council – Manager appointed to implement Lifelong Learning strategy, a service which provides initiatives and support to libraryservices for older people• Ministry of Social Development – SAGES, a programme where older people mentor younger people, has contracts with eight community organisationsto deliver mentoring services in Northland, Bay of Plenty, Manawatu/Wanganui and Otago regions